AutoUtility currently tracks 88 official NHTSA owner defect complaints for the 2023 Ram ProMaster. Steering System issues are the most frequently reported category, appearing in 33 complaints (37.5% of submitted records). Among these NHTSA complaint records, 6 cite a fire.
- • Total NHTSA Complaints: 88 reports
- • #1 Reported Problem Area: Steering System (33 reports • 37.5% of submitted complaints)
- • Secondary Problem Areas: Electrical System (25), Engine & Cooling (25)
- • Crash-Citing Complaints: 0 filings
- • Fire-Citing Complaints: 6 filings
- • Complaints Reporting Injuries / Fatalities: 0 injury filings • 0 fatality filings
Most Reported Problems for 2023 Ram ProMaster
Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records
Steering System
Electrical System
Engine & Cooling
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #25V720000 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Driver Assistance & Safety Tech
NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:
- Campaign #24V436000 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Fuel & Propulsion System
Symptoms Mentioned in NHTSA Owner Reports for 2023 Ram ProMaster
Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis
AutoUtility uses deterministic phrase matching to identify recurring symptom descriptions within consumer-submitted NHTSA complaint narratives.
Steering Sticking, Binding or Assist Loss
Loss of Motive Power While Driving
Recent NHTSA Owner Reports for 2023 Ram ProMaster
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"While at the dealership service center, the "service electronic power steering" warning light illuminated on the dash and when driven the steering wheel began snapping back, making driving very difficult. The garage informed us that the van is considered unsafe/undriveable until fixed due to the..."
"The collision warning system fails to work around 90% of the time. This has been reported to the dealer with no resolution. This is a known problem issue on all Promaster vans and Stellantis refuses to fix the software."
"Vehicle wheel would suddenly jerk when driving. Video of steering wheel doing this was taken while parked. The suddenness of this created immediate dangers to the driver and any around due to the unpredictability of the steering. Vehicle was brought to a dealer/service center where they diagnosed a..."
"The Electronic Power Steering (and EPS Module) failed, making it incredibly hard to steer especially at low speeds. Dealer confirmed that the power steering rack has failed. All power steering features and lights came on, rendering the vehicle inoperable while driving doen the road. This is a..."
"Power steering electrical connector(s) completely corroded from moisture intrusion, while driving ps shut down and warning light flashed. Had to suddenly correct in a corner without ps, almost had an accident. It is available for inspection, as I cannot afford to fix this yet. Dealer inspected..."
Complaint History for Ram ProMaster
Reported defect complaint volume across sibling model years (2015–2026)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Ram ProMaster | 83 | 1 | 13 | View 2015 Problems → |
| 2016 Ram ProMaster | 70 | 1 | 15 | View 2016 Problems → |
| 2017 Ram ProMaster | 0 | 0 | 10 | View 2017 Problems → |
| 2018 Ram ProMaster | 37 | 4 | 10 | View 2018 Problems → |
| 2019 Ram ProMaster | 57 | 2 | 9 | View 2019 Problems → |
| 2020 Ram ProMaster | 45 | 3 | 5 | View 2020 Problems → |
| 2021 Ram ProMaster | 116 | 2 | 8 | View 2021 Problems → |
| 2022 Ram ProMaster | 60 | 1 | 8 | View 2022 Problems → |
| 2023 Ram ProMaster Current Page | 88 | 0 | 5 | Current |
| 2024 Ram ProMaster | 13 | 0 | 5 | View 2024 Problems → |
| 2025 Ram ProMaster | 6 | 0 | 4 | View 2025 Problems → |
| 2026 Ram ProMaster | 0 | 0 | 4 | View 2026 Problems → |
Detailed NHTSA Component Breakdown for 2023 Ram ProMaster
Complete distribution of consumer defect reports across all 29 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Reported Injury Entries | Reported Fatality Entries |
|---|---|---|---|---|---|
| Steering NHTSA category: STEERING | 23 | 0 | 0 | 0 | 0 |
| Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING | 15 | 0 | 1 | 0 | 0 |
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 7 | 0 | 1 | 0 | 0 |
| Engine NHTSA category: ENGINE | 5 | 0 | 0 | 0 | 0 |
| Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM | 5 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM | 5 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,ENGINE | 3 | 0 | 3 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 2 | 0 | 1 | 0 | 0 |
| Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE | 2 | 0 | 0 | 0 | 0 |
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,EQUIPMENT | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning NHTSA category: LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| Powertrain NHTSA category: POWER TRAIN | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| SERVICE BRAKES,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| STEERING,ELECTRICAL SYSTEM,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| STEERING,ENGINE | 1 | 0 | 0 | 0 | 0 |
| STEERING,POWER TRAIN,ELECTRICAL SYSTEM | 1 | 0 | 0 | 0 | 0 |
| STEERING,POWER TRAIN,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,ENGINE | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| VISIBILITY,STRUCTURE | 1 | 0 | 0 | 0 | 0 |
Official NHTSA Defect Investigations (1)
Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)
Loss of Power Steering Assist
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional...
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.