AutoUtility currently tracks 1502 official NHTSA owner defect complaints for the 2017 Chrysler Pacifica. Engine & Cooling issues are the most frequently reported category, appearing in 495 complaints (33% of submitted records). Among these NHTSA complaint records, 46 filings cite a crash, 10 cite a fire, 22 report one or more injuries.

Key Problem Findings
  • Total NHTSA Complaints: 1502 reports
  • #1 Reported Problem Area: Engine & Cooling (495 reports • 33% of submitted complaints)
  • Secondary Problem Areas: Powertrain & Transmission (468), Electrical System (386)
  • Crash-Citing Complaints: 46 filings
  • Fire-Citing Complaints: 10 filings
  • Complaints Reporting Injuries / Fatalities: 22 injury filings • 0 fatality filings
Reporting Methodology: Statistics describe unverified consumer submissions voluntarily filed with NHTSA. Complaint volume is not normalized for vehicle sales volume or miles driven. Multiple components can be cited within a single owner complaint submission.
Total Complaints
1502
Submitted to NHTSA ODI
Crash-Citing Complaints
46
Filings citing a collision
Fire-Citing Complaints
10
Filings citing smoke or fire
Complaints Reporting Injuries
22
Filings citing one or more injuries
Complaints Reporting Fatalities
0
Consumer filings citing fatalities

Most Reported Problems for 2017 Chrysler Pacifica

Top automotive subsystem defect categories ranked by unique owner complaint volume in federal records

#1 Problem Area 33% of complaints

Engine & Cooling

495 owner complaints submitted to NHTSA ODI
⚠️ 7 crash reports 🔥 5 fire reports 🩹 1 injury report entry
#2 Problem Area 31.2% of complaints

Powertrain & Transmission

468 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 1 official safety recall campaign for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 5 crash reports 🔥 2 fire reports 🩹 8 injury report entries
#3 Problem Area 25.7% of complaints

Electrical System

386 owner complaints submitted to NHTSA ODI
⚠️ NHTSA Recall Context

NHTSA records list 3 official safety recall campaigns for this model year involving the same broad component area:

*Component overlap means an official recall exists for the same broad vehicle system. It does not establish that an individual owner complaint was caused by, covered by, or resolved through that recall.
⚠️ 2 crash reports 🔥 4 fire reports 🩹 5 injury report entries
#4 Problem Area 17.6% of complaints

Steering System

264 owner complaints submitted to NHTSA ODI
⚠️ 7 crash reports 🩹 3 injury report entries
#5 Problem Area 7.8% of complaints

Driver Assistance & Safety Tech

117 owner complaints submitted to NHTSA ODI
⚠️ 17 crash reports 🩹 7 injury report entries
Domain Share Note: Share percentage represents the proportion of unique complaint filings referencing each vehicle system. Because single complaints may cite multiple systems (such as engine and electrical simultaneously), domain percentages represent individual category incidence and may sum to over 100%.

Symptoms Mentioned in NHTSA Owner Reports for 2017 Chrysler Pacifica

Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis

AutoUtility uses deterministic phrase matching to identify recurring symptom descriptions within consumer-submitted NHTSA complaint narratives.

Powertrain & Transmission 6.3% of complaints

Loss of Motive Power While Driving

95 complaint narratives describe this symptom
Engine & Cooling 2.7% of complaints

Engine Stalling / Sudden Shutdown

40 complaint narratives describe this symptom
Engine & Cooling 1.7% of complaints

Engine Coolant Intrusion / Oil Leak

25 complaint narratives describe this symptom
Steering System 1.3% of complaints

Steering Sticking, Binding or Assist Loss

20 complaint narratives describe this symptom
Powertrain & Transmission 0.7% of complaints

Transmission Slipping, Hesitation or Shudder

10 complaint narratives describe this symptom
Symptom Identification Method: A complaint may describe more than one symptom, so percentages may sum to more than 100%. Symptom identification reflects text contained in consumer-submitted complaint records and does not establish a confirmed mechanical diagnosis.

Recent NHTSA Owner Reports for 2017 Chrysler Pacifica

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Powertrain & Transmission NHTSA ODI ID: #11759801
Filed: 08/26/2026

"Head gasket leaking and may cause engine to lock up while driving"

Incident Date: 08/12/2026 • Raw NHTSA Component: POWER TRAIN
Brakes & Traction Control NHTSA ODI ID: #11759210
Filed: 08/24/2026

"The contact owns a 2017 Chrysler Pacifica. The contact stated that the check engine warning light was displayed on the instrument panel soon after the vehicle was purchased. An independent mechanic replaced the EVAP purge valve, but after the repair, the power steering assist failed, and several..."

Incident Date: 01/01/2026 • Raw NHTSA Component: STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE
Electrical System NHTSA ODI ID: #11758502
Fire Cited Filed: 08/21/2026

"The contact owned a 2017 Chrysler Pacifica. The contact stated that while the vehicle was parked at the residence and unoccupied for over 24 hours, the contact's son smelled smoke, looked out the bedroom window, and observed flames coming from the tailgate and the rear of the vehicle. The contact's..."

Incident Date: 08/17/2026 • Raw NHTSA Component: ELECTRICAL SYSTEM,STRUCTURE,FIRERELATED
Body & Structure NHTSA ODI ID: #11758191
Filed: 08/20/2026

"The contact's girlfriend owns a 2017 Chrysler Pacifica. The contact stated that while his girlfriend was attempting to open the rear passenger’s side sliding door, the door detached from the track. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was..."

Incident Date: 08/20/2026 • Raw NHTSA Component: STRUCTURE
Steering System NHTSA ODI ID: #11758209
Filed: 08/20/2026

"Steering is sticking on curves, creating a hazardous condition. Condition comes and goes"

Incident Date: 01/08/2020 • Raw NHTSA Component: STEERING
Consumer Narrative Notice: Excerpts are sanitized text descriptions submitted by vehicle owners to the federal ODI database. They reflect the reporting consumer's observations at the time of filing and have not been independently confirmed by vehicle manufacturers or government investigators.

Complaint History for Chrysler Pacifica

Reported defect complaint volume across sibling model years (2017–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2017 Chrysler Pacifica Current Page 1502 46 16 Current
2018 Chrysler Pacifica 854 27 15 View 2018 Problems →
2019 Chrysler Pacifica 349 11 8 View 2019 Problems →
2020 Chrysler Pacifica 222 10 6 View 2020 Problems →
2021 Chrysler Pacifica 387 11 7 View 2021 Problems →
2022 Chrysler Pacifica 318 8 10 View 2022 Problems →
2023 Chrysler Pacifica 190 4 14 View 2023 Problems →
2024 Chrysler Pacifica 66 2 11 View 2024 Problems →
2025 Chrysler Pacifica 27 3 8 View 2025 Problems →
2026 Chrysler Pacifica 0 0 4 View 2026 Problems →
Comparative Disclaimer: Complaint totals are unadjusted historical counts and are not normalized for vehicles sold, active fleet size, or total road mileage. Newer model years naturally have had less calendar exposure time to accumulate owner filings.

Detailed NHTSA Component Breakdown for 2017 Chrysler Pacifica

Complete distribution of consumer defect reports across all 193 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Reported Injury Entries Reported Fatality Entries
Engine NHTSA category: ENGINE 215 0 2 0 0
Powertrain NHTSA category: POWER TRAIN 207 1 0 7 0
Steering NHTSA category: STEERING 155 3 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 97 3 3 2 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 86 0 1 1 0
POWER TRAIN,ENGINE 59 2 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 39 0 2 0 0
ELECTRICAL SYSTEM,ENGINE 38 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 33 1 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 31 6 0 2 0
POWER TRAIN,ELECTRICAL SYSTEM 27 0 0 0 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 26 10 0 7 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 19 0 0 0 0
STEERING,ELECTRICAL SYSTEM,ENGINE 17 0 0 0 0
UNKNOWN OR OTHER,ENGINE 16 1 0 0 0
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 14 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 14 1 0 1 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 14 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER 11 0 0 0 0
STEERING,ELECTRICAL SYSTEM 11 0 0 0 0
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 9 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 9 0 0 0 0
STEERING,POWER TRAIN,ELECTRICAL SYSTEM 9 0 0 0 0
ENGINE,FUEL/PROPULSION SYSTEM 8 0 0 0 0
POWER TRAIN,UNKNOWN OR OTHER,ENGINE 8 0 0 0 0
STEERING,POWER TRAIN 8 0 0 0 0
STEERING,POWER TRAIN,ENGINE 8 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE 7 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL 7 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE 7 1 0 0 0
Suspension NHTSA category: SUSPENSION 7 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 6 0 0 0 0
Seats & Restraints NHTSA category: SEATS 6 0 0 0 0
STEERING,ENGINE 6 0 0 0 0
VEHICLE SPEED CONTROL,ENGINE 6 0 0 0 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 5 0 0 0 0
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 5 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 5 0 0 0 0
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM 5 0 0 0 0
STRUCTURE,UNKNOWN OR OTHER 5 0 0 1 0
Air Bags NHTSA category: AIR BAGS 4 2 0 2 0
ELECTRICAL SYSTEM,SERVICE BRAKES 4 0 0 1 0
ELECTRONIC STABILITY CONTROL (ESC) 4 0 0 0 0
EXTERIOR LIGHTING 4 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 4 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 4 0 0 0 0
POWER TRAIN,STRUCTURE 4 0 0 0 0
STEERING,SERVICE BRAKES,ENGINE 4 1 0 0 0
STEERING,VEHICLE SPEED CONTROL,ENGINE 4 0 0 0 0
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 4 0 0 0 0
ELECTRICAL SYSTEM,AIR BAGS 3 1 0 1 0
ELECTRICAL SYSTEM,BACK OVER PREVENTION 3 0 0 0 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 3 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE 3 0 0 0 0
Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING 3 0 0 0 0
Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE 3 1 0 0 0
HYBRID PROPULSION SYSTEM 3 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES 3 0 0 0 0
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC) 3 0 0 0 0
STEERING,LANE DEPARTURE 3 0 0 0 0
STEERING,POWER TRAIN,UNKNOWN OR OTHER 3 0 0 0 0
STEERING,SERVICE BRAKES 3 2 0 1 0
SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM 3 0 0 0 0
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES 3 0 0 0 0
Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION 2 0 0 0 0
ELECTRICAL SYSTEM,EQUIPMENT 2 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE 2 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER 2 0 0 0 0
ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 2 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE 2 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE,ENGINE 2 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES 2 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 2 0 0 0 0
Equipment & Accessories NHTSA category: EQUIPMENT 2 0 0 0 0
Fuel System NHTSA category: FUEL SYSTEM, GASOLINE 2 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE 2 0 0 0 0
POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 2 0 0 0 0
POWER TRAIN,STRUCTURE,ENGINE 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES 2 0 0 0 0
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 2 0 0 0 0
STEERING,POWER TRAIN,SERVICE BRAKES 2 0 0 0 0
STEERING,SUSPENSION,WHEELS 2 0 0 0 0
STEERING,UNKNOWN OR OTHER 2 0 0 0 0
STEERING,UNKNOWN OR OTHER,ENGINE 2 0 0 0 0
STEERING,VEHICLE SPEED CONTROL 2 0 0 0 0
STEERING,WHEELS 2 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE 2 0 0 0 0
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 2 1 0 0 0
VEHICLE SPEED CONTROL,SERVICE BRAKES 2 1 0 0 0
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 2 0 0 0 0
