AutoUtility currently tracks 163 official NHTSA owner defect complaints for the 2020 Ram 2500. Fuel & Propulsion System issues are the most frequently reported category, appearing in 71 complaints (43.6% of submitted records). Among these NHTSA complaint records, 5 filings cite a crash, 4 cite a fire, 4 report one or more injuries.
- • Total NHTSA Complaints: 163 reports
- • #1 Reported Problem Area: Fuel & Propulsion System (71 reports • 43.6% of submitted complaints)
- • Secondary Problem Areas: Powertrain & Transmission (21), Electrical System (20)
- • Crash-Citing Complaints: 5 filings
- • Fire-Citing Complaints: 4 filings
- • Complaints Reporting Injuries / Fatalities: 4 injury filings • 0 fatality filings
Most Reported Problems for 2020 Ram 2500
Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records
Fuel & Propulsion System
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #21V880000 FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
Powertrain & Transmission
NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:
- Campaign #20V043000 POWER TRAIN:AUTOMATIC TRANSMISSION
- Campaign #22V835000 POWER TRAIN:AUTOMATIC TRANSMISSION
Electrical System
Engine & Cooling
Brakes & Traction Control
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #22V140000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Symptoms Mentioned in NHTSA Owner Reports for 2020 Ram 2500
Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis
AutoUtility uses deterministic phrase matching to identify recurring symptom descriptions within consumer-submitted NHTSA complaint narratives.
Loss of Motive Power While Driving
Recent NHTSA Owner Reports for 2020 Ram 2500
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"The contact owns a 2020 Ram Promaster 2500. The contact stated that while reversing, the rear-view camera displayed a blank or inverted image. The contact later received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet..."
"RAM COMPLIANCE RECALL PORTAL DROPPED (MOPAR Y78) VIN:[XXX] / Miles:110,862 Static 1.Driveway photo [XXX] proves 50PSI idle oil pressure, 0 warning lights on June 30. 2.Video [XXX] captures raw CP4 pump shards in filter housing. 3.Dealer faked portal closure July 7 without flush. Forced engine start..."
"The contact owns a 2020 Ram 2500. The contact stated that while driving the vehicle at an undisclosed speed, a tapping sound was heard, which gradually grew louder. The next day, the vehicle was taken to a dealer where it was diagnosed with a piston 5 failure, and the dealer determined that the..."
"The contact owns a 2020 RAM 2500. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was running unusually rough and the engine seized. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a..."
"The contact owns a 2020 Ram 2500. The contact stated that while standing directly behind the tailgate, the contact heard an audible "click", and the tailgate independently unlatched and opened, striking the contact's chest, and the contact was forcefully knocked to the ground. Due to the severity..."
Complaint History for Ram 2500
Reported defect complaint volume across sibling model years (2015–2023)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Ram 2500 | 214 | 13 | 15 | View 2015 Problems → |
| 2016 Ram 2500 | 257 | 15 | 14 | View 2016 Problems → |
| 2017 Ram 2500 | 684 | 12 | 12 | View 2017 Problems → |
| 2018 Ram 2500 | 2555 | 37 | 10 | View 2018 Problems → |
| 2019 Ram 2500 | 191 | 8 | 12 | View 2019 Problems → |
| 2020 Ram 2500 Current Page | 163 | 5 | 10 | Current |
| 2021 Ram 2500 | 105 | 6 | 8 | View 2021 Problems → |
| 2022 Ram 2500 | 0 | 0 | 12 | View 2022 Problems → |
| 2023 Ram 2500 | 0 | 0 | 8 | View 2023 Problems → |
Detailed NHTSA Component Breakdown for 2020 Ram 2500
Complete distribution of consumer defect reports across all 52 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Reported Injury Entries | Reported Fatality Entries |
|---|---|---|---|---|---|
| FUEL SYSTEM, DIESEL | 25 | 0 | 0 | 0 | 0 |
| Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM | 17 | 0 | 0 | 0 | 0 |
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 14 | 1 | 0 | 0 | 0 |
| ENGINE,FUEL/PROPULSION SYSTEM | 11 | 0 | 0 | 0 | 0 |
| Powertrain NHTSA category: POWER TRAIN | 9 | 1 | 1 | 0 | 0 |
| Engine NHTSA category: ENGINE | 7 | 0 | 0 | 0 | 0 |
| Steering NHTSA category: STEERING | 7 | 0 | 0 | 0 | 0 |
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 6 | 0 | 2 | 0 | 0 |
| Service Brakes NHTSA category: SERVICE BRAKES | 5 | 0 | 0 | 0 | 0 |
| Structure & Body NHTSA category: STRUCTURE | 5 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | 4 | 0 | 0 | 0 | 0 |
| Wheels & Hubs NHTSA category: WHEELS | 4 | 0 | 0 | 0 | 0 |
| Air Bags NHTSA category: AIR BAGS | 2 | 0 | 0 | 1 | 0 |
| ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | 2 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,SERVICE BRAKES | 2 | 0 | 0 | 0 | 0 |
| Equipment & Accessories NHTSA category: EQUIPMENT | 2 | 0 | 0 | 0 | 0 |
| FUEL SYSTEM, DIESEL,POWER TRAIN | 2 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ENGINE | 2 | 0 | 0 | 0 | 0 |
| Seat Belts NHTSA category: SEAT BELTS | 2 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,ENGINE | 2 | 0 | 0 | 0 | 0 |
| Visibility & Wipers NHTSA category: VISIBILITY/WIPER | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,ENGINE | 1 | 0 | 1 | 0 | 0 |
| ELECTRICAL SYSTEM,SEATS | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,WHEELS | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,WHEELS,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING | 1 | 0 | 0 | 0 | 0 |
| FUEL SYSTEM, DIESEL,ELECTRICAL SYSTEM,STRUCTURE | 1 | 0 | 0 | 0 | 0 |
| FUEL SYSTEM, DIESEL,ENGINE | 1 | 0 | 0 | 0 | 0 |
| FUEL SYSTEM, DIESEL,SERVICE BRAKES, HYDRAULIC | 1 | 1 | 0 | 1 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER | 1 | 0 | 0 | 0 | 0 |
| SEAT BELTS,STRUCTURE | 1 | 0 | 0 | 0 | 0 |
| SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL (ESC) | 1 | 1 | 0 | 1 | 0 |
| SERVICE BRAKES, HYDRAULIC,POWER TRAIN | 1 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| STEERING,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER | 1 | 0 | 0 | 0 | 0 |
| STEERING,SERVICE BRAKES,ENGINE | 1 | 1 | 0 | 0 | 0 |
| STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| STRUCTURE,LATCHES/LOCKS/LINKAGES | 1 | 0 | 0 | 1 | 0 |
| SUSPENSION,STRUCTURE,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| Tires NHTSA category: TIRES | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| Visibility / Glass NHTSA category: VISIBILITY | 1 | 0 | 0 | 0 | 0 |
| VISIBILITY,STRUCTURE,ENGINE | 1 | 0 | 0 | 0 | 0 |
| WHEELS,ENGINE,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| WHEELS,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
Official NHTSA Defect Investigations (2)
Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled popula...
High pressure fuel pump failure
The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `interna...
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.