AutoUtility currently tracks 522 official NHTSA owner defect complaints for the 2016 Chrysler Town & Country. Powertrain & Transmission issues are the most frequently reported category, appearing in 186 complaints (35.6% of submitted records). Among these NHTSA complaint records, 12 filings cite a crash, 1 cites a fire, 7 report one or more injuries.

Key Problem Findings
  • Total NHTSA Complaints: 522 reports
  • #1 Reported Problem Area: Powertrain & Transmission (186 reports • 35.6% of submitted complaints)
  • Secondary Problem Areas: Electrical System (107), Body & Structure (89)
  • Crash-Citing Complaints: 12 filings
  • Fire-Citing Complaints: 1 filings
  • Complaints Reporting Injuries / Fatalities: 7 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
522
Submitted to NHTSA ODI
Crash-Citing Complaints
12
Filings citing a collision
Fire-Citing Complaints
1
Filings citing smoke or fire
Complaints Reporting Injuries
7
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2016 Chrysler Town & Country

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 35.6% of complaints

Powertrain & Transmission

186 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 4 crash reports 🩹 1 injury report entry
#2 Problem Area 20.5% of complaints

Electrical System

107 owner complaints submitted to NHTSA ODI
⚠️ 1 crash report 🔥 1 fire report 🩹 3 injury report entries
#3 Problem Area 17% of complaints

Body & Structure

89 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 1 crash report 🩹 1 injury report entry
#4 Problem Area 12.8% of complaints

Engine & Cooling

67 owner complaints submitted to NHTSA ODI
⚠️ 2 crash reports 🔥 1 fire report
#5 Problem Area 4.2% of complaints

Seats & Interior

22 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Symptoms Mentioned in NHTSA Owner Reports for 2016 Chrysler Town & Country

Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis

AutoUtility uses deterministic phrase matching to identify recurring symptom descriptions within consumer-submitted NHTSA complaint narratives.

Powertrain & Transmission 8.2% of complaints

Loss of Motive Power While Driving

43 complaint narratives describe this symptom
Symptom Identification Method: A complaint may describe more than one symptom, so percentages may sum to more than 100%. Symptom identification reflects text contained in consumer-submitted complaint records and does not establish a confirmed mechanical diagnosis.

Recent NHTSA Owner Reports for 2016 Chrysler Town & Country

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Electrical System NHTSA ODI ID: #11757188
Filed: 08/15/2026

"I have this vehicle and the drivers side sliding door has locked up completely. I will not unlock or open manually or electrically. I had it in for a diagnostic at a certified body shop in Devils Lake, ND 58301. They say it is the locking mechanism or actuator. I have recently been informed that..."

Incident Date: 07/01/2026 • Raw NHTSA Component: ELECTRICAL SYSTEM
Powertrain & Transmission NHTSA ODI ID: #11746385
Filed: 06/25/2026

"Gear skipping, engine loosing power"

Incident Date: 05/25/2026 • Raw NHTSA Component: POWER TRAIN
Seats & Interior NHTSA ODI ID: #11745460
Filed: 06/21/2026

"While driving down the road, 30mph, driver side head rest deployed, hitting me in the back of the head."

Incident Date: 06/20/2026 • Raw NHTSA Component: SEATS
Seats & Interior NHTSA ODI ID: #11739390
Filed: 05/21/2026

"Inadvertent passenger side head rest deployment while driving with no collisions."

Incident Date: 05/01/2023 • Raw NHTSA Component: SEATS
Powertrain & Transmission NHTSA ODI ID: #11737544
Filed: 05/13/2026

"The transmission vehicle just stopped in the road. Causing road blockage and stranded passengers in the with out cell service. Vehicle has been looked at and this same problem that is listed for the recall but this vin isn't listed in the recall."

