AutoUtility currently tracks 57 official NHTSA owner defect complaints for the 2016 Ram ProMaster City. Engine & Cooling issues are the most frequently reported category, appearing in 20 complaints (35.1% of submitted records). Zero crashes, fires, injury reports, or fatality reports are cited across these complaint records.

Key Problem Findings
  • Total NHTSA Complaints: 57 reports
  • #1 Reported Problem Area: Engine & Cooling (20 reports • 35.1% of submitted complaints)
  • Secondary Problem Areas: Electrical System (15), Powertrain & Transmission (15)
  • Crash-Citing Complaints: 0 filings
  • Fire-Citing Complaints: 0 filings
  • Complaints Reporting Injuries / Fatalities: 0 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
57
Submitted to NHTSA ODI
Crash-Citing Complaints
0
Filings citing a collision
Fire-Citing Complaints
0
Filings citing smoke or fire
Complaints Reporting Injuries
0
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2016 Ram ProMaster City

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 35.1% of complaints

Engine & Cooling

20 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#2 Problem Area 26.3% of complaints

Electrical System

15 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 2 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
✓ 0 crashes or fires cited
#3 Problem Area 26.3% of complaints

Powertrain & Transmission

15 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#4 Problem Area 10.5% of complaints

Exterior Lighting

6 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
#5 Problem Area 8.8% of complaints

Brakes & Traction Control

5 owner complaints submitted to NHTSA ODI
✓ 0 crashes or fires cited
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Recent NHTSA Owner Reports for 2016 Ram ProMaster City

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Visibility, Wipers & Glass NHTSA ODI ID: #11757446
Filed: 08/17/2026

"The contact owns a 2016 Ram ProMaster 2500. The contact stated that while driving approximately 12 MPH, the windshield wipers became inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the windshield wiper motor needed to be..."

Incident Date: 06/30/2026 • Raw NHTSA Component: VISIBILITY
Engine & Cooling NHTSA ODI ID: #11702191
Filed: 12/01/2025

"I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel..."

Incident Date: 10/01/2025 • Raw NHTSA Component: ENGINE
Other / Miscellaneous NHTSA ODI ID: #11686287
Filed: 09/10/2025

"The backup camera on our Ram is currently inverted. I am not sure if it is available for inspection. It makes it hard to see what is behind us when backing up. We received a notice about a recall concerning this issue but I do not see it mentioned on your website when looking up the vehicle. No..."

Incident Date: 11/30/2021 • Raw NHTSA Component: UNKNOWN OR OTHER
Engine & Cooling NHTSA ODI ID: #11671916
Filed: 07/08/2025

"The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were..."

Incident Date: 07/07/2025 • Raw NHTSA Component: ELECTRICAL SYSTEM,ENGINE
Other / Miscellaneous NHTSA ODI ID: #11639139
Filed: 01/28/2025

"The 2 items that were listed on the recall caused the transmission to fail. In turn, I had to replace the transmission. If it weren't for the recall, the transmission would have been fine. I first noticed there was a problem when it wouldn't allow me to shift gears. When the dealership fixed the..."

Incident Date: 12/06/2024 • Raw NHTSA Component: UNKNOWN OR OTHER
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Ram ProMaster City

Reported defect complaint volume across sibling model years (2015–2022)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Ram ProMaster City 87 2 4 View 2015 Problems →
2016 Ram ProMaster City Current Page 57 0 4 Current
2017 Ram ProMaster City 76 2 3 View 2017 Problems →
2018 Ram ProMaster City 1 0 2 View 2018 Problems →
2019 Ram ProMaster City 5 1 1 View 2019 Problems →
2020 Ram ProMaster City 1 0 2 View 2020 Problems →
2021 Ram ProMaster City 5 0 3 View 2021 Problems →
2022 Ram ProMaster City 2 0 0 View 2022 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2016 Ram ProMaster City

Complete distribution of consumer defect reports across all 27 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Engine NHTSA category: ENGINE 10 0 0 0 0
Powertrain NHTSA category: POWER TRAIN 7 0 0 0 0
EXTERIOR LIGHTING 6 0 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 5 0 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 4 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM 3 0 0 0 0
POWER TRAIN,ENGINE 2 0 0 0 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 1 0 0 0 0
Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING 1 0 0 0 0
ENGINE AND ENGINE COOLING,EQUIPMENT 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 1 0 0 0 0
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 1 0 0 0 0
POWER TRAIN,WHEELS 1 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 1 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 1 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 1 0 0 0 0
SUSPENSION,ELECTRICAL SYSTEM 1 0 0 0 0
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES 1 0 0 0 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 1 0 0 0 0
VEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKES 1 0 0 0 0
Visibility / Glass NHTSA category: VISIBILITY 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (57). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.