AutoUtility currently tracks 85 official NHTSA owner defect complaints for the 2020 Audi A5. Electrical System issues are the most frequently reported category, appearing in 55 complaints (64.7% of submitted records). Among these NHTSA complaint records, 1 filing cites a crash, 1 reports one or more fatalities. The 2020 Audi A5 belongs to the 2nd Generation (Typ F5) platform.

Key Problem Findings
  • Total NHTSA Complaints: 85 reports
  • #1 Reported Problem Area: Electrical System (55 reports • 64.7% of submitted complaints)
  • Secondary Problem Areas: Driver Assistance & Safety Tech (30), Air Bags & Restraints (2)
  • Crash-Citing Complaints: 1 filings
  • Fire-Citing Complaints: 0 filings
  • Complaints Reporting Injuries / Fatalities: 0 injury filings • 1 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
85
Submitted to NHTSA ODI
Crash-Citing Complaints
1
Filings citing a collision
Fire-Citing Complaints
0
Filings citing smoke or fire
Complaints Reporting Injuries
0
Filings citing one or more injuries
Complaints Reporting Fatalities
1
Consumer filings citing fatalities

Most Reported Problems for 2020 Audi A5

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 64.7% of complaints

Electrical System

55 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#2 Problem Area 35.3% of complaints

Driver Assistance & Safety Tech

30 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#3 Problem Area 2.4% of complaints

Air Bags & Restraints

2 owner complaints submitted to NHTSA ODI
⚠️ 1 crash report
#4 Problem Area 2.4% of complaints

Visibility, Wipers & Glass

2 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#5 Problem Area 1.2% of complaints

Exterior Lighting

1 owner complaint submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Recent NHTSA Owner Reports for 2020 Audi A5

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Electrical System NHTSA ODI ID: #11694280
Filed: 10/18/2025

"Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down unexpectedly while driving. Took the car to a local Audi dealership and they informed me that they cannot repair the recall because they now want to change my SOS module in order for..."

Incident Date: 05/09/2025 • Raw NHTSA Component: ELECTRICAL SYSTEM
Driver Assistance & Safety Tech NHTSA ODI ID: #11678628
Filed: 08/05/2025

"The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my backup camera, the MMI has rebooted which causes the camera to go blank. This poses a risk to back up into an object or a person during this time. Also during this time, the Rear Cross..."

Incident Date: 02/01/2025 • Raw NHTSA Component: ELECTRICAL SYSTEM,BACK OVER PREVENTION
Electrical System NHTSA ODI ID: #11678080
Filed: 08/03/2025

"The MMI which controls back up and 360 cameras, parking sensors, collision avoidance system, navigation, bluetooth, radio, etc reboots randomly without warning. There is no predictability and I have not been able to identify a trigger. There is no warning indicator on the dash or MMI before it..."

Incident Date: 03/01/2025 • Raw NHTSA Component: ELECTRICAL SYSTEM
Driver Assistance & Safety Tech NHTSA ODI ID: #11677943
Filed: 08/02/2025

"MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can..."

Incident Date: 07/26/2025 • Raw NHTSA Component: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION
Driver Assistance & Safety Tech NHTSA ODI ID: #11677655
Filed: 07/31/2025

"Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing up and the MMI..."

Incident Date: 07/17/2025 • Raw NHTSA Component: ELECTRICAL SYSTEM,LANE DEPARTURE
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Audi A5

Reported defect complaint volume across sibling model years (2015–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Audi A5 13 0 3 View 2015 Problems →
2016 Audi A5 8 0 3 View 2016 Problems →
2017 Audi A5 2 0 3 View 2017 Problems →
2018 Audi A5 34 2 7 View 2018 Problems →
2019 Audi A5 21 1 6 View 2019 Problems →
2020 Audi A5 Current Page 85 1 4 Current
2021 Audi A5 10 0 5 View 2021 Problems →
2022 Audi A5 0 0 3 View 2022 Problems →
2023 Audi A5 0 0 1 View 2023 Problems →
2024 Audi A5 0 0 0 View 2024 Problems →
2025 Audi A5 1 0 2 View 2025 Problems →
2026 Audi A5 0 0 0 View 2026 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2020 Audi A5

Complete distribution of consumer defect reports across all 22 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Electrical System NHTSA category: ELECTRICAL SYSTEM 28 0 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 16 0 0 0 0
ELECTRICAL SYSTEM,BACK OVER PREVENTION 7 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION 6 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 5 0 0 0 0
UNKNOWN OR OTHER,BACK OVER PREVENTION 4 0 0 0 0
BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE 2 0 0 0 0
ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE 2 0 0 0 0
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 2 0 0 0 0
AIR BAGS,SEAT BELTS,WHEELS 1 1 0 0 1
Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,LANE DEPARTURE 1 0 0 0 0
ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION 1 0 0 0 0
ELECTRICAL SYSTEM,SEAT BELTS,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
Equipment & Accessories NHTSA category: EQUIPMENT 1 0 0 0 0
LANE DEPARTURE,BACK OVER PREVENTION 1 0 0 0 0
UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
UNKNOWN OR OTHER,LANE DEPARTURE 1 0 0 0 0
UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION 1 0 0 0 0
Visibility / Glass NHTSA category: VISIBILITY 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (85). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.