AutoUtility currently tracks 231 official NHTSA owner defect complaints for the 2020 Jeep Grand Cherokee. Electrical System issues are the most frequently reported category, appearing in 70 complaints (30.3% of submitted records). Among these NHTSA complaint records, 24 filings cite a crash, 5 cite a fire, 10 report one or more injuries.
- • Total NHTSA Complaints: 231 reports
- • #1 Reported Problem Area: Electrical System (70 reports • 30.3% of submitted complaints)
- • Secondary Problem Areas: Engine & Cooling (51), Powertrain & Transmission (39)
- • Crash-Citing Complaints: 24 filings
- • Fire-Citing Complaints: 5 filings
- • Complaints Reporting Injuries / Fatalities: 10 injury filings • 0 fatality filings
Most Reported Problems for 2020 Jeep Grand Cherokee
Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records
Electrical System
Engine & Cooling
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #23V411000 ENGINE AND ENGINE COOLING
Powertrain & Transmission
Driver Assistance & Safety Tech
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #20V191000 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Fuel & Propulsion System
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #22V406000 FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Symptoms Mentioned in NHTSA Owner Reports for 2020 Jeep Grand Cherokee
Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis
AutoUtility uses deterministic phrase matching to identify recurring symptom descriptions within consumer-submitted NHTSA complaint narratives.
Loss of Motive Power While Driving
Recent NHTSA Owner Reports for 2020 Jeep Grand Cherokee
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"My screen has started to delaminate I’m very worried it will soon completely not work . I would like to have this issue addressed by jeep themselves I refuse to pay for a new one this vehicle has 40,000 miles and is 6 years old it should not be happening . I’m extremely unhappy ."
"Radio / navigation screen de-laminating. Radio controls malfunction while driving. I am the fist and only owner of this vehicle. Car is garaged , and only has 63,000 miles on it. No environmental reason why this would be happening. I have went to dealership service department and they stated it was..."
"While driving on the interstate at highway speeds, the vehicle suffered a sudden and complete loss of motive power without warning, causing the engine to stall. The vehicle became a severe safety hazard in active traffic as power steering and power braking assists were greatly reduced, nearly..."
"On the 26th of April 2026, the transfer Case on my 2020 Grand Cherokee (with less 114,000 miles) failed during highway travel. This resulted in a sudden downshift and temporary deceleration followed by illumination of “Service 4wd” display. A short time after, the “Service Electronic Stability..."
"I am submitting this complaint to report a serious safety concern involving my 2020 Jeep Grand Cherokee. At approximately 44,000–45,000 miles, the vehicle suffered a catastrophic engine failure. This was extremely alarming considering the relatively low mileage of the vehicle. The most serious..."
Complaint History for Jeep Grand Cherokee
Reported defect complaint volume across sibling model years (2015–2026)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Jeep Grand Cherokee | 1355 | 128 | 10 | View 2015 Problems → |
| 2016 Jeep Grand Cherokee | 308 | 27 | 9 | View 2016 Problems → |
| 2017 Jeep Grand Cherokee | 364 | 26 | 6 | View 2017 Problems → |
| 2018 Jeep Grand Cherokee | 848 | 42 | 11 | View 2018 Problems → |
| 2019 Jeep Grand Cherokee | 362 | 17 | 7 | View 2019 Problems → |
| 2020 Jeep Grand Cherokee Current Page | 231 | 24 | 3 | Current |
| 2021 Jeep Grand Cherokee | 400 | 20 | 12 | View 2021 Problems → |
| 2022 Jeep Grand Cherokee | 368 | 13 | 23 | View 2022 Problems → |
| 2023 Jeep Grand Cherokee | 475 | 15 | 22 | View 2023 Problems → |
| 2024 Jeep Grand Cherokee | 262 | 9 | 17 | View 2024 Problems → |
| 2025 Jeep Grand Cherokee | 68 | 7 | 4 | View 2025 Problems → |
| 2026 Jeep Grand Cherokee | 0 | 0 | 5 | View 2026 Problems → |
Detailed NHTSA Component Breakdown for 2020 Jeep Grand Cherokee