Incident Date: 03/10/2026 • Raw NHTSA Component: POWER TRAIN
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Chrysler Town & Country

Reported defect complaint volume across sibling model years (2015–2016)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Chrysler Town & Country 382 15 4 View 2015 Problems →
2016 Chrysler Town & Country Current Page 522 12 5 Current
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2016 Chrysler Town & Country

Complete distribution of consumer defect reports across all 70 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Powertrain NHTSA category: POWER TRAIN 148 2 0 1 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 69 2 0 1 0
Structure & Body NHTSA category: STRUCTURE 55 0 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 47 0 0 0 0
Engine NHTSA category: ENGINE 31 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 20 0 0 2 0
Seats & Restraints NHTSA category: SEATS 17 0 0 0 0
POWER TRAIN,ENGINE 14 1 0 0 0
ELECTRICAL SYSTEM,STRUCTURE 11 0 0 0 0
Doors, Latches & Locks NHTSA category: LATCHES/LOCKS/LINKAGES 11 0 0 0 0
Air Bags NHTSA category: AIR BAGS 8 3 0 3 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 5 1 0 0 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 4 0 0 0 0
AIR BAGS,SEATS 3 0 0 0 0
ELECTRICAL SYSTEM,ENGINE 3 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM 3 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 3 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 3 0 0 0 0
STRUCTURE,UNKNOWN OR OTHER 3 1 0 0 0
Wheels & Hubs NHTSA category: WHEELS 3 0 0 0 0
ELECTRICAL SYSTEM,AIR BAGS 2 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER 2 0 0 1 0
POWER TRAIN,UNKNOWN OR OTHER 2 0 0 0 0
SEATS,UNKNOWN OR OTHER 2 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 2 0 0 0 0
Steering NHTSA category: STEERING 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM,ENGINE 2 0 0 0 0
UNKNOWN OR OTHER,ENGINE 2 0 0 0 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 2 0 0 0 0
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 2 0 0 0 0
AIR BAGS,STRUCTURE 1 0 0 0 0
AIR BAGS,UNKNOWN OR OTHER 1 0 0 1 0
AIR BAGS,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC) 1 1 0 0 0
Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION 1 0 0 0 0
CARRY HANDLE, SHELL, BASE,INSERT, PADDING 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE 1 0 1 0 0
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,LANE DEPARTURE 1 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LATCHES/LOCKS/LINKAGES 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING 1 0 0 0 0
ENGINE AND ENGINE COOLING,LATCHES/LOCKS/LINKAGES 1 0 0 0 0
ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ENGINE,LANE DEPARTURE 1 0 0 0 0
EXTERIOR LIGHTING 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,LANE DEPARTURE 1 0 0 0 0
POWER TRAIN,LATCHES/LOCKS/LINKAGES 1 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ENGINE 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
STEERING,ENGINE 1 0 0 0 0
STEERING,POWER TRAIN,SERVICE BRAKES 1 0 0 0 0
STEERING,POWER TRAIN,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL 1 0 0 0 0
STRUCTURE,LATCHES/LOCKS/LINKAGES 1 0 0 0 0
SUSPENSION,POWER TRAIN,ENGINE 1 0 0 0 0
SUSPENSION,POWER TRAIN,STRUCTURE 1 0 0 0 0
Tires NHTSA category: TIRES 1 0 0 0 0
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 1 1 0 0 0
VEHICLE SPEED CONTROL,ENGINE 1 0 0 0 0
VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM 1 0 0 0 0
Visibility / Glass NHTSA category: VISIBILITY 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (522). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.

Official NHTSA Defect Investigations (2)

2 CLOSED

Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)

Official Federal Inquiries: NHTSA opens a defect investigation when safety screening or consumer defect trends indicate a potential unreasonable safety risk. An open investigation is a formal inquiry and does not by itself confirm a defect or result in a mandatory recall.
CLOSED Preliminary Evaluation (PE) ODI Action #PE21016
Opened: 2021-07-09 • Closed: 2022-07-22

Sliding Doors Inoperative

Affected Component: LATCHES/LOCKS/LINKAGES:DOORS:LOCK

The Office of Defects Investigation (ODI) opened PE21-016 on July 7, 2021, to investigate 364 complaints alleging that one or both sliding doors on 2016 Model Year (MY) Grand Caravan or Town and Country vehicles could not be opened. The door(s) could not be opened using the mechanical handle or electronic remote switches. Many of the complaints described having to remove passengers seated in the rear of vehicles through the front doors, the secon...

Closed without associated recall campaign. Official NHTSA File →
CLOSED Preliminary Evaluation (PE) ODI Action #PE19014
Opened: 2019-09-09 • Closed: 2026-02-25

Active Head Rest Inadvertent Deployment

Affected Component: SEATS

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver...

Closed without associated recall campaign. Official NHTSA File →
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.