The 2020 Nissan Murano is associated with 45 official NHTSA owner defect complaints and 2 safety recall campaigns in the federal safety database. The most frequently reported component area is Forward Collision Avoidance, accounting for 8 reports (18% of total complaints). EPA testing covers 2 certified vehicle configurations spanning 3.5l 6-cyl powertrain configurations. Gasoline and hybrid variants deliver 23 MPG combined.
Key Data Findings
- • NHTSA Owner Complaints: 45 reports
- • Safety Recall Campaigns: 2 campaigns
- • Top Reported Defect Area: Forward Collision Avoidance (8 / 18%)
- • Safety Incident Signals: 1 crash / 0 fire / 2 injury reports
- • NHTSA Overall Safety Rating: 5 / 5 Stars
- • EPA Efficiency: 23 MPG (2 variants)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
| Variant | Engine | Drivetrain | Transmission | City | Highway | Combined | EV Range | Est. Annual Fuel Cost |
| Murano FWD | 3.5L 6-Cyl | Front-Wheel Drive | Automatic (AV-S7) | 20 MPG | 28 MPG | 23 MPG | — | $2,650 / yr |
| Murano AWD | 3.5L 6-Cyl | All-Wheel Drive | Automatic (AV-S7) | 20 MPG | 28 MPG | 23 MPG | — | $2,650 / yr |
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.
| Tested Drivetrain / Cab Variant | Overall Rating | Frontal Crash | Side Crash | Rollover Rating | Rollover Risk |
| SUV FWD | | | | | 15.9% |
| SUV AWD | | | | | 15.1% |
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Standard and Lane Departure Warning (LDW) is documented as Optional in official NHTSA records for tested 2020 Nissan Murano models.
View complete 2020 Nissan Murano crash test & safety breakdown →
Top Reported Problem Categories
Ranked by total consumer complaint submissions recorded by NHTSA
Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.
View all 2020 Nissan Murano problems & component breakdown (19 categories) →
Affected Component: SUSPENSION:REAR:AXLE:SPINDLE
Defect Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Free Manufacturer Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
Affected Component: STEERING:LINKAGES
Defect Summary: Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.
Free Manufacturer Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
View all 2020 Nissan Murano recalls & campaign history (2 campaigns) →