The 2023 Jeep Grand Cherokee L is associated with 84 official NHTSA owner defect complaints and 5 safety recall campaigns in the federal safety database. The most frequently reported component area is Suspension, accounting for 27 reports (32% of total complaints). EPA testing covers 3 certified vehicle configurations spanning 3.6l 6-cyl and 5.7l 8-cyl configurations. Gasoline and hybrid variants deliver 17 to 21 MPG combined.
Key Data Findings
- • NHTSA Owner Complaints: 84 reports
- • Safety Recall Campaigns: 5 campaigns
- • Top Reported Defect Area: Suspension (27 / 32%)
- • Safety Incident Signals: 3 crash / 2 fire / 0 injury reports
- • NHTSA Overall Safety Rating: 5 / 5 Stars
- • EPA Efficiency: 17–21 MPG (3 variants)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
| Variant | Engine | Drivetrain | Transmission | City | Highway | Combined | EV Range | Est. Annual Fuel Cost |
| Grand Cherokee L 2WD | 3.6L 6-Cyl | Rear-Wheel Drive | Automatic 8-spd | 19 MPG | 26 MPG | 21 MPG | — | $2,950 / yr |
| Grand Cherokee L 4WD | 3.6L 6-Cyl | All-Wheel Drive | Automatic 8-spd | 18 MPG | 25 MPG | 21 MPG | — | $2,950 / yr |
| Grand Cherokee L 4WD | 5.7L 8-Cyl | All-Wheel Drive | Automatic 8-spd | 14 MPG | 22 MPG | 17 MPG | — | $4,150 / yr |
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.
| Tested Drivetrain / Cab Variant | Overall Rating | Frontal Crash | Side Crash | Rollover Rating | Rollover Risk |
| SUV 4WD | | | | | 18.5% |
| SUV RWD | | | | | 18.5% |
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Standard and Lane Departure Warning (LDW) is documented as Standard in official NHTSA records for tested 2023 Jeep Grand Cherokee L models.
View complete 2023 Jeep Grand Cherokee L crash test & safety breakdown →
Top Reported Problem Categories
Ranked by total consumer complaint submissions recorded by NHTSA
Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.
View all 2023 Jeep Grand Cherokee L problems & component breakdown (37 categories) →
Affected Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Free Manufacturer Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Affected Component: SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Free Manufacturer Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
Affected Component: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Free Manufacturer Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
View all 2023 Jeep Grand Cherokee L recalls & campaign history (5 campaigns) →