AutoUtility currently tracks 475 official NHTSA owner defect complaints for the 2023 Jeep Grand Cherokee. Electrical System issues are the most frequently reported category, appearing in 223 complaints (46.9% of submitted records). Among these NHTSA complaint records, 15 filings cite a crash, 5 cite a fire, 10 report one or more injuries, 1 reports one or more fatalities.

Key Problem Findings
  • • Total NHTSA Complaints: 475 reports
  • • #1 Reported Problem Area: Electrical System (223 reports • 46.9% of submitted complaints)
  • • Secondary Problem Areas: Driver Assistance & Safety Tech (83), Engine & Cooling (80)
  • • Crash-Citing Complaints: 15 filings
  • • Fire-Citing Complaints: 5 filings
  • • Complaints Reporting Injuries / Fatalities: 10 injury filings • 1 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
475
Submitted to NHTSA ODI
Crash-Citing Complaints
15
Filings citing a collision
Fire-Citing Complaints
5
Filings citing smoke or fire
Complaints Reporting Injuries
10
Filings citing one or more injuries
Complaints Reporting Fatalities
1
Consumer filings citing fatalities

Most Reported Problems for 2023 Jeep Grand Cherokee

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 46.9% of complaints

Electrical System

223 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 3 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 2 crash reports 🔥 2 fire reports 🩹 5 injury report entries
#2 Problem Area 17.5% of complaints

Driver Assistance & Safety Tech

83 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 3 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 5 crash reports 🩹 5 injury report entries
#3 Problem Area 16.8% of complaints

Engine & Cooling

80 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 2 crash reports 🔥 2 fire reports 🩹 1 injury report entry
#4 Problem Area 13.5% of complaints

Fuel & Propulsion System

64 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 3 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 1 crash report 🔥 1 fire report
#5 Problem Area 13.5% of complaints

Suspension

64 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 3 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Symptoms Mentioned in NHTSA Owner Reports for 2023 Jeep Grand Cherokee

Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis

AutoUtility uses deterministic phrase matching to identify recurring symptom descriptions within consumer-submitted NHTSA complaint narratives.

Powertrain & Transmission 8.6% of complaints

Loss of Motive Power While Driving

41 complaint narratives describe this symptom
Symptom Identification Method: A complaint may describe more than one symptom, so percentages may sum to more than 100%. Symptom identification reflects text contained in consumer-submitted complaint records and does not establish a confirmed mechanical diagnosis.

Recent NHTSA Owner Reports for 2023 Jeep Grand Cherokee

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Wheels & Tires NHTSA ODI ID: #11758998
Filed: 08/24/2026

"GoodYear 265/60R18, Morning NHTSA, i had these 4 tires inspected by good year, the 4xe trailhawk has 28,000 miles but the tires are very low because of the wait of the phev it slides it very harder to stop because the traction is so bad, sometimes i feel like i have a pickup truck with no because..."

Incident Date: 08/15/2026 • Raw NHTSA Component: TIRES
Engine & Cooling NHTSA ODI ID: #11757534
Filed: 08/17/2026

"The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The..."

Incident Date: 12/31/2025 • Raw NHTSA Component: ENGINE
Engine & Cooling NHTSA ODI ID: #11754590
Filed: 08/03/2026

"The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle was losing traction and was shifting very rough while in hybrid mode. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); and the vehicle..."

Incident Date: 02/26/2026 • Raw NHTSA Component: ELECTRICAL SYSTEM,ENGINE
Powertrain & Transmission NHTSA ODI ID: #11753005
Filed: 07/27/2026

"The contact owns a 2023 Jeep Grand Cherokee. While the contact’s daughter was reversing the vehicle, the hybrid vehicle suddenly changed direction, and the vehicle drove forward approximately 3 feet and stalled. The vehicle was towed to the local dealer. The contact was informed that the part..."

Incident Date: 07/27/2026 • Raw NHTSA Component: POWER TRAIN
Fuel & Propulsion System NHTSA ODI ID: #11752945
Filed: 07/26/2026

"Since Nov 2025 there has been a recall with still no remedy for repair. The recall is a huge safety risk regarding the hybrid battery worrying me about it exploding or catching on fire as it warns me to not charge it in my garage and be careful charging it which is the only reason I purchased this..."

Incident Date: 11/05/2025 • Raw NHTSA Component: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Jeep Grand Cherokee

Reported defect complaint volume across sibling model years (2015–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Jeep Grand Cherokee 1355 128 10 View 2015 Problems →
2016 Jeep Grand Cherokee 308 27 9 View 2016 Problems →
2017 Jeep Grand Cherokee 364 26 6 View 2017 Problems →
2018 Jeep Grand Cherokee 848 42 11 View 2018 Problems →
2019 Jeep Grand Cherokee 362 17 7 View 2019 Problems →
2020 Jeep Grand Cherokee 231 24 3 View 2020 Problems →
2021 Jeep Grand Cherokee 400 20 12 View 2021 Problems →
2022 Jeep Grand Cherokee 368 13 23 View 2022 Problems →
2023 Jeep Grand Cherokee Current Page 475 15 22 Current
2024 Jeep Grand Cherokee 262 9 17 View 2024 Problems →
2025 Jeep Grand Cherokee 68 7 4 View 2025 Problems →
2026 Jeep Grand Cherokee 0 0 5 View 2026 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2023 Jeep Grand Cherokee

