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Total NHTSA Complaints
5
Owner filings recorded
#1 Reported Problem
Engine & Cooling
3 reports (60%)
Crash Incident Reports
0
Zero collision citations
Fire & Injury Reports
0
0 fire • 0 injury filings
Defect Investigation Analysis

Executive Problem Findings

AutoUtility currently tracks 5 official NHTSA owner defect complaints for the 2021 Ram ProMaster City. Engine & Cooling issues are the most frequently reported category, appearing in 3 complaints (60% of submitted records). Zero crashes, fires, injury reports, or fatality reports are cited across these complaint records.

Methodology Notice: Consumer complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Filings are not normalized for sales volume or vehicle mileage and do not constitute an audited component failure rate.
Incident & Severity Profile
  • • Total Owner Reports: 5 complaints submitted under federal penalty.
  • • Primary Subsystem: Engine & Cooling accounts for 60% of submissions (3 reports).
  • • Secondary Systems: Air Bags & Restraints (1), Exterior Lighting (1).
  • • Crash Incidents: 0 filings cite an impact or collision.
  • • Thermal Incidents: 0 filings cite smoke or fire.
  • • Reported Casualties: 0 injury filings • 0 fatality filings.
Category Distribution

Reported Defect Categories for 2021 Ram ProMaster City

Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records

Engine & Cooling
3
60%
Air Bags & Restraints
1
20%
Exterior Lighting
1
20%
#1 60% SHARE

Engine & Cooling

3 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
#2 20% SHARE

Air Bags & Restraints

1 owner complaint submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
⚠️ 1 Associated Recall Campaign
#3 20% SHARE

Exterior Lighting

1 owner complaint submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
⚠️ 1 Associated Recall Campaign
Consumer Filings

Recent NHTSA Owner Reports for 2021 Ram ProMaster City

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Engine & Cooling ODI #11630399
Filed: 12/12/2024
Defect Report

"Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly..."

Engine & Cooling ODI #11630396
Filed: 12/12/2024
Defect Report

"Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly..."

Engine & Cooling ODI #11459396
Filed: 04/03/2022
Defect Report

"Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be..."

Air Bags & Restraints ODI #11445565
Filed: 12/30/2021
Defect Report

"The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number: 21V728000 (Exterior Lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for NHTSA Campaign Number: 21V699000 (Seat Belts)..."

Other / Miscellaneous ODI #11433611
Filed: 09/20/2021
Defect Report

"Two instances of rooftop tent opening without human interaction. Incident 1 // 9-17-21: Vehicle was parked and the front drivers side latch (attached photo) opened due to gusts of wind. Incident 2 // 9-19-21: When driving approximately 65 mph (cruise control) on Interstate 40 in Arizona, the front..."

Multi-Year Trend

Complaint History for Ram ProMaster City

Reported defect complaint volume across sibling model years (2015–2022)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Ram ProMaster City 87 2 4 View 2015 Problems →
2016 Ram ProMaster City 57 0 4 View 2016 Problems →
2017 Ram ProMaster City 76 2 3 View 2017 Problems →
2018 Ram ProMaster City 1 0 2 View 2018 Problems →
2019 Ram ProMaster City 5 1 1 View 2019 Problems →
2020 Ram ProMaster City 1 0 2 View 2020 Problems →
2021 Ram ProMaster City Current Page 5 0 3 Current
2022 Ram ProMaster City 2 0 0 View 2022 Problems →
Exhaustive System Audit

Detailed NHTSA Component Breakdown for 2021 Ram ProMaster City

Complete distribution of consumer defect reports across all 3 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Injury Entries Fatality Entries
Engine NHTSA category: ENGINE 3 0 0 0 0
Equipment & Accessories NHTSA category: EQUIPMENT 1 0 0 0 0
EXTERIOR LIGHTING,SEAT BELTS 1 0 0 0 0
Search Intelligence

Quick Answers: Common Problems & Reliability Questions for the 2021 Ram ProMaster City

Direct, deterministic answers synthesized from verified United States government databases for the 2021 Ram ProMaster City

What are the most common reported problems with the 2021 Ram ProMaster City?

In official NHTSA consumer records, the most frequently cited issue area for the 2021 Ram ProMaster City is Engine & Cooling, appearing in 3 records (60% of submitted filings).

Secondary reported categories include Air Bags & Restraints (1) and Exterior Lighting (1).

Source: NHTSA Office of Defects Investigation (ODI)

Is the 2021 Ram ProMaster City a reliable vehicle?

AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 5 consumer defect complaints and 3 safety recall campaigns for the 2021 Ram ProMaster City.

Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.

Source: NHTSA ODI & Safety Recalls Databases

Are there crash, fire, or injury reports associated with the 2021 Ram ProMaster City?

Consumer complaint records on file with NHTSA for the 2021 Ram ProMaster City cite zero crashes, zero fires, and zero injuries.

Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.

Source: NHTSA Office of Defects Investigation Consumer Logs
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.