The 2020 Jeep Grand Cherokee is associated with 231 official NHTSA owner defect complaints and 3 safety recall campaigns in the federal safety database. The most frequently reported component area is Other / Uncategorized, accounting for 32 reports (14% of total complaints). EPA testing covers 5 certified vehicle configurations spanning 3.6l 6-cyl, 5.7l 8-cyl, 6.4l 8-cyl, and 6.2l 8-cyl configurations. Gasoline and hybrid variants deliver 13 to 21 MPG combined.
Key Data Findings
- • NHTSA Owner Complaints: 231 reports
- • Safety Recall Campaigns: 3 campaigns
- • Top Reported Defect Area: Other / Uncategorized (32 / 14%)
- • Safety Incident Signals: 24 crash / 5 fire / 10 injury reports
- • NHTSA Overall Safety Rating: 5 / 5 Stars
- • EPA Efficiency: 13–21 MPG (5 variants)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
| Variant | Engine | Drivetrain | Transmission | City | Highway | Combined | EV Range | Est. Annual Fuel Cost |
| Grand Cherokee 2WD | 3.6L 6-Cyl | Rear-Wheel Drive | Automatic 8-spd | 19 MPG | 26 MPG | 21 MPG | — | $2,950 / yr |
| Grand Cherokee 4WD | 3.6L 6-Cyl | All-Wheel Drive | Automatic 8-spd | 18 MPG | 25 MPG | 21 MPG | — | $2,950 / yr |
| Grand Cherokee 4WD | 5.7L 8-Cyl | All-Wheel Drive | Automatic 8-spd | 14 MPG | 22 MPG | 17 MPG | — | $4,150 / yr |
| Grand Cherokee SRT 4WD | 6.4L 8-Cyl | All-Wheel Drive | Automatic 8-spd | 13 MPG | 19 MPG | 15 MPG | — | $5,050 / yr |
| Grand Cherokee Trackhawk 4WD | 6.2L 8-Cyl | All-Wheel Drive | Automatic 8-spd | 11 MPG | 17 MPG | 13 MPG | — | $5,850 / yr |
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.
| Tested Drivetrain / Cab Variant | Overall Rating | Frontal Crash | Side Crash | Rollover Rating | Rollover Risk |
| SUV 2WD | | | | | 20.4% |
| SUV 4WD | | | | | 16.900000000000002% |
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Optional and Lane Departure Warning (LDW) is documented as Optional in official NHTSA records for tested 2020 Jeep Grand Cherokee models.
View complete 2020 Jeep Grand Cherokee crash test & safety breakdown →
Top Reported Problem Categories
Ranked by total consumer complaint submissions recorded by NHTSA
Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.
View all 2020 Jeep Grand Cherokee problems & component breakdown (71 categories) →
Affected Component: ENGINE AND ENGINE COOLING
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Free Manufacturer Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Affected Component: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Free Manufacturer Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Affected Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Summary: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Free Manufacturer Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
View all 2020 Jeep Grand Cherokee recalls & campaign history (3 campaigns) →