The 2018 Ram ProMaster is associated with 37 official NHTSA owner defect complaints and 10 safety recall campaigns in the federal safety database. The most frequently reported component area is Powertrain, accounting for 5 reports (14% of total complaints). EPA testing covers 1 certified vehicle configuration spanning 2.4l 4-cyl powertrain configurations. Gasoline and hybrid variants deliver 24 MPG combined. Detailed NHTSA crash-test ratings are not available in the current AutoUtility dataset for this model year.
Key Data Findings
- • NHTSA Owner Complaints: 37 reports
- • Safety Recall Campaigns: 10 campaigns
- • Top Reported Defect Area: Powertrain (5 / 14%)
- • Safety Incident Signals: 4 crash / 0 fire / 0 injury reports
- • NHTSA Overall Safety Rating: Not rated by NHTSA
- • EPA Efficiency: 24 MPG (1 variant)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
| Variant | Engine | Drivetrain | Transmission | City | Highway | Combined | EV Range | Est. Annual Fuel Cost |
| Promaster City | 2.4L 4-Cyl | Front-Wheel Drive | Automatic 9-spd | 21 MPG | 28 MPG | 24 MPG | — | $2,550 / yr |
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.
NHTSA 5-Star NCAP laboratory crash evaluations are not currently on file for the 2018 Ram ProMaster.
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Not Specified and Lane Departure Warning (LDW) is documented as Not Specified in official NHTSA records for tested 2018 Ram ProMaster models.
View complete 2018 Ram ProMaster crash test & safety breakdown →
Top Reported Problem Categories
Ranked by total consumer complaint submissions recorded by NHTSA
Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.
View all 2018 Ram ProMaster problems & component breakdown (19 categories) →
Affected Component: ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Free Manufacturer Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Affected Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Defect Summary: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Free Manufacturer Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Affected Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Defect Summary: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Free Manufacturer Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
View all 2018 Ram ProMaster recalls & campaign history (10 campaigns) →