2016 Dodge Journey Problems & Defect Complaints

"An authorized Dodge dealer replaced the original rearview backup camera under warranty in 2021 with Mopar replacement part 56054158AG. The replacement camera later became inoperative, displaying a black or distorted image and eventually no usable rearview image when the vehicle is shifted into..."

"The rearview camera of my Dodge Journey, without warning, displayed an inverted screen in place of the rearview image. "A rearview image that is blank/black/blue or inverted reduces the driver's view of what is behind the vehicle, increasing the risk of a crash." I have received two safety recall..."

"The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 25-30 MPH, the engine made an abnormally loud sound. The check engine and ABS warning lights were illuminated. The contact stated that the failure had progressively worsened. The vehicle was taken to an..."

"The vehicle has experienced multiple sudden and complete losses of power without warning, creating a serious safety hazard. On May 22, 2026, while driving toward a parking lot exit, the engine abruptly shut off and all electrical systems powered down. After approximately five minutes, the vehicle..."

"Headrest deployed and won't go bac in. The vehicle was just sitting in the driveway, when we ot in we noticed the headrest out."

Vehicle entrapment

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Jo...

Stall from Crankshaft\Camshaft Failure

On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehicles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles.  Following the receipt of...

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver...