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Recall Campaigns
9
Federal recall campaigns
Urgent Safety Directives
0
Zero urgent stop-drive alerts
Affected Subsystems
5
Electrical System, Air Bags & Restraints
Authorized Remedy
100% Free
Mandated dealer repair by law
Federal Safety Campaign Analysis

Executive Recall Findings

The National Highway Traffic Safety Administration (NHTSA) lists 9 official safety recall campaigns for the 2016 Mercedes-Benz CLA in AutoUtility's current federal dataset. The primary affected vehicle systems include Electrical System, Air Bags & Restraints, Body & Structure. The 2016 Mercedes-Benz CLA belongs to the 1st Generation (C117) platform.

VIN Specificity Notice: Safety recall campaigns apply to specific production date ranges and vehicle identification numbers (VINs). Check your 17-digit VIN at NHTSA.gov or with an authorized dealer to verify whether a safety repair is open.
Campaign Status & Legal Rights
  • • Federal Authority: Recalls administered under 49 U.S.C. Chapter 301.
  • • Free Dealer Remedy: Under federal law, safety defect repairs are performed free of charge by franchised dealers.
  • • Latest Campaign Filing: Recorded on December 15, 2023.
Federal Directives

Official NHTSA Recall Campaigns (9)

Complete safety campaign filings including defect descriptions, safety hazards, and free dealer remedies

NHTSA Campaign #23V854000 STRUCTURE:BODY:ROOF AND PILLARS
Filed: December 15, 2023

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Safety Risk / Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Authorized Free Dealer Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #21V197000 STRUCTURE:BODY:ROOF AND PILLARS
Filed: March 19, 2021

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Safety Risk / Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Authorized Free Dealer Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #21V058000 ELECTRICAL SYSTEM:SOFTWARE
Filed: February 5, 2021 OTA Update

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety Risk / Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #19V892000 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Filed: December 16, 2019

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

Safety Risk / Consequence

In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. The recall began July 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060012.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #19V787000 COMMUNICATION
Filed: November 1, 2019 OTA Update

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Safety Risk / Consequence

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Authorized Free Dealer Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #17V627000 AIR BAGS:FRONTAL
Filed: October 6, 2017

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Safety Risk / Consequence

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #17V177000 ELECTRICAL SYSTEM:SOFTWARE
Filed: March 14, 2017

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Safety Risk / Consequence

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #17V114000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
Filed: February 23, 2017

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.

Safety Risk / Consequence

If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #16V335000 POWER TRAIN:CLUTCH ASSEMBLY
Filed: May 23, 2016

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling one 2016 CLA45 AMG vehicle manufactured November 10, 2015. This vehicle is equipped with a dual clutch transmission that may have a defective weld between the dual clutch disk and hub. This weld may crack and result in a loss of power to the wheels, causing the vehicle to stop.

Safety Risk / Consequence

A sudden loss of power can increase the risk of a crash.

Authorized Free Dealer Remedy

MBUSA will notify the owner, and a dealers will replace the dual clutch, free of charge. The recall began on August 11, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Subsystem Scope

Vehicle Systems Involved in Recalls for 2016 Mercedes-Benz CLA

Distribution of official safety recall campaigns across automotive subsystem domains

01 3 CAMPAIGNS

Electrical System

Safety campaign directives specifically targeting components within the Electrical System subsystem.

8 Consumer Complaints →
02 2 CAMPAIGNS

Air Bags & Restraints

Safety campaign directives specifically targeting components within the Air Bags & Restraints subsystem.

14 Consumer Complaints →
03 2 CAMPAIGNS

Body & Structure

Safety campaign directives specifically targeting components within the Body & Structure subsystem.

8 Consumer Complaints →
04 1 CAMPAIGN

Other / Miscellaneous

Safety campaign directives specifically targeting components within the Other / Miscellaneous subsystem.

8 Consumer Complaints →
05 1 CAMPAIGN

Powertrain & Transmission

Safety campaign directives specifically targeting components within the Powertrain & Transmission subsystem.

