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Total NHTSA Complaints
12
Owner filings recorded
#1 Reported Problem
Electrical System
3 reports (25%)
Crash Incident Reports
0
Zero collision citations
Fire & Injury Reports
0
0 fire • 0 injury filings
Defect Investigation Analysis

Executive Problem Findings

AutoUtility currently tracks 12 official NHTSA owner defect complaints for the 2025 Kia EV9. Electrical System issues are the most frequently reported category, appearing in 3 complaints (25% of submitted records). Zero crashes, fires, injury reports, or fatality reports are cited across these complaint records.

Methodology Notice: Consumer complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Filings are not normalized for sales volume or vehicle mileage and do not constitute an audited component failure rate.
Incident & Severity Profile
  • • Total Owner Reports: 12 complaints submitted under federal penalty.
  • • Primary Subsystem: Electrical System accounts for 25% of submissions (3 reports).
  • • Secondary Systems: Wheels & Tires (3), Powertrain & Transmission (2).
  • • Crash Incidents: 0 filings cite an impact or collision.
  • • Thermal Incidents: 0 filings cite smoke or fire.
  • • Reported Casualties: 0 injury filings • 0 fatality filings.
Category Distribution

Reported Defect Categories for 2025 Kia EV9

Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records

Electrical System
3
25%
Wheels & Tires
3
25%
Powertrain & Transmission
2
16.7%
Visibility, Wipers & Glass
2
16.7%
Steering System
2
16.7%
#1 25% SHARE

Electrical System

3 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
⚠️ 2 Associated Recall Campaigns
#2 25% SHARE

Wheels & Tires

3 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
#3 16.7% SHARE

Powertrain & Transmission

2 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
#4 16.7% SHARE

Visibility, Wipers & Glass

2 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
Federal Oversight

Official NHTSA Defect Investigations (1)

Formal engineering analyses and preliminary evaluations opened by the NHTSA Office of Defects Investigation

ODI Action #PE25004 CLOSED Preliminary Evaluation (PE)
Opened: 2025-04-29 • Closed: 2026-03-11
Subject / Subsystem
Windshield Wiper Failure
Affected Component
VISIBILITY:WINDSHIELD WIPER/WASHER
Recall Linkage
No direct recall linkage
On April 29, 2025, NHTSA’s Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE25004) to investigate inoperative windshield wipers in model year (MY) 2024-2025 Kia EV9 vehicles. The complaints report windshield wipers that malfunction while driving, when snow and/or ice accumulates on or at the bottom of the windshield or in the cowl. ODI further received videos and photographs that depict relatively small amounts of snow and/or ice accumulation that leads to the wipers’ malfunction. Inoperative windshield wipers could reduce driver visibility during inclement weather and increase the risk of a crash. ODI identified 7 Vehicle Owners Questionnaires (VOQs) related to this investigation. Five VOQs describe inoperative windshield wipers due to snow and/or ice accumulation. Two other VOQs describe other malfunctioning windshield wipers including snow build-up on the blades and an odor of overheating. The wipers are equipped with thermal overload protection designed to limit overheating of the wiper motor. Further, consumers describe windshield wipers that temporarily stop working when they are not able to clear the windshield. This may happen when the wipers stop before the parked position in the cowl at the bottom of the windshield. In January 2026, Kia informed ODI that it will conduct a Product Improvement Campaign with owner notification for approximately 47,000 MY 2024-2026EV9 vehicles.The campaign includes a hardware change to the passenger-side wiper arm and an Owner’s Manual revision. The replacement wiper arm will be a different shape and angle that increase the space/clearance between the cowl and the wiper. The Owner’s Manual revision will emphasize the importance of snow removal prior to driving, and it will recommend that drivers place the wipers in service mode when the vehicle is parked outdoors, and snow is forecasted. In addition, Kia is planning to develop pop-up cluster warnings that will be temperature-dependent, and they will remind owners to clear snow/ice pre-drive and to place the wipers in service mode post-drive. In view of Kia’s field action, ODI is closing this Preliminary Evaluation. ODI will take additional action if warranted by future circumstances.To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Consumer Filings

Recent NHTSA Owner Reports for 2025 Kia EV9

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Electrical System ODI #11754793
Filed: 08/04/2026
Defect Report

"The infotainment screen, including backup camera views, randomly glitches and then goes completely dark with no ability to view anything on the screen. The screen has been reset and software reloaded, but the glitch continues. Next, the screen was replaced but the glitch continues. This has been..."

