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Executive Vehicle Verdict

The 2020 Dodge Durango is associated with 73 official NHTSA owner defect complaints and 2 safety recall campaigns in the federal safety database.

The most frequently reported component area is EXTERIOR LIGHTING, accounting for 17 reports (23% of total complaints). EPA testing covers 5 certified vehicle configurations spanning 3.6l 6-cyl, 5.7l 8-cyl, and 6.4l 8-cyl configurations. Gasoline and hybrid variants deliver 15 to 21 MPG combined.

Official Federal Record Profile
  • • NHTSA Owner Complaints: 73 consumer reports filed
  • • Safety Recall Campaigns: 2 official campaigns
  • • Primary Defect Domain: EXTERIOR LIGHTING (17 / 23%)
  • • Field Incident Signals: 5 crash / 3 fire / 7 injury reports
  • • NCAP Crash Safety: 4 / 5 Stars Overall Laboratory Score
  • • EPA Certified Range: 15–21 MPG across 5 powertrain trims
Directly compiled from official NHTSA Office of Defects Investigation (ODI), NHTSA NCAP, and EPA FuelEconomy.gov databases.

What is the fuel economy and range of the 2020 Dodge Durango?

Official EPA laboratory test ratings, electric driving range, and annual energy cost estimates by certified vehicle variant

Variant Engine Drivetrain Transmission City Highway Combined EV Range Est. Annual Fuel Cost
Durango RWD 3.6L 6-Cyl Rear-Wheel Drive Automatic 8-spd 19 MPG 26 MPG 21 MPG — $2,950 / yr
Durango AWD 3.6L 6-Cyl All-Wheel Drive Automatic 8-spd 18 MPG 25 MPG 21 MPG — $2,950 / yr
Durango RWD 5.7L 8-Cyl Rear-Wheel Drive Automatic 8-spd 14 MPG 22 MPG 17 MPG — $4,150 / yr
Durango AWD 5.7L 8-Cyl All-Wheel Drive Automatic 8-spd 14 MPG 22 MPG 17 MPG — $4,150 / yr
Durango SRT AWD 6.4L 8-Cyl All-Wheel Drive Automatic 8-spd 13 MPG 19 MPG 15 MPG — $5,050 / yr
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.

What are the crash test safety ratings for the 2020 Dodge Durango?

Official 5-Star Safety Ratings evaluated by the National Highway Traffic Safety Administration

Tested Drivetrain / Cab Variant Overall Rating Frontal Crash Side Crash Rollover Rating Rollover Risk
SUV 4WD 21.2%
SUV RWD 19.8%
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Optional and Lane Departure Warning (LDW) is documented as No in official NHTSA records for tested 2020 Dodge Durango models.
View complete 2020 Dodge Durango crash test & safety breakdown →

What defect complaints are reported for the 2020 Dodge Durango?

Summary of 73 verified consumer defect submissions filed with the NHTSA Office of Defects Investigation (ODI)

Total Complaints
73
Crash Reports
5
Fire Reports
3
Complaints w/ Injury
7
Total Injuries
9

Top Reported Problem Categories

Ranked by total consumer complaint submissions recorded by NHTSA

EXTERIOR LIGHTING 17 complaints
Powertrain 9 complaints (3 crashes)
Engine 5 complaints
Air Bags 4 complaints (2 crashes)
Electrical System 3 complaints

Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.

View all 2020 Dodge Durango problems & component breakdown (30 categories) →

Are there open safety recalls on the 2020 Dodge Durango?

Manufacturer safety recall campaigns monitored and recorded by NHTSA

NHTSA Campaign #21V280000 Active Recall
Affected Component: AIR BAGS:CRITICAL FASTENERS

Defect Summary: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Free Manufacturer Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
NHTSA Campaign #20V191000 Active Recall
Affected Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Summary: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Free Manufacturer Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
View all 2020 Dodge Durango recalls & campaign history (2 campaigns) →
Search Intelligence

Quick Answers: Key Questions Drivers Ask About the 2020 Dodge Durango

Direct, deterministic answers synthesized from verified United States government databases for the 2020 Dodge Durango

How many safety recalls does the 2020 Dodge Durango have?

The 2020 Dodge Durango is associated with 2 official NHTSA safety recall campaigns in AutoUtility's current federal records.

If your individual vehicle is affected by an open safety recall, NHTSA advises owners to contact an authorized franchised dealership for the recall remedy at no charge. Because recall campaigns apply to specific production runs and equipment batches, vehicle owners should verify their 17-digit VIN at NHTSA.gov.

View all 2 recall campaigns & remedy details →
Source: NHTSA Safety Recalls Database (49 U.S.C. 30118)

What are the most common problems reported for the 2020 Dodge Durango?

NHTSA records list 73 consumer defect complaints for the 2020 Dodge Durango. The most frequently referenced vehicle system is EXTERIOR LIGHTING, appearing in 17 filings (23% of submissions).

Consumer complaints represent unverified owner submissions filed under federal reporting guidelines and describe reported component behavior rather than audited failure rates.

Explore full 2020 Dodge Durango defect complaint breakdown →
Source: NHTSA Office of Defects Investigation (ODI)

What is the NHTSA safety rating for the 2020 Dodge Durango?

Under the NHTSA New Car Assessment Program (NCAP), the 2020 Dodge Durango earned an Overall Safety Rating of 4 out of 5 stars across 2 tested configuration(s).

Laboratory evaluations include a 35 mph frontal barrier crash, side barrier and pole impact tests, and static rollover resistance assessments.

View detailed crash test laboratory breakdown →
Source: NHTSA New Car Assessment Program (NCAP)

What fuel economy (MPG) does the 2020 Dodge Durango get?

Official EPA laboratory estimates for the 2020 Dodge Durango range from 15 to 21 MPG combined (55% city / 45% highway weighted) depending on engine, transmission, and drivetrain configuration.

Using AutoUtility's standardized operating cost model (15,000 miles/year, $3.50/gal gas, $0.16/kWh electricity), annual energy expenditures range across certified configurations based on official EPA laboratory test baselines.

Compare MPG ratings across all certified trims →
Source: EPA FuelEconomy.gov Certified Database
Official US Government Data Provenance

The specifications, safety ratings, defect reports, and recall campaigns published on this page are retrieved directly from official United States Government agency databases:

  • NHTSA Office of Defects Investigation (ODI): Consumer complaints and defect reports.
  • NHTSA New Car Assessment Program (NCAP): Frontal, side, and rollover 5-Star crash safety test ratings.
  • U.S. EPA / FuelEconomy.gov: Standardized multi-cycle dynamometer fuel economy, MPGe, and electric driving range ratings.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.