AutoUtility currently tracks 126 official NHTSA owner defect complaints for the 2016 Mercedes-Benz Metris. Fuel & Propulsion System issues are the most frequently reported category, appearing in 38 complaints (30.2% of submitted records). Among these NHTSA complaint records, 2 cite a fire, 1 reports one or more injuries.

Key Problem Findings
  • Total NHTSA Complaints: 126 reports
  • #1 Reported Problem Area: Fuel & Propulsion System (38 reports • 30.2% of submitted complaints)
  • Secondary Problem Areas: Visibility, Wipers & Glass (22), Wheels & Tires (21)
  • Crash-Citing Complaints: 0 filings
  • Fire-Citing Complaints: 2 filings
  • Complaints Reporting Injuries / Fatalities: 1 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
126
Submitted to NHTSA ODI
Crash-Citing Complaints
0
Filings citing a collision
Fire-Citing Complaints
2
Filings citing smoke or fire
Complaints Reporting Injuries
1
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2016 Mercedes-Benz Metris

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 30.2% of complaints

Fuel & Propulsion System

38 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
#2 Problem Area 17.5% of complaints

Visibility, Wipers & Glass

22 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#3 Problem Area 16.7% of complaints

Wheels & Tires

21 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
#4 Problem Area 8.7% of complaints

Engine & Cooling

11 owner complaints submitted to NHTSA ODI
🔥 1 fire report
#5 Problem Area 7.9% of complaints

Electrical System

10 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 3 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
🔥 1 fire report
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Symptoms Mentioned in NHTSA Owner Reports for 2016 Mercedes-Benz Metris

Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis

AutoUtility uses deterministic phrase matching to identify recurring symptom descriptions within consumer-submitted NHTSA complaint narratives.

Fuel & Propulsion System 4% of complaints

Fuel Pump Failure / Fuel Leak & Odor

5 complaint narratives describe this symptom
Powertrain & Transmission 3.2% of complaints

Loss of Motive Power While Driving

4 complaint narratives describe this symptom
Steering System 2.4% of complaints

Steering Sticking, Binding or Assist Loss

3 complaint narratives describe this symptom
Symptom Identification Method: A complaint may describe more than one symptom, so percentages may sum to more than 100%. Symptom identification reflects text contained in consumer-submitted complaint records and does not establish a confirmed mechanical diagnosis.

Recent NHTSA Owner Reports for 2016 Mercedes-Benz Metris

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Wheels & Tires NHTSA ODI ID: #11739338
Filed: 05/21/2026

"The contact owns a 2016 Mercedes-Benz Metris. The contact received a notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repairs were denied, and the contact was asked to take..."

Incident Date: 05/21/2026 • Raw NHTSA Component: TIRES
Fuel & Propulsion System NHTSA ODI ID: #11708574
Filed: 01/03/2026

"Fuel smell in the engine compartment and visible leaking fuel on the lower hoses per NHTSA Campaign Number 18V837000. I previously complained about this in April 2025 (ID 11669847). Dealer inspected in April 2025 and replaced the lower hose, but I still would smell fuel. After a lot of my own..."

Incident Date: 01/02/2026 • Raw NHTSA Component: FUEL/PROPULSION SYSTEM
Electrical System NHTSA ODI ID: #11695398
Filed: 10/24/2025

"How does the digital display suddenly disappear from your dashboard? Mercedes has lost its respect for being a High Quality brand. Too many recalls,. Too many issues that vehicles less costly never have such as 1. Out of alignment at 0 mileage resulting in worn out tires at 12k miles. Realignment..."

Incident Date: 10/01/2022 • Raw NHTSA Component: ELECTRICAL SYSTEM
Fuel & Propulsion System NHTSA ODI ID: #11695391
Filed: 10/24/2025

"It has been two years after posting an issue with engine light on indicating the error code p052e which is a known problem on many models mercedes has. This metris van is not a passenger van but a commercial van. It has however the SAME engine and SAME error code as all the models mercedes having..."

Incident Date: 10/01/2022 • Raw NHTSA Component: ENGINE,FUEL/PROPULSION SYSTEM
Steering System NHTSA ODI ID: #11682273
Filed: 08/21/2025

"The contact owns a 2016 Mercedes-Benz Metris. The contact stated that while driving at 40 MPH, the steering wheel seized, and the vehicle became difficult to maneuver. The contact stated that the failure occurred immediately after driving over a speed bump, and the message "Power Steering Assist..."

Incident Date: 08/12/2025 • Raw NHTSA Component: STEERING
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Mercedes-Benz Metris

Reported defect complaint volume across sibling model years (2016–2023)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2016 Mercedes-Benz Metris Current Page 126 0 13 Current
2017 Mercedes-Benz Metris 29 0 14 View 2017 Problems →
2018 Mercedes-Benz Metris 28 0 10 View 2018 Problems →
2019 Mercedes-Benz Metris 0 0 12 View 2019 Problems →
2020 Mercedes-Benz Metris 0 0 8 View 2020 Problems →
2021 Mercedes-Benz Metris 0 0 7 View 2021 Problems →
2022 Mercedes-Benz Metris 0 0 5 View 2022 Problems →
2023 Mercedes-Benz Metris 2 1 4 View 2023 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2016 Mercedes-Benz Metris

Complete distribution of consumer defect reports across all 32 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 31 0 0 0 0
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 18 0 0 0 0
Tires NHTSA category: TIRES 14 0 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 10 0 0 0 0
Steering NHTSA category: STEERING 9 0 0 0 0
Engine NHTSA category: ENGINE 7 0 1 0 0
ENGINE,FUEL/PROPULSION SYSTEM 5 0 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 4 0 1 0 0
Wheels & Hubs NHTSA category: WHEELS 3 0 0 0 0
ELECTRICAL SYSTEM,ENGINE 2 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 2 0 0 0 0
Air Bags NHTSA category: AIR BAGS 1 0 0 0 0
AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES 1 0 0 0 0
ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS 1 0 0 0 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 1 0 0 0 0
ELECTRICAL SYSTEM,LANE DEPARTURE 1 0 0 0 0
ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES 1 0 0 0 0
Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING 1 0 0 0 0
Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE 1 0 0 0 0
Fuel System NHTSA category: FUEL SYSTEM, GASOLINE 1 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 1 0 0 0 0
STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
STRUCTURE,WHEELS,LANE DEPARTURE 1 0 0 0 0
Suspension NHTSA category: SUSPENSION 1 0 0 1 0
UNKNOWN OR OTHER,ENGINE 1 0 0 0 0
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 1 0 0 0 0
Visibility / Glass NHTSA category: VISIBILITY 1 0 0 0 0
VISIBILITY,STRUCTURE,VISIBILITY/WIPER 1 0 0 0 0
WHEELS,TIRES 1 0 0 0 0
WHEELS,UNKNOWN OR OTHER 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (126). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.

Official NHTSA Defect Investigations (1)

1 CLOSED

Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)

Official Federal Inquiries: NHTSA opens a defect investigation when safety screening or consumer defect trends indicate a potential unreasonable safety risk. An open investigation is a formal inquiry and does not by itself confirm a defect or result in a mandatory recall.
CLOSED Preliminary Evaluation (PE) ODI Action #PE18002
Opened: 2018-03-13 • Closed: 2019-06-18

Low Pressure Fuel Supply Hose Leak

Affected Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837).The recall scope includes approximately 12,383 Metris vehicles manufactured from March 2, 2015 (SOP) to March 15, 2017.The defects may result in leakage from an upper hose connection that feeds the high...

✓ Resulted in Safety Recall Campaign: 18V837000 Official NHTSA File →
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.