Complete distribution of consumer defect reports across all 71 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Reported Injury Entries | Reported Fatality Entries |
|---|---|---|---|---|---|
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 32 | 2 | 2 | 1 | 0 |
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 23 | 0 | 0 | 0 | 0 |
| Engine NHTSA category: ENGINE | 22 | 0 | 1 | 0 | 0 |
| Powertrain NHTSA category: POWER TRAIN | 16 | 0 | 0 | 0 | 0 |
| Air Bags NHTSA category: AIR BAGS | 8 | 7 | 0 | 10 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 8 | 0 | 0 | 0 | 0 |
| Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM | 7 | 0 | 0 | 0 | 0 |
| Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING | 6 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | 6 | 0 | 0 | 0 | 0 |
| Steering NHTSA category: STEERING | 6 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,BACK OVER PREVENTION | 4 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | 4 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ENGINE | 4 | 0 | 1 | 0 | 0 |
| Service Brakes NHTSA category: SERVICE BRAKES | 4 | 2 | 0 | 0 | 0 |
| Structure & Body NHTSA category: STRUCTURE | 4 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,ENGINE | 3 | 0 | 0 | 0 | 0 |
| Seat Belts NHTSA category: SEAT BELTS | 3 | 0 | 0 | 0 | 0 |
| STEERING,SUSPENSION | 3 | 1 | 0 | 0 | 0 |
| Suspension NHTSA category: SUSPENSION | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL | 3 | 1 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS | 2 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | 2 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION | 2 | 0 | 0 | 0 | 0 |
| ENGINE,FUEL/PROPULSION SYSTEM | 2 | 0 | 0 | 0 | 0 |
| Equipment & Accessories NHTSA category: EQUIPMENT | 2 | 0 | 0 | 0 | 0 |
| EXTERIOR LIGHTING | 2 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM | 2 | 0 | 0 | 0 | 0 |
| POWER TRAIN,UNKNOWN OR OTHER,ENGINE | 2 | 0 | 0 | 0 | 0 |
| POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | 2 | 0 | 0 | 0 | 0 |
| VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 2 | 1 | 0 | 0 | 0 |
| Visibility & Wipers NHTSA category: VISIBILITY/WIPER | 2 | 0 | 0 | 0 | 0 |
| AIR BAGS,STRUCTURE,UNKNOWN OR OTHER | 1 | 1 | 0 | 0 | 0 |
| AIR BAGS,VEHICLE SPEED CONTROL | 1 | 1 | 0 | 1 | 0 |
| Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,AIR BAGS | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES | 1 | 1 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL | 1 | 1 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 1 | 1 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,STRUCTURE,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VISIBILITY/WIPER | 1 | 0 | 0 | 0 | 0 |
| ENGINE,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| FUEL SYSTEM, DIESEL | 1 | 0 | 0 | 0 | 0 |
| FUEL SYSTEM, DIESEL,ELECTRICAL SYSTEM | 1 | 0 | 0 | 0 | 0 |
| Fuel System NHTSA category: FUEL SYSTEM, GASOLINE | 1 | 0 | 0 | 0 | 0 |
| FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,AIR BAGS | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,AIR BAGS | 1 | 1 | 0 | 1 | 0 |
| POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | 1 | 0 | 1 | 0 | 0 |
| POWER TRAIN,FUEL/PROPULSION SYSTEM,FORWARD COLLISION AVOIDANCE | 1 | 1 | 0 | 0 | 0 |
| POWER TRAIN,STRUCTURE | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,VEHICLE SPEED CONTROL | 1 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,ENGINE | 1 | 0 | 0 | 0 | 0 |
| STEERING,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| STEERING,POWER TRAIN,VEHICLE SPEED CONTROL | 1 | 0 | 0 | 0 | 0 |
| STEERING,SUSPENSION,WHEELS | 1 | 0 | 0 | 0 | 0 |
| STRUCTURE,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| SUSPENSION,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| Tires NHTSA category: TIRES | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,ENGINE | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,VISIBILITY/WIPER | 1 | 0 | 0 | 0 | 0 |
| VEHICLE SPEED CONTROL,SERVICE BRAKES | 1 | 1 | 0 | 0 | 0 |
| VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES | 1 | 1 | 0 | 0 | 0 |
| WHEELS,UNKNOWN OR OTHER | 1 | 1 | 0 | 0 | 0 |
Official NHTSA Defect Investigations (1)
Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled popula...
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.