AutoUtility currently tracks 22 official NHTSA owner defect complaints for the 2018 Mercedes-Benz GLS. Brakes & Traction Control issues are the most frequently reported category, appearing in 6 complaints (27.3% of submitted records). Among these NHTSA complaint records, 1 filing cites a crash, 3 cite a fire. The 2018 Mercedes-Benz GLS belongs to the 2nd Generation / GL Facelift (X166) platform.

Key Problem Findings
  • Total NHTSA Complaints: 22 reports
  • #1 Reported Problem Area: Brakes & Traction Control (6 reports • 27.3% of submitted complaints)
  • Secondary Problem Areas: Suspension (4), Electrical System (3)
  • Crash-Citing Complaints: 1 filings
  • Fire-Citing Complaints: 3 filings
  • Complaints Reporting Injuries / Fatalities: 0 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
22
Submitted to NHTSA ODI
Crash-Citing Complaints
1
Filings citing a collision
Fire-Citing Complaints
3
Filings citing smoke or fire
Complaints Reporting Injuries
0
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2018 Mercedes-Benz GLS

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 27.3% of complaints

Brakes & Traction Control

6 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 1 crash report 🔥 1 fire report
#2 Problem Area 18.2% of complaints

Suspension

4 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#3 Problem Area 13.6% of complaints

Electrical System

3 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
🔥 1 fire report
#4 Problem Area 9.1% of complaints

Engine & Cooling

2 owner complaints submitted to NHTSA ODI
🔥 2 fire reports
#5 Problem Area 9.1% of complaints

Body & Structure

2 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Recent NHTSA Owner Reports for 2018 Mercedes-Benz GLS

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Suspension NHTSA ODI ID: #11748540
Filed: 07/06/2026

"The contact owns a 2018 Mercedes-Benz GLS 550. The contact stated while driving at various speeds, the vehicle made an abnormal clicking sound when making a right turn, and an abnormal ticking sound at startup. There was no warning light illuminated. Another driver informed the contact that the..."

Incident Date: 05/24/2026 • Raw NHTSA Component: SUSPENSION
Driver Assistance & Safety Tech NHTSA ODI ID: #11703281
Fire Cited Filed: 12/05/2025

"January 2023 - Airbag suspension failed. Replaced by Mercedes dealership. December 2024 - Airbag suspension failed. Replaced by Mercedes dealership. April 2024: First brake failure. The brakes stopped while driving. Repaired. April 2025: Second brake failure. Brakes failed again. Repaired. The..."

Incident Date: 12/04/2025 • Raw NHTSA Component: SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE
Brakes & Traction Control NHTSA ODI ID: #11683217
Filed: 08/26/2025

"Brake brakes are terrible. They have other years that they’ve acknowledge that the break are spongy and at times does not break the GLS has that defect. Also smell of gas fumes inside the vehicle. Please direct me the right way and help me with this issue. The brake issue almost have caused me two..."

Incident Date: 08/11/2025 • Raw NHTSA Component: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Suspension NHTSA ODI ID: #11656041
Filed: 04/22/2025

"When attempting to rise/lower the automatic suspension, the compressor cooling notification pops up, followed by a malfunction. After this occurs, the vehicle is incredibly bumpy, to the point of it being unsafe to drive. The vehicle has been repaired twice already by the dealership under extended..."

Incident Date: 04/01/2025 • Raw NHTSA Component: SUSPENSION
Suspension NHTSA ODI ID: #11654511
Filed: 04/14/2025

"This 2018 gls 450 has issues with suspension system. Bought this car in 2023 and using since Jna 2023 and suspension system failed like 3 -4 times. Mechanic changed the air compressor , valves and others and still the car has same issue. It used to lift the car to adequate height but the compressor..."

Incident Date: 04/14/2025 • Raw NHTSA Component: SUSPENSION
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Mercedes-Benz GLS

Reported defect complaint volume across sibling model years (2017–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2017 Mercedes-Benz GLS 41 1 8 View 2017 Problems →
2018 Mercedes-Benz GLS Current Page 22 1 4 Current
2019 Mercedes-Benz GLS 27 1 3 View 2019 Problems →
2020 Mercedes-Benz GLS 38 3 24 View 2020 Problems →
2021 Mercedes-Benz GLS 37 2 12 View 2021 Problems →
2022 Mercedes-Benz GLS 15 2 10 View 2022 Problems →
2023 Mercedes-Benz GLS 10 0 5 View 2023 Problems →
2024 Mercedes-Benz GLS 0 0 0 View 2024 Problems →
2025 Mercedes-Benz GLS 0 0 0 View 2025 Problems →
2026 Mercedes-Benz GLS 0 0 0 View 2026 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2018 Mercedes-Benz GLS

Complete distribution of consumer defect reports across all 17 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Suspension NHTSA category: SUSPENSION 3 0 0 0 0
Powertrain NHTSA category: POWER TRAIN 2 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 2 1 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 2 0 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 1 0 1 0 0
ELECTRICAL SYSTEM,SEAT BELTS 1 0 0 0 0
Engine NHTSA category: ENGINE 1 0 1 0 0
EXTERIOR LIGHTING 1 0 0 0 0
Seats & Restraints NHTSA category: SEATS 1 0 0 0 0
SERVICE BRAKES, AIR 1 0 0 0 0
SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE 1 0 1 0 0
SERVICE BRAKES,FUEL/PROPULSION SYSTEM 1 0 0 0 0
Steering NHTSA category: STEERING 1 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 1 0 0 0 0
STRUCTURE,UNKNOWN OR OTHER 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (22). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.