Complete distribution of consumer defect reports across all 128 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Electrical System NHTSA category: ELECTRICAL SYSTEM 74 1 0 2 0
Suspension NHTSA category: SUSPENSION 38 0 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 35 0 1 0 0
ELECTRICAL SYSTEM,ENGINE 22 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 19 0 0 0 0
Engine NHTSA category: ENGINE 16 0 2 1 0
Powertrain NHTSA category: POWER TRAIN 13 0 0 0 0
STEERING,SUSPENSION 12 0 0 0 0
Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE 11 2 0 2 1
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 10 0 0 0 0
Steering NHTSA category: STEERING 10 0 0 0 0
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 9 0 1 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 9 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 7 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 7 0 0 0 0
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 6 1 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 5 0 0 0 0
Seats & Restraints NHTSA category: SEATS 5 0 0 0 0
ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 4 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 4 0 0 1 0
ENGINE,FUEL/PROPULSION SYSTEM 4 0 0 0 0
EXTERIOR LIGHTING 4 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 4 0 0 0 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 4 0 0 0 0
Air Bags NHTSA category: AIR BAGS 3 2 0 6 0
ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE 3 0 0 0 0
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 3 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 3 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM 3 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM 3 0 0 0 0
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 3 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 3 0 0 1 0
Service Brakes NHTSA category: SERVICE BRAKES 3 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES, HYDRAULIC 3 2 0 0 0
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 3 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE 2 1 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 2 0 0 2 0
ELECTRICAL SYSTEM,VISIBILITY/WIPER 2 0 0 0 0
Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING 2 0 0 0 0
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 2 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 2 0 0 0 0
POWER TRAIN,ENGINE 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM,ENGINE 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES 2 0 0 0 0
STEERING,LANE DEPARTURE 2 0 0 0 0
STEERING,POWER TRAIN,ELECTRICAL SYSTEM 2 0 0 0 0
STEERING,SUSPENSION,VISIBILITY 2 0 0 0 0
STRUCTURE,UNKNOWN OR OTHER 2 0 0 0 0
SUSPENSION,POWER TRAIN 2 0 0 0 0
SUSPENSION,UNKNOWN OR OTHER 2 0 0 0 0
UNKNOWN OR OTHER,ENGINE 2 0 0 0 0
AIR BAGS,STRUCTURE,UNKNOWN OR OTHER 1 1 0 3 0
AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION 1 0 0 0 0
BACK OVER PREVENTION,EQUIPMENT 1 0 0 0 0
BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
CARRY HANDLE, SHELL, BASE 1 0 0 0 0
ELECTRICAL SYSTEM,AIR BAGS 1 0 0 0 0
ELECTRICAL SYSTEM,BACK OVER PREVENTION 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,FIRERELATED 1 0 1 0 0
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 1 0 0 0 0
ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,LANE DEPARTURE,BACK OVER PREVENTION 1 0 0 0 0
ELECTRICAL SYSTEM,SEATS 1 0 0 0 0
ELECTRICAL SYSTEM,SEATS,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,LANE DEPARTURE 1 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION 1 0 0 0 0
EXTERIOR LIGHTING,VISIBILITY/WIPER 1 0 0 0 0
FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
HYBRID PROPULSION SYSTEM 1 0 0 0 0
Lane Departure Warning NHTSA category: LANE DEPARTURE 1 0 0 0 0
LANE DEPARTURE,BACK OVER PREVENTION 1 1 0 0 0
PARKING BRAKE 1 0 0 0 0
PARKING BRAKE,POWER TRAIN 1 0 0 0 0
POWER TRAIN,AIR BAGS,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 1 0 0 0 0
POWER TRAIN,ENGINE,BACK OVER PREVENTION 1 0 0 0 0
POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
POWER TRAIN,FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER,ENGINE 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,VISIBILITY/WIPER 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,POWER TRAIN 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM 1 0 0 0 0
SERVICE BRAKES,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
SERVICE BRAKES,ENGINE 1 1 0 0 0
STEERING,AIR BAGS 1 1 0 0 0
STEERING,AIR BAGS,STRUCTURE 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,AIR BAGS 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE 1 0 0 0 0
STEERING,ENGINE 1 0 0 0 0
STEERING,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM 1 0 0 0 0
STEERING,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
STEERING,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 1 0 0 0 0
STEERING,FUEL/PROPULSION SYSTEM,LANE DEPARTURE 1 0 0 0 0
STEERING,POWER TRAIN 1 0 0 0 0
STEERING,SUSPENSION,ELECTRICAL SYSTEM 1 0 0 0 0
STEERING,SUSPENSION,ENGINE 1 0 0 0 0
STEERING,WHEELS 1 0 0 0 0
STEERING,WHEELS,UNKNOWN OR OTHER 1 1 0 1 0
STRUCTURE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM,ENGINE 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM,LANE DEPARTURE 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM,WHEELS 1 0 0 0 0
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER 1 0 0 0 0
Tires NHTSA category: TIRES 1 0 0 0 0
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 1 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES 1 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE 1 0 0 0 0
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM 1 1 0 0 0
VEHICLE SPEED CONTROL,SERVICE BRAKES 1 0 0 0 0
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (475). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.

Official NHTSA Defect Investigations (1)

1 OPEN

Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)

Official Federal Inquiries: NHTSA opens a defect investigation when safety screening or consumer defect trends indicate a potential unreasonable safety risk. An open investigation is a formal inquiry and does not by itself confirm a defect or result in a mandatory recall.
OPEN Recall Query (RQ) ODI Action #RQ25005
Opened: 2025-12-11 • Currently Active

Recall 23V-413 Post Remedy Failures

Affected Component: SUSPENSION:REAR:SPRINGS:COIL SPRINGS

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists an...

✓ Resulted in Safety Recall Campaign: 26V051 Official NHTSA File →

Related Official Reports for 2023 Jeep Grand Cherokee

Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year

Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.