AutoUtility currently tracks 848 official NHTSA owner defect complaints for the 2018 Jeep Grand Cherokee. Electrical System issues are the most frequently reported category, appearing in 338 complaints (39.9% of submitted records). Among these NHTSA complaint records, 42 filings cite a crash, 10 cite a fire, 31 report one or more injuries.

Key Problem Findings
  • Total NHTSA Complaints: 848 reports
  • #1 Reported Problem Area: Electrical System (338 reports • 39.9% of submitted complaints)
  • Secondary Problem Areas: Engine & Cooling (115), Powertrain & Transmission (73)
  • Crash-Citing Complaints: 42 filings
  • Fire-Citing Complaints: 10 filings
  • Complaints Reporting Injuries / Fatalities: 31 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
848
Submitted to NHTSA ODI
Crash-Citing Complaints
42
Filings citing a collision
Fire-Citing Complaints
10
Filings citing smoke or fire
Complaints Reporting Injuries
31
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2018 Jeep Grand Cherokee

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 39.9% of complaints

Electrical System

338 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 5 crash reports 🔥 6 fire reports 🩹 3 injury report entries
#2 Problem Area 13.6% of complaints

Engine & Cooling

115 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 3 crash reports 🔥 4 fire reports 🩹 1 injury report entry
#3 Problem Area 8.6% of complaints

Powertrain & Transmission

73 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 7 crash reports 🔥 1 fire report 🩹 2 injury report entries
#4 Problem Area 8% of complaints

Driver Assistance & Safety Tech

68 owner complaints submitted to NHTSA ODI
⚠️ 16 crash reports 🔥 1 fire report 🩹 7 injury report entries
#5 Problem Area 8% of complaints

Brakes & Traction Control

68 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:

  • Campaign #22V426000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
  • Campaign #24V838000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 12 crash reports 🩹 5 injury report entries
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Recent NHTSA Owner Reports for 2018 Jeep Grand Cherokee

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Powertrain & Transmission NHTSA ODI ID: #11759288
Filed: 08/24/2026

"The Jeep was giving me a warning sign. It said stop slowly. Your jeep will shut off so I replaced the two batteries. As my Mechanic told me I replaced the alternator. I also replaced the ground wires. Nothing is making my jeep start. We ran the codes on the jeep and it came back as a U0100 code..."

Incident Date: 08/18/2026 • Raw NHTSA Component: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Engine & Cooling NHTSA ODI ID: #11757611
Filed: 08/18/2026

"The contact owns a 2018 Jeep Grand Cherokee. The contact stated that since the vehicle was purchased, there was an abnormally strong coolant odor coming from the vehicle. The dealer was notified of the failure and informed the contact that the coolant reservoir was recently refilled, and the odor..."

Incident Date: 02/18/2025 • Raw NHTSA Component: ENGINE AND ENGINE COOLING
Fuel & Propulsion System NHTSA ODI ID: #11756569
Filed: 08/12/2026

"Vehicle Information: 2018 Jeep Grand Cherokee Overland 3.0L V6 EcoDiesel 4x4Component Affected: Fuel/Propulsion System (High-Pressure Fuel Pump) Safety Incident Narrative: The vehicle previously underwent a mandatory manufacturer safety recall replacement for the Bosch CP4 High-Pressure Fuel Pump..."

Incident Date: 06/17/2026 • Raw NHTSA Component: ENGINE,FUEL/PROPULSION SYSTEM
Powertrain & Transmission NHTSA ODI ID: #11756332
Filed: 08/11/2026

"The transmission goes into neutral. It has gone into neutral on the highway,local streets, also from a stop. From a stop in drive the electronic D on the instrument panel starts flashing. I turn on the hazards put transmission shifter in Park and start engine. This problem is intermittent, it can..."

