AutoUtility currently tracks 41 official NHTSA owner defect complaints for the 2017 Mercedes-Benz GLS. Electrical System issues are the most frequently reported category, appearing in 8 complaints (19.5% of submitted records). Among these NHTSA complaint records, 1 filing cites a crash, 5 cite a fire, 2 report one or more injuries. The 2017 Mercedes-Benz GLS belongs to the 2nd Generation / GL Facelift (X166) platform.

Key Problem Findings
  • Total NHTSA Complaints: 41 reports
  • #1 Reported Problem Area: Electrical System (8 reports • 19.5% of submitted complaints)
  • Secondary Problem Areas: Exterior Lighting (6), Fuel & Propulsion System (6)
  • Crash-Citing Complaints: 1 filings
  • Fire-Citing Complaints: 5 filings
  • Complaints Reporting Injuries / Fatalities: 2 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
41
Submitted to NHTSA ODI
Crash-Citing Complaints
1
Filings citing a collision
Fire-Citing Complaints
5
Filings citing smoke or fire
Complaints Reporting Injuries
2
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2017 Mercedes-Benz GLS

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 19.5% of complaints

Electrical System

8 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
🔥 4 fire reports
#2 Problem Area 14.6% of complaints

Exterior Lighting

6 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#3 Problem Area 14.6% of complaints

Fuel & Propulsion System

6 owner complaints submitted to NHTSA ODI
🔥 3 fire reports
#4 Problem Area 12.2% of complaints

Engine & Cooling

5 owner complaints submitted to NHTSA ODI
🔥 2 fire reports 🩹 1 injury report entry
#5 Problem Area 9.8% of complaints

Steering System

4 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Recent NHTSA Owner Reports for 2017 Mercedes-Benz GLS

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Seats & Interior NHTSA ODI ID: #11748048
1 Injury Entry Filed: 07/02/2026

"I was driving around and my [XXX] daughter was complaining that the seat was getting super hot . I told her to stop playing with the seat warmer she then replied she was not . I kept driving and then she again told me it was burning her so i pulled over and saw that her leg was super red and i saw..."

Incident Date: 06/01/2026 • Raw NHTSA Component: SEATS
Driver Assistance & Safety Tech NHTSA ODI ID: #11713114
Crash Cited Filed: 01/24/2026

"Car did not brake when going about 5-7mph and crashed into another car."

Incident Date: 12/19/2025 • Raw NHTSA Component: FORWARD COLLISION AVOIDANCE
Electrical System NHTSA ODI ID: #11710906
Filed: 01/14/2026

"The contact owns a 2017 Mercedes-Benz GLS450. The contact heard an abnormal humming sound when the vehicle was started, and the humming sound grew louder over time. The contact believed that the humming sound was coming from the driver's side headlamp. The contact stated that the headlamp was..."

Incident Date: 08/14/2025 • Raw NHTSA Component: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY
Powertrain & Transmission NHTSA ODI ID: #11695525
Filed: 10/24/2025

"My 2017 Mercedes-Benz GLS 450 is experiencing serious and unpredictable transmission behavior related to the valve body and shifting mechanism. The transmission sometimes fails to engage Park, shifts on its own without driver input or attempts to engage Reverse unexpectedly. On multiple occasions..."

Incident Date: 02/15/2025 • Raw NHTSA Component: POWER TRAIN
Engine & Cooling NHTSA ODI ID: #11693202
Fire Cited Filed: 10/13/2025

"On July 23, 2025, I drove my Mercedes-Benz GLS 450 to a medical appointment. After arriving, I parked near the valet station, turned off the car, and went inside to check in at LabCorp. Within two minutes, witnesses reported black smoke from the hood — followed by a violent explosion that shook the..."

Incident Date: 07/23/2025 • Raw NHTSA Component: ENGINE
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Mercedes-Benz GLS

Reported defect complaint volume across sibling model years (2017–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2017 Mercedes-Benz GLS Current Page 41 1 8 Current
2018 Mercedes-Benz GLS 22 1 4 View 2018 Problems →
2019 Mercedes-Benz GLS 27 1 3 View 2019 Problems →
2020 Mercedes-Benz GLS 38 3 24 View 2020 Problems →
2021 Mercedes-Benz GLS 37 2 12 View 2021 Problems →
2022 Mercedes-Benz GLS 15 2 10 View 2022 Problems →
2023 Mercedes-Benz GLS 10 0 5 View 2023 Problems →
2024 Mercedes-Benz GLS 0 0 0 View 2024 Problems →
2025 Mercedes-Benz GLS 0 0 0 View 2025 Problems →
2026 Mercedes-Benz GLS 0 0 0 View 2026 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2017 Mercedes-Benz GLS

Complete distribution of consumer defect reports across all 19 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 7 0 0 0 0
EXTERIOR LIGHTING 5 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 3 0 3 0 0
Engine NHTSA category: ENGINE 3 0 1 1 0
Powertrain NHTSA category: POWER TRAIN 3 0 0 0 0
Seats & Restraints NHTSA category: SEATS 3 0 0 1 0
ELECTRICAL SYSTEM,ENGINE 2 0 1 0 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 2 0 0 0 0
Steering NHTSA category: STEERING 2 0 0 0 0
Suspension NHTSA category: SUSPENSION 2 0 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY 1 0 0 0 0
Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE 1 1 0 0 0
FUEL SYSTEM, GASOLINE,STRUCTURE,SERVICE BRAKES 1 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,UNKNOWN OR OTHER 1 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 1 0 0 0 0
WHEELS,UNKNOWN OR OTHER 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (41). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.