AutoUtility currently tracks 9 official NHTSA owner defect complaints for the 2017 smart fortwo. Electrical System issues are the most frequently reported category, appearing in 4 complaints (44.4% of submitted records). Zero crashes, fires, injury reports, or fatality reports are cited across these complaint records.

Key Problem Findings
  • Total NHTSA Complaints: 9 reports
  • #1 Reported Problem Area: Electrical System (4 reports • 44.4% of submitted complaints)
  • Secondary Problem Areas: Powertrain & Transmission (2), Steering System (2)
  • Crash-Citing Complaints: 0 filings
  • Fire-Citing Complaints: 0 filings
  • Complaints Reporting Injuries / Fatalities: 0 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
9
Submitted to NHTSA ODI
Crash-Citing Complaints
0
Filings citing a collision
Fire-Citing Complaints
0
Filings citing smoke or fire
Complaints Reporting Injuries
0
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2017 smart fortwo

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 44.4% of complaints

Electrical System

4 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#2 Problem Area 22.2% of complaints

Powertrain & Transmission

2 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#3 Problem Area 22.2% of complaints

Steering System

2 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
#4 Problem Area 22.2% of complaints

Air Bags & Restraints

2 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#5 Problem Area 11.1% of complaints

Engine & Cooling

1 owner complaint submitted to NHTSA ODI
✓ 0 crashes or fires cited
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Recent NHTSA Owner Reports for 2017 smart fortwo

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Powertrain & Transmission NHTSA ODI ID: #11730040
Filed: 04/08/2026

"The Power Electronics Control Unit (ECM), Part No. A453-900-72-11, and the DC-to-DC converter have both failed, rendering this all-electric vehicle completely inoperable. There is no backup propulsion system. The DC-to-DC converter powers safety-critical systems including lighting, turn signals,..."

Incident Date: 11/20/2025 • Raw NHTSA Component: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Steering System NHTSA ODI ID: #11661091
Filed: 05/15/2025

"What component or system failed or malfunctioned, and is it available for inspection upon request? Driver Side front wheel / maybe steering rack / etc. makes loud grinding / rubbing sound when making turn only when the weather's hot and humid and when the car has been running for about 20 min How..."

Incident Date: 07/04/2019 • Raw NHTSA Component: STEERING,SUSPENSION,WHEELS
Electrical System NHTSA ODI ID: #11535062
Filed: 07/28/2023

"The car won't charge over 20% due probably a faulty manufacturer part of N83 high voltage control box. This could cause very serious electrical/battery issues if the high voltage box is faulty."

Incident Date: 06/28/2023 • Raw NHTSA Component: ELECTRICAL SYSTEM
Air Bags & Restraints NHTSA ODI ID: #11190596
Filed: 03/21/2019

"SEAT BELTS DO NOT RETRACT. THERE WERE COUPLE OF TIMES WHILE IN TRANSIT ON CITY ROAD, I HAD TO APPLY BRAKE SUDDENLY AND SEAT BELT FAIL TO ENGAGE TO HOLD THE PASSENGER BACK . ALL THE TIME , BOTH SEAT BELTS DO NOT RETRACT TO THEIR HOME POSITION WHEN NOT IN USE AND CAR IS STOPPED AND PARKED, THIS..."

Incident Date: 09/01/2018 • Raw NHTSA Component: SEAT BELTS
Electrical System NHTSA ODI ID: #11127959
Filed: 09/06/2018

"TL* THE CONTACT OWNS A 2017 SMART FOR TWO. WHILE THE VEHICLE WAS IN REVERSE, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE REAR EXTERIOR LIGHTING AND REAR WIPER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GARAGE ISLA VERDE LLC (LOCATED AT AVE, BALDORIOTY..."

Incident Date: 06/21/2018 • Raw NHTSA Component: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for smart fortwo

Reported defect complaint volume across sibling model years (2015–2019)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 smart fortwo 0 0 0 View 2015 Problems →
2016 smart fortwo 0 0 1 View 2016 Problems →
2017 smart fortwo Current Page 9 0 1 Current
2018 smart fortwo 0 0 0 View 2018 Problems →
2019 smart fortwo 1 0 1 View 2019 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2017 smart fortwo

Complete distribution of consumer defect reports across all 7 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Electrical System NHTSA category: ELECTRICAL SYSTEM 2 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 2 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER 1 0 0 0 0
Powertrain NHTSA category: POWER TRAIN 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 1 0 0 0 0
Steering NHTSA category: STEERING 1 0 0 0 0
STEERING,SUSPENSION,WHEELS 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (9). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.

Official NHTSA Defect Investigations (1)

1 CLOSED

Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)

Official Federal Inquiries: NHTSA opens a defect investigation when safety screening or consumer defect trends indicate a potential unreasonable safety risk. An open investigation is a formal inquiry and does not by itself confirm a defect or result in a mandatory recall.
CLOSED Defect Petition (DP) ODI Action #DP22005
Opened: 2023-01-27 • Closed: 2023-08-07

Pedestrian alert sounds

Affected Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight ra...

✓ Resulted in Safety Recall Campaign: 22V063000 Official NHTSA File →
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.