AutoUtility currently tracks 400 official NHTSA owner defect complaints for the 2021 Jeep Grand Cherokee. Electrical System issues are the most frequently reported category, appearing in 113 complaints (28.2% of submitted records). Among these NHTSA complaint records, 20 filings cite a crash, 8 cite a fire, 12 report one or more injuries.
Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records
113 owner complaints submitted to NHTSA ODI for this subsystem.
102 owner complaints submitted to NHTSA ODI for this subsystem.
70 owner complaints submitted to NHTSA ODI for this subsystem.
56 owner complaints submitted to NHTSA ODI for this subsystem.
Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis
22 complaint narratives describe this symptom.
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"On [XXX] while driving in northeastern colorado on hevily traveled [XXX] without warnin lamps, messages or other symptoms my vehicle stopped running. I was in a lane of traffic and since car had stalled out I had limited steering, braking etc. I did manage to get my vehicle out of the lane of..."
"Electronic Throttle Control warning light comes on upon starting vehicle while extended crank occurs. When starting car, the push to start feature will not turn over and continuously cranks multiple times. Issue is intermittent- never know when it will happen which makes it difficult to replicate..."
"I was driving back from the airport and as it began to get dark, it became apparent I had no headlights. I somehow managed to drive the last two hours home on parking lights and lights from other vehicles.I took it to a Chrysler Jeep dealership Goldies in Huntington, West Virginia. The exam that I..."
"While driving, the vehicle experienced a sudden, unexpected engine stall and complete loss of propulsion due to a premature failure of the in-tank electric fuel pump. This failure occurred at only 37,000 miles, which is well below the expected lifespan of a major fuel system component. A sudden..."
"I had stopped at a red light and the auto start/stop turned off the car. It would not restart. The fault caused it to stay in Park and could not get out of Park to move vehicle. This not only caused a road hazard but made me and others unsafe. The cause was a enclosed fuse box that made batteries..."
Reported defect complaint volume across sibling model years (2015–2026)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Jeep Grand Cherokee | 1355 | 128 | 10 | View 2015 Problems → |
| 2016 Jeep Grand Cherokee | 308 | 27 | 9 | View 2016 Problems → |
| 2017 Jeep Grand Cherokee | 364 | 26 | 6 | View 2017 Problems → |
| 2018 Jeep Grand Cherokee | 848 | 42 | 11 | View 2018 Problems → |
| 2019 Jeep Grand Cherokee | 362 | 17 | 7 | View 2019 Problems → |
| 2020 Jeep Grand Cherokee | 231 | 24 | 3 | View 2020 Problems → |
| 2021 Jeep Grand Cherokee Current Page | 400 | 20 | 12 | Current |
| 2022 Jeep Grand Cherokee | 368 | 13 | 23 | View 2022 Problems → |
| 2023 Jeep Grand Cherokee | 475 | 15 | 22 | View 2023 Problems → |
| 2024 Jeep Grand Cherokee | 262 | 9 | 17 | View 2024 Problems → |
| 2025 Jeep Grand Cherokee | 68 | 7 | 4 | View 2025 Problems → |
| 2026 Jeep Grand Cherokee | 0 | 0 | 5 | View 2026 Problems → |
Complete distribution of consumer defect reports across all 106 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Injury Entries | Fatality Entries |
|---|---|---|---|---|---|
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 32 | 0 | 3 | 0 | 0 |
| EXTERIOR LIGHTING | 31 | 0 | 1 | 0 | 0 |
| Steering NHTSA category: STEERING | 29 | 2 | 0 | 0 | 0 |
| Powertrain NHTSA category: POWER TRAIN | 24 | 0 | 0 | 0 | 0 |
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 20 | 0 | 2 | 0 | 0 |
| Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM | 17 | 0 | 0 | 0 | 0 |
| STEERING,LANE DEPARTURE | 14 | 0 | 0 | 0 | 0 |
| Engine NHTSA category: ENGINE | 12 | 0 | 0 | 1 | 0 |
| STEERING,ELECTRICAL SYSTEM | 11 | 0 | 0 | 0 | 0 |
| Suspension NHTSA category: SUSPENSION | 10 | 1 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,ENGINE | 9 | 0 | 0 | 0 | 0 |
| Service Brakes NHTSA category: SERVICE BRAKES | 9 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE | 8 | 1 | 0 | 1 | 0 |
| Air Bags NHTSA category: AIR BAGS | 7 | 5 | 0 | 4 | 0 |
| ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | 7 | 1 | 0 | 0 | 0 |
| STEERING,SUSPENSION | 7 | 1 | 0 | 1 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | 6 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 5 | 0 | 1 | 0 | 0 |
| Seat Belts NHTSA category: SEAT BELTS | 5 | 0 | 0 | 0 | 0 |
| SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 5 | 0 | 0 | 3 | 0 |
| STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE | 5 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL | 5 | 2 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | 4 | 0 | 0 | 0 | 0 |
| ENGINE,FUEL/PROPULSION SYSTEM | 4 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ENGINE | 4 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 3 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 3 | 0 | 0 | 0 | 0 |
