The 2016 Ram ProMaster is associated with 70 official NHTSA owner defect complaints and 15 safety recall campaigns in the federal safety database. The most frequently reported component area is Engine, accounting for 12 reports (17% of total complaints). EPA testing covers 1 certified vehicle configuration spanning 2.4l 4-cyl powertrain configurations. Gasoline and hybrid variants deliver 24 MPG combined. Detailed NHTSA crash-test ratings are not available in the current AutoUtility dataset for this model year.
Key Data Findings
- • NHTSA Owner Complaints: 70 reports
- • Safety Recall Campaigns: 15 campaigns
- • Top Reported Defect Area: Engine (12 / 17%)
- • Safety Incident Signals: 1 crash / 0 fire / 0 injury reports
- • NHTSA Overall Safety Rating: Not rated by NHTSA
- • EPA Efficiency: 24 MPG (1 variant)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
| Variant | Engine | Drivetrain | Transmission | City | Highway | Combined | EV Range | Est. Annual Fuel Cost |
| Promaster City | 2.4L 4-Cyl | Front-Wheel Drive | Automatic 9-spd | 21 MPG | 28 MPG | 24 MPG | — | $2,550 / yr |
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.
| Tested Drivetrain / Cab Variant | Overall Rating | Frontal Crash | Side Crash | Rollover Rating | Rollover Risk |
| VAN 2WD | Not Rated | Not Rated | Not Rated | Not Rated | — |
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as No and Lane Departure Warning (LDW) is documented as No in official NHTSA records for tested 2016 Ram ProMaster models.
View complete 2016 Ram ProMaster crash test & safety breakdown →
Top Reported Problem Categories
Ranked by total consumer complaint submissions recorded by NHTSA
Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.
View all 2016 Ram ProMaster problems & component breakdown (35 categories) →
Affected Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Defect Summary: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Free Manufacturer Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Affected Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Defect Summary: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Free Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Affected Component: EQUIPMENT:APPLIANCE:AIR CONDITIONER
Defect Summary: Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Free Manufacturer Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
View all 2016 Ram ProMaster recalls & campaign history (15 campaigns) →