The 2020 Mercedes-Benz GLA is associated with 9 official NHTSA owner defect complaints and 5 safety recall campaigns in the federal safety database. The most frequently reported component area is Other / Uncategorized, accounting for 3 reports (33% of total complaints). EPA testing covers 2 certified vehicle configurations spanning 2l 4-cyl powertrain configurations. Gasoline and hybrid variants deliver 25 to 28 MPG combined. Detailed NHTSA crash-test ratings are not available in the current AutoUtility dataset for this model year.

Key Data Findings
  • NHTSA Owner Complaints: 9 reports
  • Safety Recall Campaigns: 5 campaigns
  • Top Reported Defect Area: Other / Uncategorized (3 / 33%)
  • Safety Incident Signals: 0 crash / 0 fire / 1 injury reports
  • NHTSA Overall Safety Rating: Not rated by NHTSA
  • EPA Efficiency: 25–28 MPG (2 variants)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
Fuel Economy
25–28MPG
2 EPA certified variants (2l 4-cyl powertrain configurations)
Reported Complaints
9
9 submitted owner reports
Safety Recalls
5
5 official NHTSA recalls
NCAP Safety Rating
Not rated by NHTSA

What is the fuel economy and range of the 2020 Mercedes-Benz GLA?

Official EPA laboratory test ratings, electric driving range, and annual energy cost estimates by certified vehicle variant

Variant Engine Drivetrain Transmission City Highway Combined EV Range Est. Annual Fuel Cost
GLA250 2L 4-Cyl Front-Wheel Drive Automatic (AM7) 24 MPG 34 MPG 28 MPG $2,700 / yr
GLA250 4matic 2L 4-Cyl 4-Wheel Drive Automatic (AM7) 22 MPG 30 MPG 25 MPG $3,050 / yr
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.

What are the crash test safety ratings for the 2020 Mercedes-Benz GLA?

Official 5-Star Safety Ratings evaluated by the National Highway Traffic Safety Administration

NHTSA 5-Star NCAP laboratory crash evaluations are not currently on file for the 2020 Mercedes-Benz GLA.

Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Not Specified and Lane Departure Warning (LDW) is documented as Not Specified in official NHTSA records for tested 2020 Mercedes-Benz GLA models.
View complete 2020 Mercedes-Benz GLA crash test & safety breakdown →

What defect complaints are reported for the 2020 Mercedes-Benz GLA?

Summary of 9 verified consumer defect submissions filed with the NHTSA Office of Defects Investigation (ODI)

Total Complaints
9
Crash Reports
0
Fire Reports
0
Complaints w/ Injury
1
Total Injuries
1

Top Reported Problem Categories

Ranked by total consumer complaint submissions recorded by NHTSA

FUEL SYSTEM, GASOLINE,ENGINE 1 complaint
Fuel & Propulsion System 1 complaint
POWER TRAIN,ELECTRICAL SYSTEM 1 complaint
SEATS,LANE DEPARTURE 1 complaint
STEERING,ELECTRICAL SYSTEM,ENGINE 1 complaint

Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.

View all 2020 Mercedes-Benz GLA problems & component breakdown (7 categories) →

Are there open safety recalls on the 2020 Mercedes-Benz GLA?

Manufacturer safety recall campaigns monitored and recorded by NHTSA

NHTSA Campaign #22V365000 Active Recall
Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Defect Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Free Manufacturer Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
NHTSA Campaign #21V961000 Active Recall
Affected Component: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Defect Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the manufacturing process, particles may have been trapped between the fuel rail and injectors, which can cause a fuel leak.

Free Manufacturer Remedy: Dealers will replace the fuel rail and fuel injectors, free of charge. Owner notification letters were mailed April 22, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for the recall is 2022030003.
NHTSA Campaign #21V197000 Active Recall
Affected Component: STRUCTURE:BODY:ROOF AND PILLARS

Defect Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Free Manufacturer Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
View all 2020 Mercedes-Benz GLA recalls & campaign history (5 campaigns) →
Official US Government Data Provenance

The specifications, safety ratings, defect reports, and recall campaigns published on this page are retrieved directly from official United States Government agency databases:

  • NHTSA Office of Defects Investigation (ODI): Consumer complaints and defect reports.
  • NHTSA New Car Assessment Program (NCAP): Frontal, side, and rollover 5-Star crash safety test ratings.
  • U.S. EPA / FuelEconomy.gov: Standardized multi-cycle dynamometer fuel economy, MPGe, and electric driving range ratings.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.