Vehicle Subsystem 1 campaign
Electrical System
NHTSA records also contain 1 consumer complaint filing involving this same system.
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Domain Mapping Methodology: A single NHTSA recall campaign may involve more than one vehicle subsystem (such as electrical wiring affecting fuel delivery), so domain totals can exceed the total number of unique recall campaigns. Complaint and recall counts are grouped by broad vehicle system; component co-occurrence does not establish that an individual owner complaint is related to a specific recall campaign.
NHTSA Campaign #18V800000 Electrical System
Affected Component: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Report Date: November 13, 2018
Safety Defect Summary: Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Safety Risk / Consequence: If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Authorized Remedy Instructions: Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Manufacturer & NHTSA Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source Data Notice: Campaign summaries, safety consequences, and remedy descriptions are direct text extracts published by the National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation.
Historical Reporting Note: Recall campaign counts are shown by model year and should not be interpreted as a vehicle reliability score. Campaigns may cover multiple model years, and newer model years naturally have had less calendar exposure time for new safety campaigns to be issued.
Safety recall campaigns on this page are associated with this make, model, and model year in NHTSA federal records. A campaign may apply only to certain vehicles based on production date, equipment, manufacturing details, or other campaign-specific criteria.
AutoUtility cannot determine whether a particular VIN is affected or whether a recall remedy has already been completed.
For vehicle-specific recall status, check the 17-digit VIN using NHTSA's official recall lookup or contact an authorized dealer. Campaign-specific remedy information shown above is reproduced from official NHTSA recall records.
Official NHTSA Safety Resources:
NHTSA Vehicle Safety Hotline: 1-888-327-4236 (TTY: 711)