AutoUtility currently tracks 88 official NHTSA owner defect complaints for the 2023 Ram ProMaster. Steering System issues are the most frequently reported category, appearing in 33 complaints (37.5% of submitted records). Among these NHTSA complaint records, 6 cite a fire.
Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records
33 owner complaints submitted to NHTSA ODI for this subsystem.
25 owner complaints submitted to NHTSA ODI for this subsystem.
25 owner complaints submitted to NHTSA ODI for this subsystem.
12 owner complaints submitted to NHTSA ODI for this subsystem.
Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis
5 complaint narratives describe this symptom.
4 complaint narratives describe this symptom.
Formal engineering analyses and preliminary evaluations opened by the NHTSA Office of Defects Investigation
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"While at the dealership service center, the "service electronic power steering" warning light illuminated on the dash and when driven the steering wheel began snapping back, making driving very difficult. The garage informed us that the van is considered unsafe/undriveable until fixed due to the..."
"The collision warning system fails to work around 90% of the time. This has been reported to the dealer with no resolution. This is a known problem issue on all Promaster vans and Stellantis refuses to fix the software."
"Vehicle wheel would suddenly jerk when driving. Video of steering wheel doing this was taken while parked. The suddenness of this created immediate dangers to the driver and any around due to the unpredictability of the steering. Vehicle was brought to a dealer/service center where they diagnosed a..."
"The Electronic Power Steering (and EPS Module) failed, making it incredibly hard to steer especially at low speeds. Dealer confirmed that the power steering rack has failed. All power steering features and lights came on, rendering the vehicle inoperable while driving doen the road. This is a..."
"Power steering electrical connector(s) completely corroded from moisture intrusion, while driving ps shut down and warning light flashed. Had to suddenly correct in a corner without ps, almost had an accident. It is available for inspection, as I cannot afford to fix this yet. Dealer inspected..."
Reported defect complaint volume across sibling model years (2015–2026)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Ram ProMaster | 83 | 1 | 13 | View 2015 Problems → |
| 2016 Ram ProMaster | 70 | 1 | 15 | View 2016 Problems → |
| 2017 Ram ProMaster | 0 | 0 | 10 | View 2017 Problems → |
| 2018 Ram ProMaster | 37 | 4 | 10 | View 2018 Problems → |
| 2019 Ram ProMaster | 57 | 2 | 9 | View 2019 Problems → |
| 2020 Ram ProMaster | 45 | 3 | 5 | View 2020 Problems → |
| 2021 Ram ProMaster | 116 | 2 | 8 | View 2021 Problems → |
| 2022 Ram ProMaster | 60 | 1 | 8 | View 2022 Problems → |
| 2023 Ram ProMaster Current Page | 88 | 0 | 5 | Current |
| 2024 Ram ProMaster | 13 | 0 | 5 | View 2024 Problems → |
| 2025 Ram ProMaster | 6 | 0 | 4 | View 2025 Problems → |
| 2026 Ram ProMaster | 0 | 0 | 4 | View 2026 Problems → |
Complete distribution of consumer defect reports across all 29 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Injury Entries | Fatality Entries |
|---|---|---|---|---|---|
| Steering NHTSA category: STEERING | 23 | 0 | 0 | 0 | 0 |
| Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING | 15 | 0 | 1 | 0 | 0 |
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 7 | 0 | 1 | 0 | 0 |
| Engine NHTSA category: ENGINE | 5 | 0 | 0 | 0 | 0 |
| Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM | 5 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM | 5 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,ENGINE | 3 | 0 | 3 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 2 | 0 | 1 | 0 | 0 |
| Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE | 2 | 0 | 0 | 0 | 0 |
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,EQUIPMENT | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning NHTSA category: LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| Powertrain NHTSA category: POWER TRAIN | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| SERVICE BRAKES,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| STEERING,ENGINE | 1 | 0 | 0 | 0 | 0 |
| STEERING,POWER TRAIN,ELECTRICAL SYSTEM | 1 | 0 | 0 | 0 | 0 |
| STEERING,POWER TRAIN,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,ENGINE | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| VISIBILITY,STRUCTURE | 1 | 0 | 0 | 0 | 0 |
Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year
Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.
Official recall campaigns, safety defect descriptions, and manufacturer free remedy instructions.
NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover resistance ratings.
EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Direct, deterministic answers synthesized from verified United States government databases for the 2023 Ram ProMaster
In official NHTSA consumer records, the most frequently cited issue area for the 2023 Ram ProMaster is Steering System, appearing in 33 records (37.5% of submitted filings).
Secondary reported categories include Electrical System (25) and Engine & Cooling (25).
AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 88 consumer defect complaints and 5 safety recall campaigns for the 2023 Ram ProMaster.
Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.
Among consumer complaint records on file with NHTSA for the 2023 Ram ProMaster, 0 filings cite a crash, 6 cite smoke or fire, and 0 report one or more injuries.
Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.
NHTSA ODI records list 1 formal defect investigation involving the 2023 Ram ProMaster (1 currently open).
Federal defect investigations are formal engineering evaluations opened when safety defect trends emerge, and do not by themselves establish a confirmed defect or mandatory recall.
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.