The 2017 Dodge Journey is associated with 197 official NHTSA owner defect complaints and 2 safety recall campaigns in the federal safety database. The most frequently reported component area is Electrical System, accounting for 17 reports (9% of total complaints). EPA testing covers 3 certified vehicle configurations spanning 2.4l 4-cyl and 3.6l 6-cyl configurations. Gasoline and hybrid variants deliver 19 to 21 MPG combined.
Key Data Findings
- • NHTSA Owner Complaints: 197 reports
- • Safety Recall Campaigns: 2 campaigns
- • Top Reported Defect Area: Electrical System (17 / 9%)
- • Safety Incident Signals: 12 crash / 7 fire / 12 injury reports
- • NHTSA Overall Safety Rating: 4 / 5 Stars
- • EPA Efficiency: 19–21 MPG (3 variants)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
| Variant | Engine | Drivetrain | Transmission | City | Highway | Combined | EV Range | Est. Annual Fuel Cost |
| Journey | 2.4L 4-Cyl | Front-Wheel Drive | Automatic 4-spd | 19 MPG | 25 MPG | 21 MPG | — | $2,950 / yr |
| Journey | 3.6L 6-Cyl | Front-Wheel Drive | Automatic 6-spd | 17 MPG | 25 MPG | 19 MPG | — | $3,250 / yr |
| Journey AWD | 3.6L 6-Cyl | All-Wheel Drive | Automatic 6-spd | 16 MPG | 24 MPG | 19 MPG | — | $3,250 / yr |
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.
| Tested Drivetrain / Cab Variant | Overall Rating | Frontal Crash | Side Crash | Rollover Rating | Rollover Risk |
| SUV FWD | | | | | 18.5% |
| SUV AWD | | | | | 17.9% |
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as No and Lane Departure Warning (LDW) is documented as No in official NHTSA records for tested 2017 Dodge Journey models.
View complete 2017 Dodge Journey crash test & safety breakdown →
Top Reported Problem Categories
Ranked by total consumer complaint submissions recorded by NHTSA
Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.
View all 2017 Dodge Journey problems & component breakdown (76 categories) →
Affected Component: EXTERIOR LIGHTING
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Free Manufacturer Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Affected Component: ELECTRICAL SYSTEM:WIRING
Defect Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Free Manufacturer Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
View all 2017 Dodge Journey recalls & campaign history (2 campaigns) →