AIR BAGS,ENGINE 1 1 0 0 0
AIR BAGS,SEAT BELTS 1 1 0 2 0
AIR BAGS,VEHICLE SPEED CONTROL 1 0 0 0 0
BACK OVER PREVENTION,EQUIPMENT 1 0 0 0 0
BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE 1 1 0 0 0
CHILD SEAT,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 1 0 0 0 0
ELECTRICAL SYSTEM,LANE DEPARTURE 1 0 0 0 0
ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES 1 0 0 0 0
ELECTRICAL SYSTEM,SEAT BELTS,VEHICLE SPEED CONTROL,EQUIPMENT,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,SEATS 1 0 0 0 0
ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE,FIRERELATED 1 0 1 0 0
ELECTRICAL SYSTEM,STRUCTURE,SEATS 1 0 0 1 0
ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES 1 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT,SERVICE BRAKES,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,VISIBILITY/WIPER,LANE DEPARTURE 1 0 0 0 0
ELECTRONIC STABILITY CONTROL (ESC),ENGINE 1 0 0 0 0
ELECTRONIC STABILITY CONTROL (ESC),ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINE 1 0 0 0 0
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM 1 0 0 0 0
ENGINE AND ENGINE COOLING,ENGINE 1 0 0 0 0
ENGINE AND ENGINE COOLING,HYBRID PROPULSION SYSTEM 1 0 0 0 0
ENGINE AND ENGINE COOLING,POWER TRAIN,STRUCTURE 1 0 0 0 0
EQUIPMENT,BACK OVER PREVENTION 1 0 0 0 0
EQUIPMENT,UNKNOWN OR OTHER 1 0 0 0 0
FUEL SYSTEM, GASOLINE,ENGINE 1 0 0 0 0
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE 1 0 0 0 0
FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
INSERT, PADDING 1 0 0 0 0
Doors, Latches & Locks NHTSA category: LATCHES/LOCKS/LINKAGES 1 0 0 0 0
LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER 1 0 0 0 0
PARKING BRAKE 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING 1 0 0 0 0
POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
POWER TRAIN,EXTERIOR LIGHTING,ENGINE 1 0 0 0 0
POWER TRAIN,EXTERIOR LIGHTING,STRUCTURE 1 0 0 0 0
POWER TRAIN,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
POWER TRAIN,FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,LANE DEPARTURE 1 0 0 0 0
POWER TRAIN,SERVICE BRAKES 1 0 0 0 0
POWER TRAIN,SERVICE BRAKES,FUEL/PROPULSION SYSTEM 1 0 0 1 0
POWER TRAIN,STRUCTURE,SERVICE BRAKES 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES 1 1 0 0 0
POWER TRAIN,VISIBILITY/WIPER 1 0 0 0 0
POWER TRAIN,WHEELS,UNKNOWN OR OTHER 1 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES, HYDRAULIC 1 0 0 0 0
SERVICE BRAKES, HYDRAULIC,ENGINE 1 0 0 0 0
SERVICE BRAKES,ENGINE 1 0 0 0 0
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,BACK OVER PREVENTION 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 1 0 0 0 0
STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE 1 0 0 0 0
STEERING,ENGINE AND ENGINE COOLING,POWER TRAIN 1 0 0 0 0
STEERING,ENGINE,BACK OVER PREVENTION 1 0 0 0 0
STEERING,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
STEERING,LANE DEPARTURE,BACK OVER PREVENTION 1 0 0 0 0
STEERING,POWER TRAIN,VEHICLE SPEED CONTROL 1 0 0 0 0
STEERING,SEAT BELTS 1 0 0 0 0
STEERING,SERVICE BRAKES, HYDRAULIC,ENGINE 1 0 0 0 0
STEERING,SUSPENSION 1 1 0 2 0
STEERING,SUSPENSION,POWER TRAIN 1 0 0 0 0
STEERING,TIRES 1 0 0 0 0
STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
STRUCTURE,ENGINE 1 0 1 0 0
STRUCTURE,LATCHES/LOCKS/LINKAGES 1 0 0 1 0
STRUCTURE,SERVICE BRAKES 1 1 0 0 0
SUSPENSION,AIR BAGS,WHEELS 1 1 0 4 0
SUSPENSION,ENGINE 1 0 0 0 0
SUSPENSION,POWER TRAIN 1 0 0 0 0
SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM 1 0 0 0 0
SUSPENSION,POWER TRAIN,ENGINE 1 0 0 0 0
SUSPENSION,POWER TRAIN,SERVICE BRAKES 1 0 0 0 0
SUSPENSION,POWER TRAIN,STRUCTURE 1 0 0 0 0
SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER 1 0 0 0 0
SUSPENSION,POWER TRAIN,VEHICLE SPEED CONTROL 1 0 0 0 0
SUSPENSION,STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
SUSPENSION,VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 1 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES 1 0 0 0 0
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM 1 0 0 0 0
VEHICLE SPEED CONTROL,WHEELS 1 1 0 0 0
VISIBILITY,VISIBILITY/WIPER 1 0 0 0 0
Wheels & Hubs NHTSA category: WHEELS 1 0 0 0 0
WHEELS,SERVICE BRAKES 1 0 0 0 0
WHEELS,UNKNOWN OR OTHER 1 0 0 0 0
Data Attribution & Reporting Methodology: Complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Because multiple vehicle components can be cited within a single owner complaint submission, component-level rollups may sum to more than the unique complaint count (1502). Injury and fatality entries in the detailed table reflect raw values entered by reporting consumers across individual submissions; they are not deduplicated casualty statistics and may include duplicate or unverified entries. Complaint volume is not normalized for sales volume or vehicle mileage and does not represent an audited component failure rate.

