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Total NHTSA Complaints
24
Owner filings recorded
#1 Reported Problem
Electrical System
10 reports (41.7%)
Crash Incident Reports
1
Filings citing a crash
Fire & Injury Reports
1
1 fire • 0 injury filings
Defect Investigation Analysis

Executive Problem Findings

AutoUtility currently tracks 24 official NHTSA owner defect complaints for the 2017 Cadillac XTS. Electrical System issues are the most frequently reported category, appearing in 10 complaints (41.7% of submitted records). Among these NHTSA complaint records, 1 filing cites a crash, 1 cites a fire.

Methodology Notice: Consumer complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Filings are not normalized for sales volume or vehicle mileage and do not constitute an audited component failure rate.
Incident & Severity Profile
  • • Total Owner Reports: 24 complaints submitted under federal penalty.
  • • Primary Subsystem: Electrical System accounts for 41.7% of submissions (10 reports).
  • • Secondary Systems: Suspension (3), Powertrain & Transmission (2).
  • • Crash Incidents: 1 filings cite an impact or collision.
  • • Thermal Incidents: 1 filings cite smoke or fire.
  • • Reported Casualties: 0 injury filings • 0 fatality filings.
Category Distribution

Reported Defect Categories for 2017 Cadillac XTS

Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records

Electrical System
10
41.7%
Suspension
3
12.5%
Powertrain & Transmission
2
8.3%
Driver Assistance & Safety Tech
2
8.3%
Brakes & Traction Control
2
8.3%
#1 41.7% SHARE

Electrical System

10 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
#2 12.5% SHARE

Suspension

3 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
#3 8.3% SHARE

Powertrain & Transmission

2 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
#4 8.3% SHARE

Driver Assistance & Safety Tech

2 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
Federal Oversight

Official NHTSA Defect Investigations (1)

Formal engineering analyses and preliminary evaluations opened by the NHTSA Office of Defects Investigation

ODI Action #EA21002 OPEN Engineering Analysis (EA)
Opened: 2021-09-17 • Active
Subject / Subsystem
Desiccated Air Bag Inflator Rupture
Affected Component
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Recall Linkage
No direct recall linkage
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Consumer Filings

Recent NHTSA Owner Reports for 2017 Cadillac XTS

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Powertrain & Transmission ODI #11654116
Filed: 04/11/2025
Defect Report

"In 2019, GM released service bulletin 18-NA-358 that confirms the company's knowledge of of defective parts in transmissions. I have a 2017 Cadillac XTS experiencing these symptoms and GM should be responsible for parts failing due to metal shavings. This needs to be a recall. The transmissions are..."

Driver Assistance & Safety Tech ODI #11636228
Filed: 01/16/2025
Defect Report

"The contact owns a 2017 Cadillac XTS. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the accelerator pedal became stuck, and the vehicle accelerated excessively. The..."

Brakes & Traction Control ODI #11537429
Filed: 08/09/2023
Defect Report

"Numerous problems for a year have been: engine dies while driving, car totally dead with new battery, display partially black randomly or totally black along with radio display black, park assist is turned off. Headlights turn off and on by themselves; The latest is driving up a hill @ 25 mph, the..."

Suspension ODI #11521451
Filed: 05/10/2023
Defect Report

"Rear suspension not holding air. Rear suspension went flat while driving in highway. Had to pull over due to sudden rough ride"

Electrical System ODI #11519534
Filed: 04/28/2023
Defect Report

"THE MAJOR COMPONENT OF THIS CAR IS THE CUE SCREEN. THE CUE SCREEN IS CONNECTED TO THE ABILITY TO DEFROST AND COOLING/HEATING SYSTEM IN THE VEHICLE. CURRENTLY, THE CUE SCREEN IS FROZEN AND THE OPERATIONS OF VARIES SYSTEMS ARE AT A HALT. THIS IS A SAFETY ISSUES. CURRENTLY DUE TO LEATHER SEATS UNABLE..."

Multi-Year Trend

Complaint History for Cadillac XTS

Reported defect complaint volume across sibling model years (2015–2019)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Cadillac XTS 14 0 3 View 2015 Problems →
2016 Cadillac XTS 22 1 0 View 2016 Problems →
2017 Cadillac XTS Current Page 24 1 0 Current
2018 Cadillac XTS 0 0 1 View 2018 Problems →
2019 Cadillac XTS 5 1 2 View 2019 Problems →
Exhaustive System Audit

Detailed NHTSA Component Breakdown for 2017 Cadillac XTS

Complete distribution of consumer defect reports across all 14 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Injury Entries Fatality Entries
Electrical System NHTSA category: ELECTRICAL SYSTEM 4 0 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 4 0 1 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 3 0 0 0 0
Suspension NHTSA category: SUSPENSION 3 0 0 0 0
ELECTRICAL SYSTEM,BACK OVER PREVENTION 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 1 0 0 0 0
ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
Powertrain NHTSA category: POWER TRAIN 1 0 0 0 0
POWER TRAIN,FUEL/PROPULSION SYSTEM 1 0 0 0 0
Steering NHTSA category: STEERING 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 1 1 0 0 0
UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 1 0 0 0 0
Search Intelligence

Quick Answers: Common Problems & Reliability Questions for the 2017 Cadillac XTS

Direct, deterministic answers synthesized from verified United States government databases for the 2017 Cadillac XTS

What are the most common reported problems with the 2017 Cadillac XTS?

In official NHTSA consumer records, the most frequently cited issue area for the 2017 Cadillac XTS is Electrical System, appearing in 10 records (41.7% of submitted filings).

Secondary reported categories include Suspension (3) and Powertrain & Transmission (2).

Source: NHTSA Office of Defects Investigation (ODI)

Is the 2017 Cadillac XTS a reliable vehicle?

AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 24 consumer defect complaints and 0 safety recall campaigns for the 2017 Cadillac XTS.

Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.

Source: NHTSA ODI & Safety Recalls Databases

Are there crash, fire, or injury reports associated with the 2017 Cadillac XTS?

Among consumer complaint records on file with NHTSA for the 2017 Cadillac XTS, 1 filing cites a crash, 1 cite smoke or fire, and 0 report one or more injuries.

Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.

Source: NHTSA Office of Defects Investigation Consumer Logs

Has NHTSA formally investigated defects on the 2017 Cadillac XTS?

NHTSA ODI records list 1 formal defect investigation involving the 2017 Cadillac XTS (1 currently open).

Federal defect investigations are formal engineering evaluations opened when safety defect trends emerge, and do not by themselves establish a confirmed defect or mandatory recall.

Source: NHTSA Office of Defects Investigation Registry
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.