AutoUtility currently tracks 116 official NHTSA owner defect complaints for the 2021 Ram ProMaster. Driver Assistance & Safety Tech issues are the most frequently reported category, appearing in 39 complaints (33.6% of submitted records). Among these NHTSA complaint records, 2 filings cite a crash, 3 cite a fire, 1 reports one or more injuries.

Key Problem Findings
  • • Total NHTSA Complaints: 116 reports
  • • #1 Reported Problem Area: Driver Assistance & Safety Tech (39 reports • 33.6% of submitted complaints)
  • • Secondary Problem Areas: Electrical System (19), Powertrain & Transmission (15)
  • • Crash-Citing Complaints: 2 filings
  • • Fire-Citing Complaints: 3 filings
  • • Complaints Reporting Injuries / Fatalities: 1 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
116
Submitted to NHTSA ODI
Crash-Citing Complaints
2
Filings citing a collision
Fire-Citing Complaints
3
Filings citing smoke or fire
Complaints Reporting Injuries
1
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2021 Ram ProMaster

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 33.6% of complaints

Driver Assistance & Safety Tech

39 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
🔥 1 fire report
#2 Problem Area 16.4% of complaints

Electrical System

19 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 1 crash report 🔥 1 fire report
#3 Problem Area 12.9% of complaints

Powertrain & Transmission

15 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 1 crash report
#4 Problem Area 11.2% of complaints

Engine & Cooling

13 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
🔥 2 fire reports
#5 Problem Area 7.8% of complaints

Brakes & Traction Control

9 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 1 crash report 🩹 1 injury report entry
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Symptoms Mentioned in NHTSA Owner Reports for 2021 Ram ProMaster

Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis

AutoUtility uses deterministic phrase matching to identify recurring symptom descriptions within consumer-submitted NHTSA complaint narratives.

Visibility, Wipers & Glass 2.6% of complaints

Rearview Camera / Screen Display Blackout

3 complaint narratives describe this symptom
Powertrain & Transmission 2.6% of complaints

Loss of Motive Power While Driving

3 complaint narratives describe this symptom
Symptom Identification Method: A complaint may describe more than one symptom, so percentages may sum to more than 100%. Symptom identification reflects text contained in consumer-submitted complaint records and does not establish a confirmed mechanical diagnosis.

Recent NHTSA Owner Reports for 2021 Ram ProMaster

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Driver Assistance & Safety Tech NHTSA ODI ID: #11757496
Filed: 08/17/2026

"The contact owns a 2021 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The vehicle was taken to the dealer; however, the dealer declined to complete the recall repair. The manufacturer was not made aware of the issue. The contact..."

Incident Date: 08/17/2026 • Raw NHTSA Component: BACK OVER PREVENTION
Fuel & Propulsion System NHTSA ODI ID: #11756268
Filed: 08/11/2026

"fuel tank leaking gasoline. vapors and liquid gasoline leaking from fuel tank"

Incident Date: 08/11/2026 • Raw NHTSA Component: FUEL/PROPULSION SYSTEM
Brakes & Traction Control NHTSA ODI ID: #11753014
Filed: 07/27/2026

"Vehicle experienced severe, premature component failures posing direct safety hazards while operating a commercial work van: 1. Parking Brake Seizure (01/25/2025 @ 49,197 miles): The parking brake pivot assembly completely seized, causing the rear brake assembly to lock up and rendering the vehicle..."

Incident Date: 05/15/2026 • Raw NHTSA Component: SUSPENSION,POWER TRAIN,SERVICE BRAKES
Engine & Cooling NHTSA ODI ID: #11752567
Filed: 07/24/2026

"The specific issue you are dealing with is Chrysler Recall 67C (NHTSA Campaign 25V720). This recall impacts nearly 300,000 Ram ProMaster vans (model years 2018–2026) due to an overheating radiator cooling fan circuit that poses a significant vehicle fire risk. More than 200 of these are from the..."

Incident Date: 02/01/2026 • Raw NHTSA Component: ENGINE
Driver Assistance & Safety Tech NHTSA ODI ID: #11746715
Filed: 06/26/2026

"The contact owns a 2021 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact..."

Incident Date: 05/27/2026 • Raw NHTSA Component: BACK OVER PREVENTION
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Ram ProMaster

Reported defect complaint volume across sibling model years (2015–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2015 Ram ProMaster 83 1 13 View 2015 Problems →
2016 Ram ProMaster 70 1 15 View 2016 Problems →
2017 Ram ProMaster 0 0 10 View 2017 Problems →
2018 Ram ProMaster 37 4 10 View 2018 Problems →
2019 Ram ProMaster 57 2 9 View 2019 Problems →
2020 Ram ProMaster 45 3 5 View 2020 Problems →
2021 Ram ProMaster Current Page 116 2 8 Current
2022 Ram ProMaster 60 1 8 View 2022 Problems →
2023 Ram ProMaster 88 0 5 View 2023 Problems →
2024 Ram ProMaster 13 0 5 View 2024 Problems →
2025 Ram ProMaster 6 0 4 View 2025 Problems →
2026 Ram ProMaster 0 0 4 View 2026 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2021 Ram ProMaster

Complete distribution of consumer defect reports across all 39 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 16 0 0 0 0
Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION 13 0 0 0 0
Lane Departure Warning NHTSA category: LANE DEPARTURE 9 0 0 0 0
Powertrain NHTSA category: POWER TRAIN 7 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 7 0 0 0 0
ENGINE AND ENGINE COOLING,BACK OVER PREVENTION 6 0 0 0 0
Wheels & Hubs NHTSA category: WHEELS 6 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 5 0 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 4 0 1 0 0
ELECTRICAL SYSTEM,LANE DEPARTURE 4 0 0 0 0
Equipment & Accessories NHTSA category: EQUIPMENT 4 0 0 0 0
ELECTRICAL SYSTEM,BACK OVER PREVENTION 2 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 2 0 0 0 0
Engine NHTSA category: ENGINE 2 0 1 0 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 2 0 0 0 0
Steering NHTSA category: STEERING 2 0 0 0 0
STEERING,POWER TRAIN,ELECTRICAL SYSTEM 2 0 0 0 0
Tires NHTSA category: TIRES 2 0 0 0 0
ELECTRICAL SYSTEM,SEAT BELTS,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE 1 0 0 0 0
Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING 1 0 0 0 0
ENGINE,BACK OVER PREVENTION 1 0 1 0 0
EXTERIOR LIGHTING 1 0 0 0 0
FUEL SYSTEM, OTHER,EQUIPMENT,ELECTRICAL SYSTEM 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM 1 1 0 0 0
POWER TRAIN,STRUCTURE 1 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER,ENGINE 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 1 0 0 0 0
Seats & Restraints NHTSA category: SEATS 1 0 0 0 0
SEATS,SERVICE BRAKES 1 1 0 1 0
STRUCTURE,BACK OVER PREVENTION,ELECTRICAL SYSTEM 1 0 0 0 0
SUSPENSION,POWER TRAIN,SERVICE BRAKES 1 0 0 0 0
SUSPENSION,POWER TRAIN,WHEELS 1 0 0 0 0
SUSPENSION,STRUCTURE,UNKNOWN OR OTHER 1 0 0 0 0
UNKNOWN OR OTHER,EQUIPMENT 1 0 0 0 0
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE 1 0 0 0 0
Visibility / Glass NHTSA category: VISIBILITY 1 0 0 0 0
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 1 0 0 0 0
VISIBILITY/WIPER,LANE DEPARTURE,BACK OVER PREVENTION 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (116). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.

Related Official Reports for 2021 Ram ProMaster

Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year

Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.