The 2017 Chrysler Pacifica is associated with 1502 official NHTSA owner defect complaints and 16 safety recall campaigns in the federal safety database. The most frequently reported component area is Engine, accounting for 215 reports (14% of total complaints). EPA testing covers 3 certified vehicle configurations spanning 3.6L 6-Cyl plug-in hybrid and 3.6l 6-cyl configurations. Gasoline and hybrid variants deliver 22 MPG combined. Plug-in hybrid variants are rated up to 84 MPGe (32 MPG on gasoline) with up to 33 miles of electric driving range.

Key Data Findings
  • NHTSA Owner Complaints: 1502 reports
  • Safety Recall Campaigns: 16 campaigns
  • Top Reported Defect Area: Engine (215 / 14%)
  • Safety Incident Signals: 46 crash / 10 fire / 22 injury reports
  • NHTSA Overall Safety Rating: 5 / 5 Stars
  • EPA Efficiency: 22 MPG (3 variants • PHEV up to 84 MPGe)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
Fuel Economy
22MPG
3 EPA certified variants (3.6L 6-Cyl plug-in hybrid and 3.6l 6-cyl configurations)
Reported Complaints
1502
1502 submitted owner reports
Safety Recalls
16
16 official NHTSA recalls
NCAP Safety Rating
5 / 5 Stars Overall

What is the fuel economy and range of the 2017 Chrysler Pacifica?

Official EPA laboratory test ratings, electric driving range, and annual energy cost estimates by certified vehicle variant

Variant Engine Drivetrain Transmission City Highway Combined EV Range Est. Annual Fuel Cost
Pacifica Hybrid Plug-in Hybrid 3.6L 6-Cyl Front-Wheel Drive Automatic (variable gear ratios) 89 MPGe (32 MPG) 78 MPGe (33 MPG) 84 MPGe (32 MPG) 33 mi EV (570 mi total) $1,900 / yr
Pacifica 3.6L 6-Cyl Front-Wheel Drive Automatic 9-spd 18 MPG 28 MPG 22 MPG $2,800 / yr
Pacifica 3.6L 6-Cyl Front-Wheel Drive Automatic 9-spd 19 MPG 28 MPG 22 MPG $2,800 / yr
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.
Electric Range & Charging: The 2017 Chrysler Pacifica provides an official EPA-rated driving range of up to 33 miles on a single battery charge.

What are the crash test safety ratings for the 2017 Chrysler Pacifica?

Official 5-Star Safety Ratings evaluated by the National Highway Traffic Safety Administration

Tested Drivetrain / Cab Variant Overall Rating Frontal Crash Side Crash Rollover Rating Rollover Risk
VAN FWD 11.600000000000001%
PHEV VAN FWD
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Optional and Lane Departure Warning (LDW) is documented as Optional in official NHTSA records for tested 2017 Chrysler Pacifica models.
View complete 2017 Chrysler Pacifica crash test & safety breakdown →

What defect complaints are reported for the 2017 Chrysler Pacifica?

Summary of 1502 verified consumer defect submissions filed with the NHTSA Office of Defects Investigation (ODI)

Total Complaints
1502
Crash Reports
46
Fire Reports
10
Complaints w/ Injury
22
Total Injuries
37

Top Reported Problem Categories

Ranked by total consumer complaint submissions recorded by NHTSA

Engine 215 complaints
Powertrain 207 complaints (1 crash)
Steering 155 complaints (3 crashes)
Electrical System 86 complaints
POWER TRAIN,ENGINE 59 complaints (2 crashes)

Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.

View all 2017 Chrysler Pacifica problems & component breakdown (193 categories) →

Are there open safety recalls on the 2017 Chrysler Pacifica?

Manufacturer safety recall campaigns monitored and recorded by NHTSA

NHTSA Campaign #22V077000 Active Recall
Affected Component: HYBRID PROPULSION SYSTEM

Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.

Free Manufacturer Remedy: Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.
NHTSA Campaign #25V876000 Active Recall
Affected Component: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Summary: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Free Manufacturer Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
NHTSA Campaign #23V010000 Active Recall
Affected Component: ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Free Manufacturer Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
View all 2017 Chrysler Pacifica recalls & campaign history (16 campaigns) →
Official US Government Data Provenance

The specifications, safety ratings, defect reports, and recall campaigns published on this page are retrieved directly from official United States Government agency databases:

  • NHTSA Office of Defects Investigation (ODI): Consumer complaints and defect reports.
  • NHTSA New Car Assessment Program (NCAP): Frontal, side, and rollover 5-Star crash safety test ratings.
  • U.S. EPA / FuelEconomy.gov: Standardized multi-cycle dynamometer fuel economy, MPGe, and electric driving range ratings.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.