Incident Date: 06/01/2024 • Raw NHTSA Component: POWER TRAIN,ELECTRICAL SYSTEM
Other / Miscellaneous NHTSA ODI ID: #11755365
Filed: 08/06/2026

"Went for an oil change and learn the cooler has a leak. Car was getting over heated. What cause this issue as I just got it in Feb.2026"

Incident Date: 08/06/2026 • Raw NHTSA Component: UNKNOWN OR OTHER
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Jeep Grand Cherokee

Reported defect complaint volume across sibling model years (2015–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Jeep Grand Cherokee 1355 128 10 View 2015 Problems →
2016 Jeep Grand Cherokee 308 27 9 View 2016 Problems →
2017 Jeep Grand Cherokee 364 26 6 View 2017 Problems →
2018 Jeep Grand Cherokee Current Page 848 42 11 Current
2019 Jeep Grand Cherokee 362 17 7 View 2019 Problems →
2020 Jeep Grand Cherokee 231 24 3 View 2020 Problems →
2021 Jeep Grand Cherokee 400 20 12 View 2021 Problems →
2022 Jeep Grand Cherokee 368 13 23 View 2022 Problems →
2023 Jeep Grand Cherokee 475 15 22 View 2023 Problems →
2024 Jeep Grand Cherokee 262 9 17 View 2024 Problems →
2025 Jeep Grand Cherokee 68 7 4 View 2025 Problems →
2026 Jeep Grand Cherokee 0 0 5 View 2026 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2018 Jeep Grand Cherokee

Complete distribution of consumer defect reports across all 143 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Electrical System NHTSA category: ELECTRICAL SYSTEM 169 1 3 1 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 164 2 0 2 0
Engine NHTSA category: ENGINE 59 1 2 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 53 0 1 0 0
Powertrain NHTSA category: POWER TRAIN 28 3 0 1 0
Service Brakes NHTSA category: SERVICE BRAKES, HYDRAULIC 24 1 0 1 0
Seats & Restraints NHTSA category: SEATS 21 0 0 2 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 15 0 0 2 0
Air Bags NHTSA category: AIR BAGS 14 7 0 10 0
FUEL SYSTEM, DIESEL 11 0 0 0 0
EXTERIOR LIGHTING 10 0 0 0 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 10 5 0 3 0
ELECTRICAL SYSTEM,ENGINE 9 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 9 2 0 1 0
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER 8 0 0 0 0
Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING 8 0 1 1 0
POWER TRAIN,ELECTRICAL SYSTEM 7 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 7 0 0 0 0
Suspension NHTSA category: SUSPENSION 7 0 0 0 0
ELECTRICAL SYSTEM,BACK OVER PREVENTION 6 0 0 0 0
Equipment & Accessories NHTSA category: EQUIPMENT 6 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 6 0 0 0 0
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 6 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 5 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 5 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 5 1 0 1 0
ENGINE,FUEL/PROPULSION SYSTEM 5 0 0 0 0
POWER TRAIN,ENGINE 5 0 1 0 0
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 5 2 0 0 0
Steering NHTSA category: STEERING 5 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 5 0 0 0 0
ELECTRICAL SYSTEM,SEATS 4 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 4 0 0 0 0
ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL 4 0 0 0 0
UNKNOWN OR OTHER,ENGINE 4 0 0 0 0
AIR BAGS,SEATS 3 0 0 0 0
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 3 0 0 0 0
ELECTRICAL SYSTEM,SEATS,VISIBILITY/WIPER 3 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER 3 0 0 0 0
Visibility / Glass NHTSA category: VISIBILITY 3 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES 2 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 2 1 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES 2 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 2 1 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 2 0 0 0 0
POWER TRAIN,FORWARD COLLISION AVOIDANCE 2 1 0 0 0
POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 2 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL 2 0 0 1 0
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE 2 0 0 0 0
SERVICE BRAKES, HYDRAULIC,POWER TRAIN 2 0 0 0 0
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 2 1 0 0 0
STEERING,ELECTRICAL SYSTEM,ENGINE 2 0 0 0 0
STRUCTURE,UNKNOWN OR OTHER 2 0 0 1 0
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM 2 0 0 0 0
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 2 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES 2 0 0 0 0
Wheels & Hubs NHTSA category: WHEELS 2 0 0 0 0
AIR BAGS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 1 0 0 0 0
AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER 1 1 0 0 0
AIR BAGS,SEATS,UNKNOWN OR OTHER 1 0 0 0 0
AIR BAGS,STRUCTURE,WHEELS 1 1 0 0 0
AIR BAGS,VEHICLE SPEED CONTROL 1 1 0 0 0
