The 2020 Ram 2500 is associated with 163 official NHTSA owner defect complaints and 10 safety recall campaigns in the federal safety database. The most frequently reported component area is FUEL SYSTEM, DIESEL, accounting for 25 reports (15% of total complaints).
Key Data Findings
- • NHTSA Owner Complaints: 163 reports
- • Safety Recall Campaigns: 10 campaigns
- • Top Reported Defect Area: FUEL SYSTEM, DIESEL (25 / 15%)
- • Safety Incident Signals: 5 crash / 4 fire / 4 injury reports
- • NHTSA Overall Safety Rating: 4 / 5 Stars
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
Official EPA fuel economy records are not currently published for the 2020 Ram 2500.
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.
| Tested Drivetrain / Cab Variant | Overall Rating | Frontal Crash | Side Crash | Rollover Rating | Rollover Risk |
| Regular PU/RC 4WD | Not Rated | Not Rated | Not Rated | | 29.2% |
| Crew PU/CC 2WD | | | | | 19.8% |
| Regular PU/RC 2WD | Not Rated | Not Rated | Not Rated | | 19.8% |
| Mega PU/EC 4WD | Not Rated | Not Rated | Not Rated | | 29.2% |
| Crew PU/CC 4WD | | | | | 29.2% |
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Optional and Lane Departure Warning (LDW) is documented as No in official NHTSA records for tested 2020 Ram 2500 models.
View complete 2020 Ram 2500 crash test & safety breakdown →
Top Reported Problem Categories
Ranked by total consumer complaint submissions recorded by NHTSA
Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.
View all 2020 Ram 2500 problems & component breakdown (52 categories) →
Affected Component: AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Free Manufacturer Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Affected Component: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Free Manufacturer Remedy: Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Affected Component: POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Summary: FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Free Manufacturer Remedy: Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
View all 2020 Ram 2500 recalls & campaign history (10 campaigns) →