5 Consumer Complaints →
Fleet History

Recall History for Mercedes-Benz CLA

Official safety recall campaign volume across sibling model years (2015–2026)

Model Year NHTSA Recalls NHTSA Complaints Detailed Report
2015 Mercedes-Benz CLA 7 158 View 2015 Recalls →
2016 Mercedes-Benz CLA Current Page 9 66 Current
2017 Mercedes-Benz CLA 10 27 View 2017 Recalls →
2018 Mercedes-Benz CLA 10 46 View 2018 Recalls →
2019 Mercedes-Benz CLA 6 51 View 2019 Recalls →
2020 Mercedes-Benz CLA 13 24 View 2020 Recalls →
2021 Mercedes-Benz CLA 6 8 View 2021 Recalls →
2022 Mercedes-Benz CLA 0 4 View 2022 Recalls →
2023 Mercedes-Benz CLA 1 6 View 2023 Recalls →
2024 Mercedes-Benz CLA 0 0 View 2024 Recalls →
2025 Mercedes-Benz CLA 0 1 View 2025 Recalls →
2026 Mercedes-Benz CLA 0 0 View 2026 Recalls →
Consumer Checklist

VIN-Specific Recall Verification

How to confirm whether an individual vehicle requires an authorized safety repair

Safety recall campaigns apply to specific vehicle identification numbers (VINs) and manufacturing date ranges. To verify if your individual vehicle has an uncompleted safety recall:

  • Locate your 17-character VIN on the driver's side door jamb or dashboard.
  • Enter the VIN into the official NHTSA recall lookup at NHTSA.gov/recalls.
  • Contact any franchised Mercedes-Benz dealership to schedule a free remedy appointment.
NHTSA Vehicle Safety Hotline: 1-888-327-4236 (TTY: 711)
Related Workstations

Related Official Reports for 2016 Mercedes-Benz CLA

Explore owner problem reports and crash safety ratings for this model year

← 2016 Mercedes-Benz CLA Overview

Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.

2016 Mercedes-Benz CLA Owner Complaints (66) →

NHTSA defect complaints breakdown across all vehicle subsystems and recurring symptoms.

2016 Mercedes-Benz CLA Safety & Crash Ratings →

NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover ratings.

2016 Mercedes-Benz CLA MPG & Range →

EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Search Intelligence

Quick Answers: Safety Recalls & Federal Directives for the 2016 Mercedes-Benz CLA

Direct, deterministic answers synthesized from verified United States government databases for the 2016 Mercedes-Benz CLA

How many safety recalls are on file for the 2016 Mercedes-Benz CLA?

The 2016 Mercedes-Benz CLA is associated with 9 official NHTSA safety recall campaigns, affecting systems including Electrical System, Air Bags & Restraints, Body & Structure.

A recall campaign listing indicates that a safety defect or noncompliance standard was determined for specific production runs of this vehicle model year.

Source: NHTSA Safety Recalls Database (49 U.S.C. 30118)

Are there urgent 'Do Not Drive' or 'Park Outside' directives for the 2016 Mercedes-Benz CLA?

No official 'Do Not Drive' or 'Park Outside' safety advisories are associated with recall records for the 2016 Mercedes-Benz CLA in AutoUtility's current dataset.

Urgent directives apply to critical safety risks; standard recall campaigns require timely inspection and remedy at an authorized dealer.

Source: NHTSA Safety Recalls Database

Are recall repairs free for the 2016 Mercedes-Benz CLA?

If your individual vehicle is affected by an open safety recall, NHTSA advises owners to contact an authorized franchised dealership for the recall remedy at no charge.

Federal law (49 U.S.C. Chapter 301) requires manufacturers and franchised dealers to provide authorized safety recall repairs at no cost to the vehicle owner. Because campaigns apply to specific production runs and option packages, vehicle owners must verify their 17-character VIN at NHTSA.gov/recalls or through an authorized dealership to confirm individual applicability.

Source: National Traffic and Motor Vehicle Safety Act (49 U.S.C. Chapter 301)

Does a recall campaign apply to every 2016 Mercedes-Benz CLA?

Not necessarily. Model-year recall campaigns typically apply to specific vehicle production date ranges, assembly plants, or optional equipment packages.

AutoUtility's model-year records describe campaign scope; owners must check their individual 17-digit VIN at NHTSA.gov/recalls or through an authorized dealership to confirm if an open recall applies to their specific vehicle.

Source: NHTSA VIN Lookup Service
Official US Government Data Provenance

Recall records published on this page are retrieved directly from the National Highway Traffic Safety Administration (NHTSA) Safety Recalls Database under 49 U.S.C. 30118.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.