AutoUtility currently tracks 8 official NHTSA owner defect complaints for the 2020 Volvo S60. Brakes & Traction Control issues are the most frequently reported category, appearing in 3 complaints (37.5% of submitted records). Among these NHTSA complaint records, 1 filing cites a crash.

Key Problem Findings
  • Total NHTSA Complaints: 8 reports
  • #1 Reported Problem Area: Brakes & Traction Control (3 reports • 37.5% of submitted complaints)
  • Secondary Problem Areas: Driver Assistance & Safety Tech (2), Steering System (2)
  • Crash-Citing Complaints: 1 filings
  • Fire-Citing Complaints: 0 filings
  • Complaints Reporting Injuries / Fatalities: 0 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
8
Submitted to NHTSA ODI
Crash-Citing Complaints
1
Filings citing a collision
Fire-Citing Complaints
0
Filings citing smoke or fire
Complaints Reporting Injuries
0
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2020 Volvo S60

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 37.5% of complaints

Brakes & Traction Control

3 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#2 Problem Area 25% of complaints

Driver Assistance & Safety Tech

2 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 1 crash report
#3 Problem Area 25% of complaints

Steering System

2 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#4 Problem Area 25% of complaints

Suspension

2 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#5 Problem Area 25% of complaints

Wheels & Tires

2 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Recent NHTSA Owner Reports for 2020 Volvo S60

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Driver Assistance & Safety Tech NHTSA ODI ID: #11633726
Crash Cited Filed: 01/02/2025

"The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A police report was..."

Incident Date: 12/28/2021 • Raw NHTSA Component: VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE
Steering System NHTSA ODI ID: #11470504
Filed: 06/22/2022

"It is unknown what caused this issue but ever since I bought my vehicle on April 5, 2021, I have been experiencing vibration issues when driving between 65-75 MPH. I have had my vehicle inspected at multiple Volvo Service Centers across Texas and no one can seem to figure out what is causing the..."

Incident Date: 04/05/2021 • Raw NHTSA Component: STEERING,SUSPENSION,POWER TRAIN
Steering System NHTSA ODI ID: #11443977
Filed: 12/16/2021

"Ongoing Problem as mentioned in Volvo's Technical Journal "Speed Dependent Vibrations at Highway Speeds" Ref No: TJ 20803.20.0 . At any speed of 75 mph and above the front continuously vibrates. The tires have been replaced two times in less than 2 weeks and road forced balanced by the dealership..."

Incident Date: 04/01/2021 • Raw NHTSA Component: STEERING,SUSPENSION,WHEELS
Electrical System NHTSA ODI ID: #11421793
Filed: 06/22/2021

"I turned the car on and got an error message that said the turn indicator system failed. After trying to clear the message from the dash using the button on the steering wheel, I discovered that nothing on the steering wheel was working, including the windshield wipers or any buttons on the..."

Incident Date: 06/20/2021 • Raw NHTSA Component: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Brakes & Traction Control NHTSA ODI ID: #11416437
Filed: 05/13/2021

"2020 VOLVO S60 T-6 R WENT IN FOR SERVICE AT VOLVO DEALER, 5/12/21, MILEAGE 24,018. TECHNICIAN NOTED REAR BRAKES LESS THAN 2MM & ROTORS GROOVED, NEEDS TO BE REPLACED. I WAS TOLD THIS IS NOT UNDER WARRANTY, IT'S NORMAL WEAR. THIS VEHICLE HAD SERVICE AT THE SAME DEALER ON 12/8/20, MILEAGE 16,952 THE..."

Incident Date: 05/12/2021 • Raw NHTSA Component: SERVICE BRAKES
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Volvo S60

Reported defect complaint volume across sibling model years (2015–2025)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Volvo S60 57 3 2 View 2015 Problems →
2016 Volvo S60 26 1 4 View 2016 Problems →
2017 Volvo S60 15 1 5 View 2017 Problems →
2018 Volvo S60 4 0 1 View 2018 Problems →
2019 Volvo S60 23 0 4 View 2019 Problems →
2020 Volvo S60 Current Page 8 1 4 Current
2021 Volvo S60 8 0 3 View 2021 Problems →
2022 Volvo S60 15 0 4 View 2022 Problems →
2023 Volvo S60 3 0 6 View 2023 Problems →
2024 Volvo S60 18 3 3 View 2024 Problems →
2025 Volvo S60 0 0 2 View 2025 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2020 Volvo S60

Complete distribution of consumer defect reports across all 7 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Service Brakes NHTSA category: SERVICE BRAKES 2 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
STEERING,SUSPENSION,POWER TRAIN 1 0 0 0 0
STEERING,SUSPENSION,WHEELS 1 0 0 0 0
Tires NHTSA category: TIRES 1 0 0 0 0
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 1 1 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (8). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.

Official NHTSA Defect Investigations (1)

1 CLOSED

Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)

Official Federal Inquiries: NHTSA opens a defect investigation when safety screening or consumer defect trends indicate a potential unreasonable safety risk. An open investigation is a formal inquiry and does not by itself confirm a defect or result in a mandatory recall.
CLOSED Defect Petition (DP) ODI Action #DP22005
Opened: 2023-01-27 • Closed: 2023-08-07

Pedestrian alert sounds

Affected Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight ra...

✓ Resulted in Safety Recall Campaign: 22V063000 Official NHTSA File →
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.