AutoUtility currently tracks 45 official NHTSA owner defect complaints for the 2020 Nissan Murano. Driver Assistance & Safety Tech issues are the most frequently reported category, appearing in 14 complaints (31.1% of submitted records). Among these NHTSA complaint records, 1 filing cites a crash, 2 report one or more injuries.

Key Problem Findings
  • Total NHTSA Complaints: 45 reports
  • #1 Reported Problem Area: Driver Assistance & Safety Tech (14 reports • 31.1% of submitted complaints)
  • Secondary Problem Areas: Suspension (7), Powertrain & Transmission (4)
  • Crash-Citing Complaints: 1 filings
  • Fire-Citing Complaints: 0 filings
  • Complaints Reporting Injuries / Fatalities: 2 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
45
Submitted to NHTSA ODI
Crash-Citing Complaints
1
Filings citing a collision
Fire-Citing Complaints
0
Filings citing smoke or fire
Complaints Reporting Injuries
2
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2020 Nissan Murano

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 31.1% of complaints

Driver Assistance & Safety Tech

14 owner complaints submitted to NHTSA ODI
⚠️ 1 crash report 🩹 2 injury report entries
#2 Problem Area 15.6% of complaints

Suspension

7 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
#3 Problem Area 8.9% of complaints

Powertrain & Transmission

4 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 1 crash report 🩹 1 injury report entry
#4 Problem Area 8.9% of complaints

Steering System

4 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
#5 Problem Area 8.9% of complaints

Brakes & Traction Control

4 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Recent NHTSA Owner Reports for 2020 Nissan Murano

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Powertrain & Transmission NHTSA ODI ID: #11750646
Filed: 07/15/2026

"CVT Transmission failed at 82k miles. Diagnosed at Midas, specific Transmission shop and local Nissan dealership as needing full replacement. Notified Nissan Consumer Affairs, they created a case but refused to fully replace it, offered to pay only 50% of approximately $9k."

Incident Date: 06/25/2026 • Raw NHTSA Component: POWER TRAIN
Body & Structure NHTSA ODI ID: #11740538
Filed: 05/28/2026

"The sunroof leaks into the car causing a moisture issue. As someone with asthma and allergies this is a potential mold risk."

Incident Date: 05/28/2026 • Raw NHTSA Component: STRUCTURE
Suspension NHTSA ODI ID: #11740299
Filed: 05/27/2026

"The contact owns a 2020 Nissan Murano. The contact stated while the vehicle was at Now Auto Care for a service appointment, the contact was informed that the driver's and passenger's side control arms were unusually worn and failing. The contact was advised to take the vehicle to the dealer. The..."

Incident Date: 05/23/2026 • Raw NHTSA Component: SUSPENSION
Driver Assistance & Safety Tech NHTSA ODI ID: #11732815
Filed: 04/21/2026

"It has occurred on a few occasions where the emergency braking system has enabled with no obstructions nearby most commonly while backing up into a parking spot but the recent situation of it automatically breaking on the highway while doing 60 with no other vehicles nearby, my wife attempted the..."

Incident Date: 04/18/2026 • Raw NHTSA Component: FORWARD COLLISION AVOIDANCE
Other / Miscellaneous NHTSA ODI ID: #11724628
Filed: 03/16/2026

"On March 4th I was driving my car that I had my daughter and two grand children with me which is a 2020 Nissan Murano. I was driving and as I was driving I heard a loud pop that sounded like a gun shot so i immediately look through the mirror to see if i could see my grandchildren as im looking..."

Incident Date: 03/04/2026 • Raw NHTSA Component: UNKNOWN OR OTHER
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Nissan Murano

Reported defect complaint volume across sibling model years (2015–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Nissan Murano 202 10 5 View 2015 Problems →
2016 Nissan Murano 107 3 5 View 2016 Problems →
2017 Nissan Murano 107 8 3 View 2017 Problems →
2018 Nissan Murano 15 0 2 View 2018 Problems →
2019 Nissan Murano 43 1 1 View 2019 Problems →
2020 Nissan Murano Current Page 45 1 2 Current
2021 Nissan Murano 16 1 0 View 2021 Problems →
2022 Nissan Murano 6 2 0 View 2022 Problems →
2023 Nissan Murano 7 2 0 View 2023 Problems →
2024 Nissan Murano 4 0 1 View 2024 Problems →
2025 Nissan Murano 21 2 2 View 2025 Problems →
2026 Nissan Murano 0 0 0 View 2026 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2020 Nissan Murano

Complete distribution of consumer defect reports across all 19 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE 8 0 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 8 0 0 0 0
Powertrain NHTSA category: POWER TRAIN 3 0 0 0 0
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 3 0 0 0 0
Suspension NHTSA category: SUSPENSION 3 0 0 0 0
EXTERIOR LIGHTING 2 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 2 0 0 0 0
STEERING,SUSPENSION 2 0 0 0 0
STEERING,SUSPENSION,WHEELS 2 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 2 0 0 0 0
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 2 0 0 0 0
Air Bags NHTSA category: AIR BAGS 1 0 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 1 0 0 0 0
ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,FORWARD COLLISION AVOIDANCE 1 1 0 1 0
Service Brakes NHTSA category: SERVICE BRAKES 1 0 0 0 0
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 1 0 0 1 0
UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (45). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.