| Seats & Restraints NHTSA category: SEATS | 3 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 3 | 0 | 0 | 0 | 0 |
| Visibility / Glass NHTSA category: VISIBILITY | 3 | 0 | 0 | 0 | 0 |
| Wheels & Hubs NHTSA category: WHEELS | 3 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,EXTERIOR LIGHTING | 2 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | 2 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,VISIBILITY/WIPER | 2 | 0 | 0 | 0 | 0 |
| Lane Departure Warning NHTSA category: LANE DEPARTURE | 2 | 1 | 0 | 0 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | 2 | 0 | 0 | 0 | 0 |
| STEERING,AIR BAGS,FORWARD COLLISION AVOIDANCE | 2 | 1 | 0 | 1 | 0 |
| STEERING,AIR BAGS,SERVICE BRAKES | 2 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,ENGINE | 2 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | 2 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | 2 | 0 | 0 | 0 | 0 |
| STEERING,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | 2 | 0 | 0 | 0 | 0 |
| STEERING,POWER TRAIN | 2 | 0 | 0 | 0 | 0 |
| STEERING,POWER TRAIN,ELECTRICAL SYSTEM | 2 | 0 | 0 | 0 | 0 |
| STEERING,SUSPENSION,ELECTRICAL SYSTEM | 2 | 0 | 0 | 0 | 0 |
| STEERING,SUSPENSION,WHEELS | 2 | 0 | 0 | 0 | 0 |
| Structure & Body NHTSA category: STRUCTURE | 2 | 0 | 0 | 0 | 0 |
| Visibility & Wipers NHTSA category: VISIBILITY/WIPER | 2 | 0 | 0 | 0 | 0 |
| AIR BAGS,LANE DEPARTURE | 1 | 1 | 0 | 0 | 0 |
| AIR BAGS,VEHICLE SPEED CONTROL,ENGINE | 1 | 1 | 0 | 1 | 0 |
| ELECTRICAL SYSTEM,AIR BAGS | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,SEATS | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,STRUCTURE,ENGINE | 1 | 0 | 1 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VISIBILITY/WIPER,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,WHEELS,ENGINE | 1 | 0 | 0 | 0 | 0 |
| Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING | 1 | 0 | 0 | 0 | 0 |
| EXTERIOR LIGHTING,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| Fuel System NHTSA category: FUEL SYSTEM, GASOLINE | 1 | 0 | 0 | 0 | 0 |
| LANE DEPARTURE,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,EXTERIOR LIGHTING | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | 1 | 0 | 0 | 0 | 0 |
| SEATS,ENGINE | 1 | 0 | 0 | 0 | 0 |
| SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR | 1 | 0 | 0 | 0 | 0 |
| SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| STEERING,AIR BAGS | 1 | 0 | 0 | 0 | 0 |
| STEERING,AIR BAGS,SEAT BELTS | 1 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| STEERING,ENGINE | 1 | 0 | 0 | 0 | 0 |
| STEERING,ENGINE,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| STEERING,EXTERIOR LIGHTING | 1 | 0 | 0 | 0 | 0 |
| STEERING,POWER TRAIN,EXTERIOR LIGHTING | 1 | 0 | 0 | 0 | 0 |
| STEERING,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN | 1 | 0 | 0 | 0 | 0 |
| STEERING,SUSPENSION,CHILD SEAT | 1 | 0 | 0 | 0 | 0 |
| STEERING,SUSPENSION,VEHICLE SPEED CONTROL | 1 | 1 | 0 | 0 | 0 |
| STEERING,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| STEERING,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | 1 | 1 | 0 | 1 | 0 |
| STRUCTURE,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| SUSPENSION,ELECTRICAL SYSTEM | 1 | 0 | 0 | 0 | 0 |
| SUSPENSION,ELECTRICAL SYSTEM,AIR BAGS | 1 | 0 | 0 | 0 | 0 |
| SUSPENSION,EXTERIOR LIGHTING | 1 | 0 | 0 | 0 | 0 |
| SUSPENSION,EXTERIOR LIGHTING,AIR BAGS | 1 | 0 | 0 | 0 | 0 |
| SUSPENSION,EXTERIOR LIGHTING,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM | 1 | 0 | 0 | 0 | 0 |
| SUSPENSION,POWER TRAIN,ENGINE | 1 | 0 | 0 | 0 | 0 |
| Tires NHTSA category: TIRES | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,ENGINE | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE | 1 | 1 | 0 | 0 | 0 |
Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year
Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.
Official recall campaigns, safety defect descriptions, and manufacturer free remedy instructions.
NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover resistance ratings.
EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Direct, deterministic answers synthesized from verified United States government databases for the 2021 Jeep Grand Cherokee
In official NHTSA consumer records, the most frequently cited issue area for the 2021 Jeep Grand Cherokee is Electrical System, appearing in 113 records (28.2% of submitted filings).
Secondary reported categories include Steering System (102) and Driver Assistance & Safety Tech (70).
AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 400 consumer defect complaints and 12 safety recall campaigns for the 2021 Jeep Grand Cherokee.
Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.
Among consumer complaint records on file with NHTSA for the 2021 Jeep Grand Cherokee, 20 filings cite a crash, 8 cite smoke or fire, and 12 report one or more injuries.
Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.