AIR BAGS,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION 1 0 0 0 0
CARRY HANDLE, SHELL, BASE,CHEST CLIP, BUCKLE, HARNESS 1 0 0 0 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,BACK OVER PREVENTION 1 0 0 0 0
ELECTRICAL SYSTEM,EQUIPMENT 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 1 0 0 0 0
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 1 0 1 0 0
ELECTRICAL SYSTEM,INTERIOR LIGHTING 1 0 0 0 0
ELECTRICAL SYSTEM,SEATS,BACK OVER PREVENTION 1 0 1 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE 1 0 0 0 0
ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,LANE DEPARTURE 1 1 0 0 0
ELECTRICAL SYSTEM,VISIBILITY 1 0 0 0 0
ELECTRICAL SYSTEM,VISIBILITY/WIPER 1 0 0 0 0
ELECTRICAL SYSTEM,WHEELS 1 0 0 0 0
ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRONIC STABILITY CONTROL (ESC),TRACTION CONTROL SYSTEM 1 0 0 0 0
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM 1 0 0 0 0
ENGINE AND ENGINE COOLING,ENGINE 1 0 0 0 0
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,STRUCTURE 1 0 0 0 0
ENGINE,ELECTRICAL SYSTEM 1 0 0 0 0
EXTERIOR LIGHTING,INTERIOR LIGHTING,ELECTRICAL SYSTEM 1 0 0 0 0
EXTERIOR LIGHTING,LANE DEPARTURE 1 0 0 0 0
Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE 1 0 0 0 0
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 1 0 0 0 0
Fuel System NHTSA category: FUEL SYSTEM, GASOLINE 1 0 0 0 0
FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM 1 0 0 0 0
Lane Departure Warning NHTSA category: LANE DEPARTURE 1 0 0 0 0
LANE DEPARTURE,BACK OVER PREVENTION 1 0 0 0 0
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
POWER TRAIN,FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,SERVICE BRAKES, HYDRAULIC 1 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER 1 1 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES 1 0 0 0 0
SEAT BELTS,STRUCTURE 1 0 0 0 0
SEAT BELTS,TRACTION CONTROL SYSTEM,FORWARD COLLISION AVOIDANCE 1 1 0 1 0
SEATS,UNKNOWN OR OTHER 1 0 0 0 0
SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, DIESEL 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,WHEELS 1 1 0 1 0
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM 1 1 0 0 0
SERVICE BRAKES,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE 1 1 0 0 0
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 1 0 0 1 0
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 1 1 0 0 0
STEERING,POWER TRAIN,ENGINE 1 0 0 0 0
STEERING,SUSPENSION 1 0 0 0 0
STEERING,SUSPENSION,ELECTRICAL SYSTEM 1 0 0 0 0
STEERING,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,WHEELS,UNKNOWN OR OTHER 1 0 0 0 0
SUSPENSION,BACK OVER PREVENTION 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM,BACK OVER PREVENTION 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
SUSPENSION,POWER TRAIN 1 0 0 0 0
SUSPENSION,STRUCTURE 1 0 0 0 0
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER 1 0 0 1 0
SUSPENSION,WHEELS 1 0 0 0 0
Tires NHTSA category: TIRES 1 0 0 0 0
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION 1 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 1 1 0 0 0
VEHICLE SPEED CONTROL,ENGINE 1 0 0 0 0
VEHICLE SPEED CONTROL,ENGINE,FUEL SYSTEM, GASOLINE 1 0 0 0 0
VEHICLE SPEED CONTROL,SERVICE BRAKES 1 1 0 0 0
VISIBILITY,UNKNOWN OR OTHER 1 0 0 1 0
WHEELS,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 1 1 0 1 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (848). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.

Official NHTSA Defect Investigations (3)

2 OPEN 1 CLOSED

Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)

Official Federal Inquiries: NHTSA opens a defect investigation when safety screening or consumer defect trends indicate a potential unreasonable safety risk. An open investigation is a formal inquiry and does not by itself confirm a defect or result in a mandatory recall.
OPEN Engineering Analysis (EA) ODI Action #EA23001
Opened: 2023-03-17 • Currently Active

High pressure fuel pump failure

Affected Component: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled popula...

✓ Resulted in Safety Recall Campaign: 24V957 Official NHTSA File →
OPEN Engineering Analysis (EA) ODI Action #EA21002
Opened: 2021-09-17 • Currently Active

Desiccated Air Bag Inflator Rupture

Affected Component: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious...

Active federal investigation. Official NHTSA File →
CLOSED Preliminary Evaluation (PE) ODI Action #PE19014
Opened: 2019-09-09 • Closed: 2026-02-25

Active Head Rest Inadvertent Deployment

Affected Component: SEATS

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver...

Closed without associated recall campaign. Official NHTSA File →
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.