AutoUtility currently tracks 6 official NHTSA owner defect complaints for the 2023 Mercedes-Benz CLA. Air Bags & Restraints issues are the most frequently reported category, appearing in 1 complaint (16.7% of submitted records). Among these NHTSA complaint records, 2 filings cite a crash, 1 reports one or more injuries. The 2023 Mercedes-Benz CLA belongs to the 2nd Generation (C118) platform.
- • Total NHTSA Complaints: 6 reports
- • #1 Reported Problem Area: Air Bags & Restraints (1 reports • 16.7% of submitted complaints)
- • Secondary Problem Areas: Steering System (1), Engine & Cooling (1)
- • Crash-Citing Complaints: 2 filings
- • Fire-Citing Complaints: 0 filings
- • Complaints Reporting Injuries / Fatalities: 1 injury filings • 0 fatality filings
Most Reported Problems for 2023 Mercedes-Benz CLA
Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records
Air Bags & Restraints
Steering System
Engine & Cooling
Electrical System
Recent NHTSA Owner Reports for 2023 Mercedes-Benz CLA
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"I slid on snow during a storm and hit head on to an oncoming car and my car has been deemed a total loss. During the crash not a single airbag at all deployed. I hit the windshield and the dash, at least one should have gone off, but none of them deployed in the car"
"While executing a right turn, the steering wheel became locked. The driver attempted to apply the brakes, but they were unresponsive. Consequently, the vehicle collided with the divider."
"During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is..."
"I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of..."
"I was driving on hwy 301 in Maryland at 5am. My sunroof exploded. It was like a bomb went off hatterung glass all over my face and body"
Complaint History for Mercedes-Benz CLA
Reported defect complaint volume across sibling model years (2015–2026)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Mercedes-Benz CLA | 158 | 9 | 7 | View 2015 Problems → |
| 2016 Mercedes-Benz CLA | 66 | 5 | 9 | View 2016 Problems → |
| 2017 Mercedes-Benz CLA | 27 | 2 | 10 | View 2017 Problems → |
| 2018 Mercedes-Benz CLA | 46 | 2 | 10 | View 2018 Problems → |
| 2019 Mercedes-Benz CLA | 51 | 4 | 6 | View 2019 Problems → |
| 2020 Mercedes-Benz CLA | 24 | 1 | 13 | View 2020 Problems → |
| 2021 Mercedes-Benz CLA | 8 | 1 | 6 | View 2021 Problems → |
| 2022 Mercedes-Benz CLA | 4 | 1 | 0 | View 2022 Problems → |
| 2023 Mercedes-Benz CLA Current Page | 6 | 2 | 1 | Current |
| 2024 Mercedes-Benz CLA | 0 | 0 | 0 | View 2024 Problems → |
| 2025 Mercedes-Benz CLA | 1 | 0 | 0 | View 2025 Problems → |
| 2026 Mercedes-Benz CLA | 0 | 0 | 0 | View 2026 Problems → |
Detailed NHTSA Component Breakdown for 2023 Mercedes-Benz CLA
Complete distribution of consumer defect reports across all 4 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Reported Injury Entries | Reported Fatality Entries |
|---|---|---|---|---|---|
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 3 | 0 | 0 | 0 | 0 |
| Air Bags NHTSA category: AIR BAGS | 1 | 1 | 0 | 2 | 0 |
| ELECTRICAL SYSTEM,ENGINE | 1 | 0 | 0 | 0 | 0 |
| Steering NHTSA category: STEERING | 1 | 1 | 0 | 0 | 0 |
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.