AutoUtility currently tracks 42 official NHTSA owner defect complaints for the 2017 Ford Flex. Suspension issues are the most frequently reported category, appearing in 13 complaints (31% of submitted records). Among these NHTSA complaint records, 2 filings cite a crash, 2 report one or more injuries.
- • Total NHTSA Complaints: 42 reports
- • #1 Reported Problem Area: Suspension (13 reports • 31% of submitted complaints)
- • Secondary Problem Areas: Driver Assistance & Safety Tech (7), Body & Structure (4)
- • Crash-Citing Complaints: 2 filings
- • Fire-Citing Complaints: 0 filings
- • Complaints Reporting Injuries / Fatalities: 2 injury filings • 0 fatality filings
Most Reported Problems for 2017 Ford Flex
Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records
Suspension
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #20V072000 SUSPENSION:REAR
Driver Assistance & Safety Tech
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #25V695000 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Body & Structure
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #25V732000 STRUCTURE:BODY
Visibility, Wipers & Glass
Air Bags & Restraints
Symptoms Mentioned in NHTSA Owner Reports for 2017 Ford Flex
Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis
AutoUtility uses deterministic phrase matching to identify recurring symptom descriptions within consumer-submitted NHTSA complaint narratives.
Rearview Camera / Screen Display Blackout
Recent NHTSA Owner Reports for 2017 Ford Flex
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"The contact owns a 2017 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount..."
"The contact owns a 2017 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image. No warning..."
"The contact owns a 2017 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated..."
"The contact owns a 2017 Ford Flex. The contact stated while driving at an undisclosed speed, the driver's side B-Pillar Applique Trim detached and flew off. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure, and the contact was..."
"I am submitting this complaint to report a serious and potentially dangerous safety defect involving the internal water pump design in the 3.5L Duratec V6 engine used in my 2017 Ford Flex. The water pump in this engine is mounted internally behind the timing chain cover. When the pump fails,..."
Complaint History for Ford Flex
Reported defect complaint volume across sibling model years (2015–2019)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Ford Flex | 105 | 0 | 4 | View 2015 Problems → |
| 2016 Ford Flex | 96 | 4 | 3 | View 2016 Problems → |
| 2017 Ford Flex Current Page | 42 | 2 | 4 | Current |
| 2018 Ford Flex | 62 | 7 | 3 | View 2018 Problems → |
| 2019 Ford Flex | 238 | 4 | 4 | View 2019 Problems → |
Detailed NHTSA Component Breakdown for 2017 Ford Flex
Complete distribution of consumer defect reports across all 20 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Reported Injury Entries | Reported Fatality Entries |
|---|---|---|---|---|---|
| Suspension NHTSA category: SUSPENSION | 9 | 0 | 0 | 0 | 0 |
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 9 | 0 | 0 | 0 | 0 |
| Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION | 4 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER | 2 | 0 | 0 | 0 | 0 |
| Seat Belts NHTSA category: SEAT BELTS | 2 | 0 | 0 | 0 | 0 |
| STRUCTURE,BACK OVER PREVENTION | 2 | 0 | 0 | 0 | 0 |
| Air Bags NHTSA category: AIR BAGS | 1 | 1 | 0 | 1 | 0 |
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 1 | 0 | 0 | 0 | 0 |
| Engine NHTSA category: ENGINE | 1 | 0 | 0 | 0 | 0 |
| Doors, Latches & Locks NHTSA category: LATCHES/LOCKS/LINKAGES | 1 | 0 | 0 | 0 | 0 |
| Powertrain NHTSA category: POWER TRAIN | 1 | 0 | 0 | 0 | 0 |
| Steering NHTSA category: STEERING | 1 | 0 | 0 | 0 | 0 |
| STEERING,SUSPENSION | 1 | 0 | 0 | 0 | 0 |
| STEERING,SUSPENSION,POWER TRAIN | 1 | 0 | 0 | 0 | 0 |
| Structure & Body NHTSA category: STRUCTURE | 1 | 0 | 0 | 0 | 0 |
| SUSPENSION,AIR BAGS | 1 | 1 | 0 | 1 | 0 |
| SUSPENSION,WHEELS,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,VISIBILITY/WIPER,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| Visibility & Wipers NHTSA category: VISIBILITY/WIPER | 1 | 0 | 0 | 0 | 0 |
| Wheels & Hubs NHTSA category: WHEELS | 1 | 0 | 0 | 0 | 0 |
Official NHTSA Defect Investigations (1)
Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)
B-Pillar Trim Detachment
On August 7, 2025, the Office of Defects Investigation (ODI) opened PE25007 to investigate instances of B-pillar trim detachment in model year (MY) 2019 Ford Flex vehicles manufactured by Ford Motor Company. During the investigation, MY 2011-2018 Ford Flex vehicles were analyzed as peer vehicles, and subsequently incorporated into the subject population because they use B-pillar trim pieces that are substantially similar to those used on the MY 2...
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.