AutoUtility currently tracks 29 official NHTSA owner defect complaints for the 2024 Kia Soul. Electrical System issues are the most frequently reported category, appearing in 9 complaints (31% of submitted records). Among these NHTSA complaint records, 1 cites a fire.
Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records
9 owner complaints submitted to NHTSA ODI for this subsystem.
6 owner complaints submitted to NHTSA ODI for this subsystem.
4 owner complaints submitted to NHTSA ODI for this subsystem.
2 owner complaints submitted to NHTSA ODI for this subsystem.
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"The check engine light on my 2024 KIA Soul came on. I took the car to the dealer and had them check it. They said said that there were multiple problems with the transmission. They recommended that I have the transmission replaced. I had them replace the transmission for over 4,100 dollars. I..."
"The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve unplugged the negative battery, and had the fuses checked."
"Had to make a panic stop in rain on interstate due to vehicle in front of me using emergency turn around (vehicle was not authorized to use). Brake pedal went down furthur than normal amd abs did not activate. Barely missed having an accident. Exiting 12 miles later brake pedal went to floor...."
"The trunk/ back hatch and it will not open i have tried to use the key fob and nothing it just failed randomly. I went to open it and nothing happens. I have tried locking and unlocking and nothing. This is extremely dangerous because one if I need access to my spare I can't get to it. Also if..."
"Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning."
Reported defect complaint volume across sibling model years (2015–2025)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Kia Soul | 902 | 36 | 4 | View 2015 Problems → |
| 2016 Kia Soul | 809 | 29 | 2 | View 2016 Problems → |
| 2017 Kia Soul | 270 | 17 | 1 | View 2017 Problems → |
| 2018 Kia Soul | 213 | 14 | 1 | View 2018 Problems → |
| 2019 Kia Soul | 135 | 11 | 1 | View 2019 Problems → |
| 2020 Kia Soul | 371 | 9 | 1 | View 2020 Problems → |
| 2021 Kia Soul | 228 | 12 | 2 | View 2021 Problems → |
| 2022 Kia Soul | 88 | 4 | 1 | View 2022 Problems → |
| 2023 Kia Soul | 49 | 5 | 4 | View 2023 Problems → |
| 2024 Kia Soul Current Page | 29 | 0 | 0 | Current |
| 2025 Kia Soul | 12 | 2 | 0 | View 2025 Problems → |
Complete distribution of consumer defect reports across all 12 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Injury Entries | Fatality Entries |
|---|---|---|---|---|---|
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 7 | 0 | 0 | 0 | 0 |
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 7 | 0 | 0 | 0 | 0 |
| Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION | 2 | 0 | 0 | 0 | 0 |
| Engine NHTSA category: ENGINE | 2 | 0 | 0 | 0 | 0 |
| EXTERIOR LIGHTING | 2 | 0 | 0 | 0 | 0 |
| LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | 2 | 0 | 0 | 0 | 0 |
| Service Brakes NHTSA category: SERVICE BRAKES | 2 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,UNKNOWN OR OTHER,ENGINE | 1 | 0 | 1 | 0 | 0 |
| STEERING,VEHICLE SPEED CONTROL,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| Tires NHTSA category: TIRES | 1 | 0 | 0 | 0 | 0 |
Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year
Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.
Official recall campaigns, safety defect descriptions, and manufacturer free remedy instructions.
NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover resistance ratings.
EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Direct, deterministic answers synthesized from verified United States government databases for the 2024 Kia Soul
In official NHTSA consumer records, the most frequently cited issue area for the 2024 Kia Soul is Electrical System, appearing in 9 records (31% of submitted filings).
Secondary reported categories include Driver Assistance & Safety Tech (6) and Engine & Cooling (4).
AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 29 consumer defect complaints and 0 safety recall campaigns for the 2024 Kia Soul.
Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.
Among consumer complaint records on file with NHTSA for the 2024 Kia Soul, 0 filings cite a crash, 1 cite smoke or fire, and 0 report one or more injuries.
Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.