AutoUtility currently tracks 12 official NHTSA owner defect complaints for the 2023 Mazda CX-9. Driver Assistance & Safety Tech issues are the most frequently reported category, appearing in 2 complaints (16.7% of submitted records). Among these NHTSA complaint records, 3 filings cite a crash, 1 reports one or more injuries.
Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records
2 owner complaints submitted to NHTSA ODI for this subsystem.
2 owner complaints submitted to NHTSA ODI for this subsystem.
2 owner complaints submitted to NHTSA ODI for this subsystem.
1 owner complaint submitted to NHTSA ODI for this subsystem.
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"I am reporting a critical mechanical restraint failure regarding the 5-point harness crotch buckles on the Graco TrioGrow and the Graco TriRide car seats. The red button-release tension on both of these models is engineered with insufficient physical resistance. My toddler is capable of physically..."
"I am reporting a critical mechanical restraint failure regarding the 5-point harness crotch buckles on the Graco TrioGrow and the Graco TriRide car seats. The red button-release tension on both of these models is engineered with insufficient physical resistance. My toddler is capable of physically..."
"On February 9, 2026, our 2023 Mazda CX‑9 experienced a sudden and complete system malfunction while being driven. Multiple system failures began approximately six minutes before the crash. During this time, the driver reported: • Total loss of steering • Complete brake failure • No response to..."
"If you press both the brake and gas at the same time (even if accidental), the onboard computer apparently thinks that the driver is confused, and it sets the gas flow to “idle”. The first time this happened was on the freeway, and I was very lucky to be able to coast into a gas station (thinking..."
"I recently purchased a 2023 Mazda CX9 with factory installed tires, Falken Ziex CT50 A/S p255/50R20 104V M+S. I was driving on the freeway on Tuesday [XXX] going around 65-70MPH. My tire pressure light came on all of a sudden, I started to slow down and make my way over to the right lane and then..."
Reported defect complaint volume across sibling model years (2015–2026)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Mazda CX-9 | 35 | 1 | 2 | View 2015 Problems → |
| 2016 Mazda CX-9 | 99 | 3 | 0 | View 2016 Problems → |
| 2017 Mazda CX-9 | 61 | 0 | 0 | View 2017 Problems → |
| 2018 Mazda CX-9 | 126 | 4 | 2 | View 2018 Problems → |
| 2019 Mazda CX-9 | 53 | 1 | 2 | View 2019 Problems → |
| 2020 Mazda CX-9 | 19 | 1 | 1 | View 2020 Problems → |
| 2021 Mazda CX-9 | 37 | 7 | 1 | View 2021 Problems → |
| 2022 Mazda CX-9 | 9 | 1 | 0 | View 2022 Problems → |
| 2023 Mazda CX-9 Current Page | 12 | 3 | 0 | Current |
| 2024 Mazda CX-9 | 0 | 0 | 0 | View 2024 Problems → |
| 2025 Mazda CX-9 | 0 | 0 | 0 | View 2025 Problems → |
| 2026 Mazda CX-9 | 0 | 0 | 0 | View 2026 Problems → |
Complete distribution of consumer defect reports across all 9 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Injury Entries | Fatality Entries |
|---|---|---|---|---|---|
| CHEST CLIP, BUCKLE, HARNESS | 2 | 0 | 0 | 0 | 0 |
| Service Brakes NHTSA category: SERVICE BRAKES | 2 | 0 | 0 | 0 | 0 |
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 2 | 0 | 0 | 0 | 0 |
| AIR BAGS,FORWARD COLLISION AVOIDANCE | 1 | 1 | 0 | 0 | 0 |
| Steering NHTSA category: STEERING | 1 | 1 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| Structure & Body NHTSA category: STRUCTURE | 1 | 0 | 0 | 0 | 0 |
| Tires NHTSA category: TIRES | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | 1 | 1 | 0 | 1 | 0 |
Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year
Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.
Official recall campaigns, safety defect descriptions, and manufacturer free remedy instructions.
NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover resistance ratings.
EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Direct, deterministic answers synthesized from verified United States government databases for the 2023 Mazda CX-9
In official NHTSA consumer records, the most frequently cited issue area for the 2023 Mazda CX-9 is Driver Assistance & Safety Tech, appearing in 2 records (16.7% of submitted filings).
Secondary reported categories include Brakes & Traction Control (2) and Steering System (2).
AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 12 consumer defect complaints and 0 safety recall campaigns for the 2023 Mazda CX-9.
Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.
Among consumer complaint records on file with NHTSA for the 2023 Mazda CX-9, 3 filings cite a crash, 0 cite smoke or fire, and 1 report one or more injuries.
Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.