AutoUtility currently tracks 29 official NHTSA owner defect complaints for the 2017 Mercedes-Benz Metris. Wheels & Tires issues are the most frequently reported category, appearing in 17 complaints (58.6% of submitted records). Zero crashes, fires, injury reports, or fatality reports are cited across these complaint records.

Key Problem Findings
  • • Total NHTSA Complaints: 29 reports
  • • #1 Reported Problem Area: Wheels & Tires (17 reports • 58.6% of submitted complaints)
  • • Secondary Problem Areas: Steering System (5), Driver Assistance & Safety Tech (4)
  • • Crash-Citing Complaints: 0 filings
  • • Fire-Citing Complaints: 0 filings
  • • Complaints Reporting Injuries / Fatalities: 0 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
29
Submitted to NHTSA ODI
Crash-Citing Complaints
0
Filings citing a collision
Fire-Citing Complaints
0
Filings citing smoke or fire
Complaints Reporting Injuries
0
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2017 Mercedes-Benz Metris

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 58.6% of complaints

Wheels & Tires

17 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
#2 Problem Area 17.2% of complaints

Steering System

5 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
#3 Problem Area 13.8% of complaints

Driver Assistance & Safety Tech

4 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
#4 Problem Area 6.9% of complaints

Engine & Cooling

2 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#5 Problem Area 6.9% of complaints

Electrical System

2 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Recent NHTSA Owner Reports for 2017 Mercedes-Benz Metris

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Steering System NHTSA ODI ID: #11720287
Filed: 02/24/2026

"I am filing a formal safety complaint regarding my Mercedes-Benz Metris serviced at Mercedes-Benz Coconut Creek (Florida) under Recall VS2LAS561 – 9789VMCRC (Customer Service Case #20781216). On February 12th, I delivered the vehicle for recall service. It was returned on February 23rd without the..."

Incident Date: 02/24/2026 • Raw NHTSA Component: STEERING,WHEELS,UNKNOWN OR OTHER
Driver Assistance & Safety Tech NHTSA ODI ID: #11679070
Filed: 08/07/2025

"I have had 2 major and costly repairs/issues with the engine and its oil system. These are detailed below. I have also received multiple collision or seatbelt dash alerts when no one is near my vehicle whatsoever. Unexpected repairs back-to-back due to defective parts/design: Oil pump control valve..."

Incident Date: 07/15/2025 • Raw NHTSA Component: ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
Steering System NHTSA ODI ID: #11678271
Filed: 08/04/2025

"Dealer says that Power Steering control unit/steering rack needs to be changed. Looks like same recall was there(17V-595) but my vin number is not in Mercedes system to be fixed. Happens when park. Steering was not working, van needs to be towed. Can you check if that should be part of recall?"

Incident Date: 07/29/2025 • Raw NHTSA Component: STEERING
Steering System NHTSA ODI ID: #11624308
Filed: 11/09/2024

"This Mercedes Metris is my wife's primary vehicle. She had the electric power steering stop working twice in six weeks. Each time the vehicle became barely controllable. Both times it happened on curvy mountain roads and she was barely able to keep control of the vehicle and is now afraid to drive..."

Incident Date: 10/06/2024 • Raw NHTSA Component: STEERING
Wheels & Tires NHTSA ODI ID: #11608549
Filed: 08/14/2024

"The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The..."

Incident Date: 08/14/2024 • Raw NHTSA Component: TIRES
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Mercedes-Benz Metris

Reported defect complaint volume across sibling model years (2016–2023)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2016 Mercedes-Benz Metris 126 0 13 View 2016 Problems →
2017 Mercedes-Benz Metris Current Page 29 0 14 Current
2018 Mercedes-Benz Metris 28 0 10 View 2018 Problems →
2019 Mercedes-Benz Metris 0 0 12 View 2019 Problems →
2020 Mercedes-Benz Metris 0 0 8 View 2020 Problems →
2021 Mercedes-Benz Metris 0 0 7 View 2021 Problems →
2022 Mercedes-Benz Metris 0 0 5 View 2022 Problems →
2023 Mercedes-Benz Metris 2 1 4 View 2023 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2017 Mercedes-Benz Metris

Complete distribution of consumer defect reports across all 13 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Tires NHTSA category: TIRES 11 0 0 0 0
Steering NHTSA category: STEERING 4 0 0 0 0
Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION 2 0 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 2 0 0 0 0
Wheels & Hubs NHTSA category: WHEELS 2 0 0 0 0
BACK OVER PREVENTION,TIRES 1 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
Engine NHTSA category: ENGINE 1 0 0 0 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 1 0 0 0 0
STEERING,WHEELS,UNKNOWN OR OTHER 1 0 0 0 0
SUSPENSION,WHEELS 1 0 0 0 0
TIRES,WHEELS 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (29). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.

Official NHTSA Defect Investigations (1)

1 CLOSED

Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)

Official Federal Inquiries: NHTSA opens a defect investigation when safety screening or consumer defect trends indicate a potential unreasonable safety risk. An open investigation is a formal inquiry and does not by itself confirm a defect or result in a mandatory recall.
CLOSED Preliminary Evaluation (PE) ODI Action #PE18002
Opened: 2018-03-13 • Closed: 2019-06-18

Low Pressure Fuel Supply Hose Leak

Affected Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837).The recall scope includes approximately 12,383 Metris vehicles manufactured from March 2, 2015 (SOP) to March 15, 2017.The defects may result in leakage from an upper hose connection that feeds the high...

✓ Resulted in Safety Recall Campaign: 18V837000 Official NHTSA File →

Related Official Reports for 2017 Mercedes-Benz Metris

Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year

Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.