Powertrain & Transmission ODI #11729945
Filed: 04/08/2026
Defect Report

"I am submitting a safety complaint regarding a serious incident involving my 2025 Kia EV9. The vehicle was serviced on March 1 at World Kia in Joliet, Illinois. On April 4, only four days after that service, the vehicle experienced a sudden and unexpected ICCU failure while I was driving. During my..."

Seats & Interior ODI #11725127
Filed: 03/18/2026
Defect Report

"Seats allow drivers to save seating positions for different drivers. Seats automatically return to the last used saved position when the vehicle is turned on. This seat movement cannot be stopped or overridden without finding and activating the seat position controls on the left side of the seat..."

Wheels & Tires ODI #11724871
Filed: 03/17/2026
Defect Report

"These Hankook iON Evo tires started vibrating wildly at the first service that I took the car to for a rotation. We took it back to the dealership (Ourisman Kia in Fairfax VA) three times where they kept the car for several days to diagnose. After opening the tires up, they state that the inner..."

Visibility, Wipers & Glass ODI #11720527
Filed: 02/25/2026
Defect Report

"This car is unusual because the wipers are located in a crevice far below the top of the hood where it meets the windshield. The first time we had an issue, it had snowed and snow collected in the crevice area. The wipers were turned on, but the drivers side one didn't move in sync with the..."

Multi-Year Trend

Complaint History for Kia EV9

Reported defect complaint volume across sibling model years (2024–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2024 Kia EV9 206 1 7 View 2024 Problems →
2025 Kia EV9 Current Page 12 0 4 Current
2026 Kia EV9 0 0 2 View 2026 Problems →
Exhaustive System Audit

Detailed NHTSA Component Breakdown for 2025 Kia EV9

Complete distribution of consumer defect reports across all 10 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Injury Entries Fatality Entries
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 2 0 0 0 0
Wheels & Hubs NHTSA category: WHEELS 2 0 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 1 0 0 0 0
POWER TRAIN,SERVICE BRAKES 1 0 0 0 0
Seats & Restraints NHTSA category: SEATS 1 0 0 0 0
Steering NHTSA category: STEERING 1 0 0 0 0
STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM 1 0 0 0 0
Tires NHTSA category: TIRES 1 0 0 0 0
Search Intelligence

Quick Answers: Common Problems & Reliability Questions for the 2025 Kia EV9

Direct, deterministic answers synthesized from verified United States government databases for the 2025 Kia EV9

What are the most common reported problems with the 2025 Kia EV9?

In official NHTSA consumer records, the most frequently cited issue area for the 2025 Kia EV9 is Electrical System, appearing in 3 records (25% of submitted filings).

Secondary reported categories include Wheels & Tires (3) and Powertrain & Transmission (2).

Source: NHTSA Office of Defects Investigation (ODI)

Is the 2025 Kia EV9 a reliable vehicle?

AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 12 consumer defect complaints and 4 safety recall campaigns for the 2025 Kia EV9.

Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.

Source: NHTSA ODI & Safety Recalls Databases

Are there crash, fire, or injury reports associated with the 2025 Kia EV9?

Consumer complaint records on file with NHTSA for the 2025 Kia EV9 cite zero crashes, zero fires, and zero injuries.

Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.

Source: NHTSA Office of Defects Investigation Consumer Logs

Has NHTSA formally investigated defects on the 2025 Kia EV9?

NHTSA ODI records list 1 formal defect investigation involving the 2025 Kia EV9 (all closed).

Federal defect investigations are formal engineering evaluations opened when safety defect trends emerge, and do not by themselves establish a confirmed defect or mandatory recall.

Source: NHTSA Office of Defects Investigation Registry
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.