AutoUtility currently tracks 42 official NHTSA owner defect complaints for the 2023 Volkswagen Jetta. Engine & Cooling issues are the most frequently reported category, appearing in 11 complaints (26.2% of submitted records). Among these NHTSA complaint records, 1 filing cites a crash. The 2023 Volkswagen Jetta belongs to the 7th Generation (A7 / Typ BU) platform.
Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records
11 owner complaints submitted to NHTSA ODI for this subsystem.
11 owner complaints submitted to NHTSA ODI for this subsystem.
11 owner complaints submitted to NHTSA ODI for this subsystem.
9 owner complaints submitted to NHTSA ODI for this subsystem.
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"Car was started on afternoon of XXX and the Low Coolant alert sound and dashboard light came on. Opened hood and car was completely out of coolant. Took to Royal Automotive, Vestavia Hills, AL on Wednesday XXX to be fixed. Dealer assessment was “PERFORMED COOLING SYSTEM LEAK TEST. THE VEHICLE..."
"I bought car back in June or July 2024. Since then Ive had issues with vehicle. Bad breaks, bad wheel bearings that were replaced & car just never drove smooth. Since buying car & driving it around for months I have felt a jerk/pull when in drive mode from 0mi when stepping on gas. The Engine has..."
"At only 24,000 miles, the rear brakes are already showing significant wear. When checked by the dealer, they were 2mm, while the front brakes were 12mm. The service representatives at the dealership have said this is a known problem with this model year, and they have already seen several cars with..."
"The SOS Module failed three times and was replaced three times under warranty. The failure mode is a battery that cannot be ordered due to manufacturer issues. The failed module limits crash reporting. I have attached the three work orders for this vehicle."
"Adaptive Cruise control stops working suddenly with message "Travel Assist currently not available". Warning goes after restart or have to go and cancel assist completely and start again and then it works for few minutes and appears again. The problem sometimes doesn’t show up for days but..."
Reported defect complaint volume across sibling model years (2015–2026)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Volkswagen Jetta | 194 | 8 | 8 | View 2015 Problems → |
| 2016 Volkswagen Jetta | 162 | 18 | 5 | View 2016 Problems → |
| 2017 Volkswagen Jetta | 159 | 18 | 7 | View 2017 Problems → |
| 2018 Volkswagen Jetta | 31 | 1 | 3 | View 2018 Problems → |
| 2019 Volkswagen Jetta | 545 | 19 | 11 | View 2019 Problems → |
| 2020 Volkswagen Jetta | 51 | 1 | 6 | View 2020 Problems → |
| 2021 Volkswagen Jetta | 66 | 3 | 4 | View 2021 Problems → |
| 2022 Volkswagen Jetta | 42 | 1 | 1 | View 2022 Problems → |
| 2023 Volkswagen Jetta Current Page | 42 | 1 | 0 | Current |
| 2024 Volkswagen Jetta | 40 | 2 | 0 | View 2024 Problems → |
| 2025 Volkswagen Jetta | 24 | 4 | 2 | View 2025 Problems → |
| 2026 Volkswagen Jetta | 0 | 0 | 1 | View 2026 Problems → |
Complete distribution of consumer defect reports across all 21 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Injury Entries | Fatality Entries |
|---|---|---|---|---|---|
| Engine NHTSA category: ENGINE | 8 | 0 | 0 | 0 | 0 |
| Service Brakes NHTSA category: SERVICE BRAKES | 8 | 0 | 0 | 0 | 0 |
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 4 | 0 | 0 | 0 | 0 |
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE | 3 | 0 | 0 | 0 | 0 |
| AIR BAGS,FORWARD COLLISION AVOIDANCE | 1 | 1 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | 1 | 0 | 0 | 0 | 0 |
| POWER TRAIN,ENGINE,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| Service Brakes NHTSA category: SERVICE BRAKES, HYDRAULIC | 1 | 0 | 0 | 0 | 0 |
| SERVICE BRAKES,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| STEERING,SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| Suspension NHTSA category: SUSPENSION | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,ENGINE | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year
Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.
Official recall campaigns, safety defect descriptions, and manufacturer free remedy instructions.
NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover resistance ratings.
EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Direct, deterministic answers synthesized from verified United States government databases for the 2023 Volkswagen Jetta
In official NHTSA consumer records, the most frequently cited issue area for the 2023 Volkswagen Jetta is Engine & Cooling, appearing in 11 records (26.2% of submitted filings).
Secondary reported categories include Driver Assistance & Safety Tech (11) and Brakes & Traction Control (11).
AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 42 consumer defect complaints and 0 safety recall campaigns for the 2023 Volkswagen Jetta.
Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.
Among consumer complaint records on file with NHTSA for the 2023 Volkswagen Jetta, 1 filing cites a crash, 0 cite smoke or fire, and 0 report one or more injuries.
Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.