AutoUtility currently tracks 238 official NHTSA owner defect complaints for the 2019 Ford Flex. Driver Assistance & Safety Tech issues are the most frequently reported category, appearing in 135 complaints (56.7% of submitted records). Among these NHTSA complaint records, 4 filings cite a crash, 1 reports one or more injuries.
- • Total NHTSA Complaints: 238 reports
- • #1 Reported Problem Area: Driver Assistance & Safety Tech (135 reports • 56.7% of submitted complaints)
- • Secondary Problem Areas: Body & Structure (53), Electrical System (22)
- • Crash-Citing Complaints: 4 filings
- • Fire-Citing Complaints: 0 filings
- • Complaints Reporting Injuries / Fatalities: 1 injury filings • 0 fatality filings
Most Reported Problems for 2019 Ford Flex
Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records
Driver Assistance & Safety Tech
NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:
- Campaign #24V951000 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Campaign #25V695000 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Body & Structure
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #25V732000 STRUCTURE:BODY
Electrical System
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #18V548000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Visibility, Wipers & Glass
Engine & Cooling
Symptoms Mentioned in NHTSA Owner Reports for 2019 Ford Flex
Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis
AutoUtility uses deterministic phrase matching to identify recurring symptom descriptions within consumer-submitted NHTSA complaint narratives.
Rearview Camera / Screen Display Blackout
Recent NHTSA Owner Reports for 2019 Ford Flex
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while reversing, the rear-view camera was..."
"The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention); ); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable..."
"See attached document for complaint."
"The contact owns a 2019 Ford Flex. The contact stated that while reversing at an undisclosed speed, the rear-view camera was distorted and flipped upside down. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however,..."
"The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rear-view camera went blank and flashed on and off. The contact stated that while attempting to latch the front driver's seat belt, the seat belt failed to retract as intended. The contact stated that the seat belt was..."
Complaint History for Ford Flex
Reported defect complaint volume across sibling model years (2015–2019)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Ford Flex | 105 | 0 | 4 | View 2015 Problems → |
| 2016 Ford Flex | 96 | 4 | 3 | View 2016 Problems → |
| 2017 Ford Flex | 42 | 2 | 4 | View 2017 Problems → |
| 2018 Ford Flex | 62 | 7 | 3 | View 2018 Problems → |
| 2019 Ford Flex Current Page | 238 | 4 | 4 | Current |
Detailed NHTSA Component Breakdown for 2019 Ford Flex
Complete distribution of consumer defect reports across all 33 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Reported Injury Entries | Reported Fatality Entries |
|---|---|---|---|---|---|
| Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION | 93 | 0 | 0 | 0 | 0 |
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 39 | 0 | 0 | 0 | 0 |
| Structure & Body NHTSA category: STRUCTURE | 24 | 1 | 0 | 0 | 0 |
| STRUCTURE,BACK OVER PREVENTION | 23 | 1 | 0 | 0 | 0 |
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 9 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,BACK OVER PREVENTION | 5 | 0 | 0 | 0 | 0 |
| Engine NHTSA category: ENGINE | 4 | 0 | 0 | 0 | 0 |
| Suspension NHTSA category: SUSPENSION | 4 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,BACK OVER PREVENTION | 4 | 0 | 0 | 0 | 0 |
| Visibility & Wipers NHTSA category: VISIBILITY/WIPER | 4 | 0 | 0 | 0 | 0 |
| Air Bags NHTSA category: AIR BAGS | 2 | 1 | 0 | 3 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 2 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION | 2 | 0 | 0 | 0 | 0 |
| Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING | 2 | 0 | 0 | 0 | 0 |
| LANE DEPARTURE,BACK OVER PREVENTION | 2 | 0 | 0 | 0 | 0 |
| STRUCTURE,VISIBILITY/WIPER | 2 | 0 | 0 | 0 | 0 |
| BACK OVER PREVENTION,STRUCTURE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,EQUIPMENT | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VISIBILITY/WIPER | 1 | 0 | 0 | 0 | 0 |
| Powertrain NHTSA category: POWER TRAIN | 1 | 1 | 0 | 0 | 0 |
| POWER TRAIN,STRUCTURE,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| Seat Belts NHTSA category: SEAT BELTS | 1 | 0 | 0 | 0 | 0 |
| SEAT BELTS,STRUCTURE,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| Steering NHTSA category: STEERING | 1 | 0 | 0 | 0 | 0 |
| STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| STRUCTURE,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| SUSPENSION,ELECTRICAL SYSTEM,ENGINE | 1 | 0 | 0 | 0 | 0 |
| Tires NHTSA category: TIRES | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,VISIBILITY/WIPER | 1 | 0 | 0 | 0 | 0 |
| Visibility / Glass NHTSA category: VISIBILITY | 1 | 0 | 0 | 0 | 0 |
| VISIBILITY/WIPER,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| Wheels & Hubs NHTSA category: WHEELS | 1 | 0 | 0 | 0 | 0 |
Official NHTSA Defect Investigations (2)
Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)
B-Pillar Trim Detachment
On August 7, 2025, the Office of Defects Investigation (ODI) opened PE25007 to investigate instances of B-pillar trim detachment in model year (MY) 2019 Ford Flex vehicles manufactured by Ford Motor Company. During the investigation, MY 2011-2018 Ford Flex vehicles were analyzed as peer vehicles, and subsequently incorporated into the subject population because they use B-pillar trim pieces that are substantially similar to those used on the MY 2...
Rear-view Camera Failure
On October 11, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24030) to assess alleged failures of the rear-view camera in Model Year (MY) 2019 Ford Flex vehicles. Complaints submitted to NHTSA through Vehicle Online Questionnaires (VOQs), reviewed by ODI, report blank, distorted, or inverted rear-view camera images when in reverse. An inverted or upside-down image can provide false information to the driver in...
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.