Official NHTSA Defect Investigations (4)

2 OPEN 2 CLOSED

Formal safety defect inquiries and engineering analyses opened by the NHTSA Office of Defects Investigation (ODI)

Official Federal Inquiries: NHTSA opens a defect investigation when safety screening or consumer defect trends indicate a potential unreasonable safety risk. An open investigation is a formal inquiry and does not by itself confirm a defect or result in a mandatory recall.
OPEN Preliminary Evaluation (PE) ODI Action #PE25009
Opened: 2025-09-05 • Currently Active

Intermittent Loss of Electric Power Steering

Affected Component: STEERING:ELECTRIC POWER ASSIST SYSTEM

The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Vehicle Owner Questionnaires (VOQs) reporting a condition in which the steering system exhibits a sticking sensation during gradual turns, particularly w...

Active federal investigation. Official NHTSA File →
OPEN Recall Query (RQ) ODI Action #RQ24001
Opened: 2024-01-16 • Currently Active

Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

Affected Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high voltage (HV) battery pack assembly. An ignition ‘OFF’ vehicle fire can result in an increased risk of occupant injury, injury to persons outside the v...

✓ Resulted in Safety Recall Campaign: 26V362 Official NHTSA File →
CLOSED Defect Petition (DP) ODI Action #DP22005
Opened: 2023-01-27 • Closed: 2023-08-07

Pedestrian alert sounds

Affected Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight ra...

✓ Resulted in Safety Recall Campaign: 22V063000 Official NHTSA File →
CLOSED Defect Petition (DP) ODI Action #DP17003
Opened: 2017-12-01 • Closed: 2018-03-01

Stall/Loss of Motive Power

Affected Component: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

By letter dated November 30, 2017, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration requesting it open an investigation into allegations of engine stalling in the model year (MY) 2017 Chrysler Pacifica, a new vehicle platform. In support of its petition, CAS cited 57 NHTSA complaints alleging an engine stall in the subject Pacifica vehicles, in addition to other information it provided.On December 1,...

✓ Resulted in Safety Recall Campaign: 18V049000 Official NHTSA File →
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.