AutoUtility currently tracks 2 official NHTSA owner defect complaints for the 2023 Mercedes-Benz Metris. Steering System issues are the most frequently reported category, appearing in 1 complaint (50% of submitted records). Among these NHTSA complaint records, 1 filing cites a crash, 1 reports one or more injuries.

Key Problem Findings
  • • Total NHTSA Complaints: 2 reports
  • • #1 Reported Problem Area: Steering System (1 reports • 50% of submitted complaints)
  • • Secondary Problem Areas: Air Bags & Restraints (1), Driver Assistance & Safety Tech (1)
  • • Crash-Citing Complaints: 1 filings
  • • Fire-Citing Complaints: 0 filings
  • • Complaints Reporting Injuries / Fatalities: 1 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
2
Submitted to NHTSA ODI
Crash-Citing Complaints
1
Filings citing a collision
Fire-Citing Complaints
0
Filings citing smoke or fire
Complaints Reporting Injuries
1
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2023 Mercedes-Benz Metris

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 50% of complaints

Steering System

1 owner complaint submitted to NHTSA ODI
✓ 0 crashes or fires cited
#2 Problem Area 50% of complaints

Air Bags & Restraints

1 owner complaint submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 1 crash report 🩹 4 injury report entries
#3 Problem Area 50% of complaints

Driver Assistance & Safety Tech

1 owner complaint submitted to NHTSA ODI
⚠️ 1 crash report 🩹 4 injury report entries
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Recent NHTSA Owner Reports for 2023 Mercedes-Benz Metris

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Steering System NHTSA ODI ID: #11731396
Filed: 04/15/2026

"The power steering randomly fails in the vehicle and works again when the vehicle is restarted. Here is the link to Mercedes's inspection: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)"

Incident Date: 04/02/2026 • Raw NHTSA Component: STEERING
Air Bags & Restraints NHTSA ODI ID: #11710679
Crash Cited 4 Injury Entries Filed: 01/13/2026

"This incident happened to an employee driving a mercedes metris for work. The metris was involved in a multi car accident. The driver reported that the steering wheel "took over" and would not let them maneuver out of the way to avoid a vehicle that had rear ended the vehicle in front of them. This..."

Incident Date: 01/13/2026 • Raw NHTSA Component: AIR BAGS,SEAT BELTS,LANE DEPARTURE
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Mercedes-Benz Metris

Reported defect complaint volume across sibling model years (2016–2023)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2016 Mercedes-Benz Metris 126 0 13 View 2016 Problems →
2017 Mercedes-Benz Metris 29 0 14 View 2017 Problems →
2018 Mercedes-Benz Metris 28 0 10 View 2018 Problems →
2019 Mercedes-Benz Metris 0 0 12 View 2019 Problems →
2020 Mercedes-Benz Metris 0 0 8 View 2020 Problems →
2021 Mercedes-Benz Metris 0 0 7 View 2021 Problems →
2022 Mercedes-Benz Metris 0 0 5 View 2022 Problems →
2023 Mercedes-Benz Metris Current Page 2 1 4 Current
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2023 Mercedes-Benz Metris

Complete distribution of consumer defect reports across all 2 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
AIR BAGS,SEAT BELTS,LANE DEPARTURE 1 1 0 4 0
Steering NHTSA category: STEERING 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (2). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.

Related Official Reports for 2023 Mercedes-Benz Metris

Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year

Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.