AutoUtility currently tracks 114 official NHTSA owner defect complaints for the 2023 Polestar Polestar 2. Driver Assistance & Safety Tech issues are the most frequently reported category, appearing in 93 complaints (81.6% of submitted records). Among these NHTSA complaint records, 1 filing cites a crash, 1 reports one or more injuries.
- • Total NHTSA Complaints: 114 reports
- • #1 Reported Problem Area: Driver Assistance & Safety Tech (93 reports • 81.6% of submitted complaints)
- • Secondary Problem Areas: Visibility, Wipers & Glass (7), Electrical System (7)
- • Crash-Citing Complaints: 1 filings
- • Fire-Citing Complaints: 0 filings
- • Complaints Reporting Injuries / Fatalities: 1 injury filings • 0 fatality filings
Most Reported Problems for 2023 Polestar Polestar 2
Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records
Driver Assistance & Safety Tech
NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:
- Campaign #25V280000 BACK OVER PREVENTION:SOFTWARE
- Campaign #25V615000 BACK OVER PREVENTION:SOFTWARE
Visibility, Wipers & Glass
Electrical System
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #24V477000 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Fuel & Propulsion System
Body & Structure
Recent NHTSA Owner Reports for 2023 Polestar Polestar 2
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"The contact owns a 2023 Polestar Polestar 2. The contact received notification for NHTSA Campaign Number: 25V615000 (Back Over Prevention). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall remedy could not be completed because..."
"Over the last 1.5 months, the liftgate system on the vehicle has failed to fully close and latch. The vehicle shows the liftgate as unsecured and the liftgate has play despite being partially latched. Investigation of the vehicle shows that the tailgate damper drive unit wiring harness is designed..."
"Polestar 2 software version 4.2.13. While reversing out of a parking spot the rear camera briefly turned on, but after a second, the infotainment system crashed, with the screen shutting off. The infotainment system automatically rebooted after ~1min of driving. This system crash also temporarily..."
"The backup camera consistently fails and displays a "Backup Camera is Temporarily Unavailable" message. Polestar is only issuing a software fix for this on model year 2026 Polestar 2s and a solution has not been offered for over 8 months now."
"the rear camera on this car has been having issues for well over a year. The dealership says they are well aware of the issues and that it's common but there is nothing they can do about it and that I just need to wait for an update to eventually come. They do not know when the update is coming...."
Complaint History for Polestar Polestar 2
Reported defect complaint volume across sibling model years (2022–2025)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2022 Polestar Polestar 2 | 304 | 1 | 4 | View 2022 Problems → |
| 2023 Polestar Polestar 2 Current Page | 114 | 1 | 4 | Current |
| 2024 Polestar Polestar 2 | 23 | 1 | 5 | View 2024 Problems → |
| 2025 Polestar Polestar 2 | 1 | 0 | 2 | View 2025 Problems → |
Detailed NHTSA Component Breakdown for 2023 Polestar Polestar 2
Complete distribution of consumer defect reports across all 22 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Reported Injury Entries | Reported Fatality Entries |
|---|---|---|---|---|---|
| Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION | 81 | 0 | 0 | 0 | 0 |
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 9 | 0 | 0 | 0 | 0 |
| VISIBILITY/WIPER,BACK OVER PREVENTION | 3 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VISIBILITY/WIPER | 2 | 0 | 0 | 0 | 0 |
| Structure & Body NHTSA category: STRUCTURE | 2 | 0 | 0 | 0 | 0 |
| Air Bags NHTSA category: AIR BAGS | 1 | 0 | 0 | 0 | 0 |
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,ENGINE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| EXTERIOR LIGHTING,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning NHTSA category: LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| LANE DEPARTURE,FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| SEAT BELTS,SEATS,BACK OVER PREVENTION | 1 | 0 | 0 | 2 | 0 |
| STEERING,SUSPENSION | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,VISIBILITY/WIPER | 1 | 0 | 0 | 0 | 0 |
| VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM | 1 | 1 | 0 | 0 | 0 |
| Visibility & Wipers NHTSA category: VISIBILITY/WIPER | 1 | 0 | 0 | 0 | 0 |
Official NHTSA Defect Investigations (1)
Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)
Loss of rear-view camera image
On July 9, 2025, the Office of Defects Investigation (ODI) opened Recall Query (RQ) 25004 to investigate and review the effectiveness of the remedy for Recall 25V-280.Polestar initiated Recall 25V-280 to address shortcomings in the remedy for Recall 24V-477, which intended to address rear camera outage conditions. Consumer complaint traffic reporting rear-view camera outages after receiving the remedy for 25V-280prompted the RQ opening. On July 7...
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.