The 2023 Jeep Grand Cherokee is associated with 475 official NHTSA owner defect complaints and 22 safety recall campaigns in the federal safety database. The most frequently reported component area is Electrical System, accounting for 74 reports (16% of total complaints). EPA testing covers 7 certified vehicle configurations spanning 3.6l 6-cyl, 5.7l 8-cyl, and 2L 4-Cyl plug-in hybrid configurations. Gasoline and hybrid variants deliver 17 to 22 MPG combined. Plug-in hybrid variants are rated up to 56 MPGe (23 MPG on gasoline) with up to 26 miles of electric driving range.
Key Data Findings
- • NHTSA Owner Complaints: 475 reports
- • Safety Recall Campaigns: 22 campaigns
- • Top Reported Defect Area: Electrical System (74 / 16%)
- • Safety Incident Signals: 15 crash / 5 fire / 10 injury reports
- • NHTSA Overall Safety Rating: 5 / 5 Stars
- • EPA Efficiency: 17–22 MPG (7 variants • PHEV up to 56 MPGe)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
| Variant | Engine | Drivetrain | Transmission | City | Highway | Combined | EV Range | Est. Annual Fuel Cost |
| Grand Cherokee L 2WD | 3.6L 6-Cyl | Rear-Wheel Drive | Automatic 8-spd | 19 MPG | 26 MPG | 21 MPG | — | $2,950 / yr |
| Grand Cherokee L 4WD | 3.6L 6-Cyl | All-Wheel Drive | Automatic 8-spd | 18 MPG | 25 MPG | 21 MPG | — | $2,950 / yr |
| Grand Cherokee L 4WD | 5.7L 8-Cyl | All-Wheel Drive | Automatic 8-spd | 14 MPG | 22 MPG | 17 MPG | — | $4,150 / yr |
| Grand Cherokee 4xe Plug-in Hybrid | 2L 4-Cyl | 4-Wheel Drive | Automatic 8-spd | 57 MPGe (23 MPG) | 56 MPGe (24 MPG) | 56 MPGe (23 MPG) | 26 mi EV (470 mi total) | $2,650 / yr |
| Grand Cherokee 2WD | 3.6L 6-Cyl | Rear-Wheel Drive | Automatic 8-spd | 19 MPG | 26 MPG | 22 MPG | — | $2,800 / yr |
| Grand Cherokee 4WD | 3.6L 6-Cyl | All-Wheel Drive | Automatic 8-spd | 19 MPG | 26 MPG | 22 MPG | — | $2,800 / yr |
| Grand Cherokee 4WD | 5.7L 8-Cyl | All-Wheel Drive | Automatic 8-spd | 14 MPG | 22 MPG | 17 MPG | — | $4,150 / yr |
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.
Electric Range & Charging: The 2023 Jeep Grand Cherokee provides an official EPA-rated driving range of up to 26 miles on a single battery charge.
| Tested Drivetrain / Cab Variant | Overall Rating | Frontal Crash | Side Crash | Rollover Rating | Rollover Risk |
| SUV 4WD | Not Rated | | | Not Rated | — |
| PHEV SUV 4WD | | | | | 14.000000000000002% |
| SUV RWD | Not Rated | | | Not Rated | — |
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Standard and Lane Departure Warning (LDW) is documented as Standard in official NHTSA records for tested 2023 Jeep Grand Cherokee models.
View complete 2023 Jeep Grand Cherokee crash test & safety breakdown →
Top Reported Problem Categories
Ranked by total consumer complaint submissions recorded by NHTSA
Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.
View all 2023 Jeep Grand Cherokee problems & component breakdown (128 categories) →
Affected Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Free Manufacturer Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Affected Component: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Free Manufacturer Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Affected Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Free Manufacturer Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
View all 2023 Jeep Grand Cherokee recalls & campaign history (22 campaigns) →