The 2020 Mercedes-Benz Metris has zero owner defect complaints and 8 safety recall campaigns on file with NHTSA. EPA testing covers 6 certified vehicle configurations spanning 2l 4-cyl powertrain configurations. Gasoline and hybrid variants deliver 21 to 22 MPG combined. Detailed NHTSA crash-test ratings are not available in the current AutoUtility dataset for this model year.
Key Data Findings
- • NHTSA Owner Complaints: 0 reports
- • Safety Recall Campaigns: 8 campaigns
- • NHTSA Overall Safety Rating: Not rated by NHTSA
- • EPA Efficiency: 21–22 MPG (6 variants)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
| Variant | Engine | Drivetrain | Transmission | City | Highway | Combined | EV Range | Est. Annual Fuel Cost |
| Metris (Cargo Van) | 2L 4-Cyl | Rear-Wheel Drive | Automatic 7-spd | 21 MPG | 24 MPG | 22 MPG | — | $3,450 / yr |
| Metris (Cargo Van, LWB) | 2L 4-Cyl | Rear-Wheel Drive | Automatic 7-spd | 21 MPG | 24 MPG | 22 MPG | — | $3,450 / yr |
| Metris (Cargo Van) | 2L 4-Cyl | Rear-Wheel Drive | Automatic 7-spd | 20 MPG | 24 MPG | 22 MPG | — | $3,450 / yr |
| Metris (Cargo Van, LWB) | 2L 4-Cyl | Rear-Wheel Drive | Automatic 7-spd | 20 MPG | 24 MPG | 22 MPG | — | $3,450 / yr |
| Metris (Passenger Van) | 2L 4-Cyl | Rear-Wheel Drive | Automatic 7-spd | 20 MPG | 24 MPG | 21 MPG | — | $3,600 / yr |
| Metris (Passenger Van) | 2L 4-Cyl | Rear-Wheel Drive | Automatic 7-spd | 19 MPG | 23 MPG | 21 MPG | — | $3,600 / yr |
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.
| Tested Drivetrain / Cab Variant | Overall Rating | Frontal Crash | Side Crash | Rollover Rating | Rollover Risk |
| Cargo VAN RWD | Not Rated | Not Rated | Not Rated | Not Rated | — |
| Passenger VAN RWD | Not Rated | Not Rated | Not Rated | Not Rated | — |
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as No and Lane Departure Warning (LDW) is documented as No in official NHTSA records for tested 2020 Mercedes-Benz Metris models.
View complete 2020 Mercedes-Benz Metris crash test & safety breakdown →
Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.
View all 2020 Mercedes-Benz Metris problems & component breakdown (0 categories) →
Affected Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Defect Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Free Manufacturer Remedy: Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.
Affected Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Defect Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Free Manufacturer Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Affected Component: ELECTRICAL SYSTEM:SOFTWARE
Defect Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Free Manufacturer Remedy: The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
View all 2020 Mercedes-Benz Metris recalls & campaign history (8 campaigns) →