Vehicle Subsystem 1 campaign
Driver Assistance & Safety Tech
NHTSA records also contain 16 consumer complaint filings involving this same system.
View Complaints →
Domain Mapping Methodology: A single NHTSA recall campaign may involve more than one vehicle subsystem (such as electrical wiring affecting fuel delivery), so domain totals can exceed the total number of unique recall campaigns. Complaint and recall counts are grouped by broad vehicle system; component co-occurrence does not establish that an individual owner complaint is related to a specific recall campaign.
NHTSA Campaign #25V552000 Driver Assistance & Safety Tech
Affected Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA Report Date: August 26, 2025
Safety Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Safety Risk / Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Authorized Remedy Instructions: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Source Data Notice: Campaign summaries, safety consequences, and remedy descriptions are direct text extracts published by the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation.
Historical Reporting Note: Recall campaign counts are shown by model year and should not be interpreted as a vehicle reliability score. Campaigns may cover multiple model years, and newer model years naturally have had less calendar exposure time for new safety campaigns to be issued.
Safety recall campaigns on this page are associated with this make, model, and model year in NHTSA federal records. A campaign may apply only to certain vehicles based on production date, equipment, manufacturing details, or other campaign-specific criteria.
AutoUtility cannot determine whether a particular VIN is affected or whether a recall remedy has already been completed.
For vehicle-specific recall status, check the 17-digit VIN using NHTSA's official recall lookup or contact an authorized dealer. Campaign-specific remedy information shown above is reproduced from official NHTSA recall records.
Official NHTSA Safety Resources:
NHTSA Vehicle Safety Hotline: 1-888-327-4236 (TTY: 711)