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Executive Vehicle Verdict

The 2020 Chevrolet Impala has 15 official NHTSA owner defect complaints and zero open safety recall campaigns recorded in the federal database.

The most frequently reported component area is Other / Uncategorized, accounting for 3 reports (20% of total complaints). EPA testing covers 2 certified vehicle configurations spanning 3.6l 6-cyl powertrain configurations. Gasoline and hybrid variants deliver 22 MPG combined.

Official Federal Record Profile
  • • NHTSA Owner Complaints: 15 consumer reports filed
  • • Safety Recall Campaigns: 0 official campaigns
  • • Primary Defect Domain: Other / Uncategorized (3 / 20%)
  • • Field Incident Signals: 3 crash / 0 fire / 1 injury reports
  • • NCAP Crash Safety: 5 / 5 Stars Overall Laboratory Score
  • • EPA Certified Range: 22–22 MPG across 2 powertrain trims
Directly compiled from official NHTSA Office of Defects Investigation (ODI), NHTSA NCAP, and EPA FuelEconomy.gov databases.

What is the fuel economy and range of the 2020 Chevrolet Impala?

Official EPA laboratory test ratings, electric driving range, and annual energy cost estimates by certified vehicle variant

Variant Engine Drivetrain Transmission City Highway Combined EV Range Est. Annual Fuel Cost
Impala 3.6L 6-Cyl Front-Wheel Drive Automatic (S6) 19 MPG 28 MPG 22 MPG — $2,800 / yr
Impala 3.6L 6-Cyl Front-Wheel Drive Automatic (S6) 18 MPG 28 MPG 22 MPG — $2,800 / yr
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.

What are the crash test safety ratings for the 2020 Chevrolet Impala?

Official 5-Star Safety Ratings evaluated by the National Highway Traffic Safety Administration

Tested Drivetrain / Cab Variant Overall Rating Frontal Crash Side Crash Rollover Rating Rollover Risk
4 DR FWD 12.1%
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Optional and Lane Departure Warning (LDW) is documented as Optional in official NHTSA records for tested 2020 Chevrolet Impala models.
View complete 2020 Chevrolet Impala crash test & safety breakdown →

What defect complaints are reported for the 2020 Chevrolet Impala?

Summary of 15 verified consumer defect submissions filed with the NHTSA Office of Defects Investigation (ODI)

Total Complaints
15
Crash Reports
3
Fire Reports
0
Complaints w/ Injury
1
Total Injuries
1

Top Reported Problem Categories

Ranked by total consumer complaint submissions recorded by NHTSA

Air Bags 2 complaints (2 crashes)
Steering 2 complaints
ELECTRICAL SYSTEM,SEAT BELTS,LANE DEPARTURE 1 complaint
ELECTRICAL SYSTEM,STRUCTURE,SEATS 1 complaint
EXTERIOR LIGHTING 1 complaint

Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.

View all 2020 Chevrolet Impala problems & component breakdown (11 categories) →

Are there open safety recalls on the 2020 Chevrolet Impala?

Manufacturer safety recall campaigns monitored and recorded by NHTSA

No open safety recall campaigns are currently on file with NHTSA for the 2020 Chevrolet Impala.

View all 2020 Chevrolet Impala recalls & campaign history (0 campaigns) →
Search Intelligence

Quick Answers: Key Questions Drivers Ask About the 2020 Chevrolet Impala

Direct, deterministic answers synthesized from verified United States government databases for the 2020 Chevrolet Impala

How many safety recalls does the 2020 Chevrolet Impala have?

AutoUtility's current federal dataset records zero official NHTSA safety recall campaigns for the 2020 Chevrolet Impala.

Recall records can change as manufacturers and NHTSA publish or update campaign notices.

Source: NHTSA Safety Recalls Database (49 U.S.C. 30118)

What are the most common problems reported for the 2020 Chevrolet Impala?

NHTSA records list 15 consumer defect complaints for the 2020 Chevrolet Impala. The most frequently referenced vehicle system is Other / Uncategorized, appearing in 3 filings (20% of submissions).

Consumer complaints represent unverified owner submissions filed under federal reporting guidelines and describe reported component behavior rather than audited failure rates.

Source: NHTSA Office of Defects Investigation (ODI)

What is the NHTSA safety rating for the 2020 Chevrolet Impala?

Under the NHTSA New Car Assessment Program (NCAP), the 2020 Chevrolet Impala earned an Overall Safety Rating of 5 out of 5 stars across 1 tested configuration(s).

Laboratory evaluations include a 35 mph frontal barrier crash, side barrier and pole impact tests, and static rollover resistance assessments.

Source: NHTSA New Car Assessment Program (NCAP)

What fuel economy (MPG) does the 2020 Chevrolet Impala get?

Official EPA laboratory estimates for the 2020 Chevrolet Impala range from 22 MPG combined (55% city / 45% highway weighted) depending on engine, transmission, and drivetrain configuration.

Using AutoUtility's standardized operating cost model (15,000 miles/year, $3.50/gal gas, $0.16/kWh electricity), annual energy expenditures range across certified configurations based on official EPA laboratory test baselines.

Source: EPA FuelEconomy.gov Certified Database
Official US Government Data Provenance

The specifications, safety ratings, defect reports, and recall campaigns published on this page are retrieved directly from official United States Government agency databases:

  • NHTSA Office of Defects Investigation (ODI): Consumer complaints and defect reports.
  • NHTSA New Car Assessment Program (NCAP): Frontal, side, and rollover 5-Star crash safety test ratings.
  • U.S. EPA / FuelEconomy.gov: Standardized multi-cycle dynamometer fuel economy, MPGe, and electric driving range ratings.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.