The 2021 Mercedes-Benz CLA is associated with 8 official NHTSA owner defect complaints and 6 safety recall campaigns in the federal safety database. The most frequently reported component area is Other / Uncategorized, accounting for 3 reports (38% of total complaints). EPA testing covers 4 certified vehicle configurations spanning 2l 4-cyl powertrain configurations. Gasoline and hybrid variants deliver 23 to 29 MPG combined. Detailed NHTSA crash-test ratings are not available in the current AutoUtility dataset for this model year. The 2021 Mercedes-Benz CLA belongs to the 2nd generation (C118) CLA platform spanning model years 2020–2026.

Key Data Findings
  • NHTSA Owner Complaints: 8 reports
  • Safety Recall Campaigns: 6 campaigns
  • Top Reported Defect Area: Other / Uncategorized (3 / 38%)
  • Safety Incident Signals: 1 crash / 0 fire / 1 injury reports
  • NHTSA Overall Safety Rating: Not rated by NHTSA
  • EPA Efficiency: 23–29 MPG (4 variants)
Data Note: Compiled directly from official NHTSA Office of Defects Investigation (ODI), NHTSA 5-Star Safety Ratings, and EPA FuelEconomy.gov databases.
Fuel Economy
23–29MPG
4 EPA certified variants (2l 4-cyl powertrain configurations)
Reported Complaints
8
8 submitted owner reports
Safety Recalls
6
6 official NHTSA recalls
NCAP Safety Rating
Not rated by NHTSA

What is the fuel economy and range of the 2021 Mercedes-Benz CLA?

Official EPA laboratory test ratings, electric driving range, and annual energy cost estimates by certified vehicle variant

Variant Engine Drivetrain Transmission City Highway Combined EV Range Est. Annual Fuel Cost
CLA250 2L 4-Cyl Front-Wheel Drive Automatic (AM7) 25 MPG 35 MPG 29 MPG $2,600 / yr
CLA250 4matic 2L 4-Cyl 4-Wheel Drive Automatic (AM7) 24 MPG 33 MPG 27 MPG $2,800 / yr
AMG CLA35 4matic 2L 4-Cyl 4-Wheel Drive Automatic (AM7) 22 MPG 29 MPG 25 MPG $3,050 / yr
AMG CLA45 4matic 2L 4-Cyl 4-Wheel Drive Automatic (AM8) 20 MPG 29 MPG 23 MPG $3,300 / yr
Data Boundary Note: EPA specifications are shown by certified vehicle configuration. NHTSA complaints and recall totals are recorded at the model-year level across all configurations.

What are the crash test safety ratings for the 2021 Mercedes-Benz CLA?

Official 5-Star Safety Ratings evaluated by the National Highway Traffic Safety Administration

NHTSA 5-Star NCAP laboratory crash evaluations are not currently on file for the 2021 Mercedes-Benz CLA.

Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Not Specified and Lane Departure Warning (LDW) is documented as Not Specified in official NHTSA records for tested 2021 Mercedes-Benz CLA models.
View complete 2021 Mercedes-Benz CLA crash test & safety breakdown →

What defect complaints are reported for the 2021 Mercedes-Benz CLA?

Summary of 8 verified consumer defect submissions filed with the NHTSA Office of Defects Investigation (ODI)

Total Complaints
8
Crash Reports
1
Fire Reports
0
Complaints w/ Injury
1
Total Injuries
1

Top Reported Problem Categories

Ranked by total consumer complaint submissions recorded by NHTSA

EXTERIOR LIGHTING 1 complaint
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE 1 complaint
Suspension 1 complaint (1 crash)
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 1 complaint
VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM 1 complaint

Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.

View all 2021 Mercedes-Benz CLA problems & component breakdown (6 categories) →

Are there open safety recalls on the 2021 Mercedes-Benz CLA?

Manufacturer safety recall campaigns monitored and recorded by NHTSA

NHTSA Campaign #26V481000 Active Recall
Affected Component: LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Defect Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Free Manufacturer Remedy: Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.
NHTSA Campaign #22V365000 Active Recall
Affected Component: ELECTRICAL SYSTEM:SOFTWARE

Defect Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Free Manufacturer Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
NHTSA Campaign #22V232000 Active Recall
Affected Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Free Manufacturer Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
View all 2021 Mercedes-Benz CLA recalls & campaign history (6 campaigns) →
Official US Government Data Provenance

The specifications, safety ratings, defect reports, and recall campaigns published on this page are retrieved directly from official United States Government agency databases:

  • NHTSA Office of Defects Investigation (ODI): Consumer complaints and defect reports.
  • NHTSA New Car Assessment Program (NCAP): Frontal, side, and rollover 5-Star crash safety test ratings.
  • U.S. EPA / FuelEconomy.gov: Standardized multi-cycle dynamometer fuel economy, MPGe, and electric driving range ratings.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.