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Total NHTSA Complaints
66
Owner filings recorded
#1 Reported Problem
Powertrain & Transmission
24 reports (36.4%)
Crash Incident Reports
2
Filings citing a crash
Fire & Injury Reports
1
0 fire • 1 injury filings
Defect Investigation Analysis

Executive Problem Findings

AutoUtility currently tracks 66 official NHTSA owner defect complaints for the 2024 Chrysler Pacifica. Powertrain & Transmission issues are the most frequently reported category, appearing in 24 complaints (36.4% of submitted records). Among these NHTSA complaint records, 2 filings cite a crash, 1 reports one or more injuries.

Methodology Notice: Consumer complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Filings are not normalized for sales volume or vehicle mileage and do not constitute an audited component failure rate.
Incident & Severity Profile
  • • Total Owner Reports: 66 complaints submitted under federal penalty.
  • • Primary Subsystem: Powertrain & Transmission accounts for 36.4% of submissions (24 reports).
  • • Secondary Systems: Engine & Cooling (22), Electrical System (19).
  • • Crash Incidents: 2 filings cite an impact or collision.
  • • Thermal Incidents: 0 filings cite smoke or fire.
  • • Reported Casualties: 1 injury filings • 0 fatality filings.
Category Distribution

Reported Defect Categories for 2024 Chrysler Pacifica

Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records

Powertrain & Transmission
24
36.4%
Engine & Cooling
22
33.3%
Electrical System
19
28.8%
Air Bags & Restraints
10
15.2%
Driver Assistance & Safety Tech
7
10.6%
#1 36.4% SHARE

Powertrain & Transmission

24 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
#2 33.3% SHARE

Engine & Cooling

22 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
#3 28.8% SHARE

Electrical System

19 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
#4 15.2% SHARE

Air Bags & Restraints

10 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
⚠️ 3 Associated Recall Campaigns
Deterministic Text Analysis

Recurring Symptoms Identified in Owner Reports

Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis

Engine & Cooling 10.6%

Engine Stalling / Sudden Shutdown

7 complaint narratives describe this symptom.

NHTSA Narrative Match
Federal Oversight

Official NHTSA Defect Investigations (1)

Formal engineering analyses and preliminary evaluations opened by the NHTSA Office of Defects Investigation

ODI Action #PE22008 CLOSED Preliminary Evaluation (PE)
Opened: 2022-07-22 • Closed: 2024-03-27
Subject / Subsystem
Transmission fault leading to loss of motive power
Affected Component
POWER TRAIN
Recall Linkage
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Consumer Filings

Recent NHTSA Owner Reports for 2024 Chrysler Pacifica

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Driver Assistance & Safety Tech ODI #11755549
Filed: 08/07/2026
Defect Report

"While I was driving to drop my kids to school My Chrysler Pacifica PHEV dashboard chimed, the check engine light made an appearance, and the screen in my gauge cluster showed a large warning message. “Stop Safely, Vehicle Will Shut Off Soon.” I kept my foot in it and guided the Pacifica Hybrid..."

Powertrain & Transmission ODI #11755398
Filed: 08/07/2026
Defect Report

"The vehicle was purchased used on 8/5/26 with no problems or recalls. I was driving home from the dealership on the highway about 1.5 hours and the vehicle had a warning light come on telling me to pull over safely and the vehicle would shut off. I did so. The vehicle would not restart. I called..."

Powertrain & Transmission ODI #11751524
Filed: 07/20/2026
Defect Report

"2024 Chrysler Pacifica completely shutdown during a left turn. Engine died all electrical stopped functioning. Had to restart the vehicle to move the vehicle. This condition happened twice last week, but has not happened since. Fortunately it was a low speed situation rather than at highway speeds...."

Air Bags & Restraints ODI #11748581
Filed: 07/06/2026
Defect Report

"I am reporting a recall repair failure/delay involving my 2024 Chrysler Pacifica, VIN [XXX]. We received FCA’s recall letter for Important Safety Recall — Side Curtain Airbags, FCA Recall 06D, NHTSA Recall 26V-189. We scheduled a recall appointment with Pedder Chrysler Dodge Ram Jeep of Poway,..."

Powertrain & Transmission ODI #11744382
Filed: 06/16/2026
Defect Report

"Vehicle went to turtle mode 3 separate times at highway speeds forcing a stop. Each time it was towed to the dealer. First two times little was done per the report and was returned. On the third time it has spent 7 weeks for a repair on the transmission not a replacement. The dealer also needed to..."

Multi-Year Trend

Complaint History for Chrysler Pacifica

Reported defect complaint volume across sibling model years (2017–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2017 Chrysler Pacifica 1502 46 16 View 2017 Problems →
2018 Chrysler Pacifica 854 27 15 View 2018 Problems →
2019 Chrysler Pacifica 349 11 8 View 2019 Problems →
2020 Chrysler Pacifica 222 10 6 View 2020 Problems →
2021 Chrysler Pacifica 387 11 7 View 2021 Problems →
2022 Chrysler Pacifica 318 8 10 View 2022 Problems →
2023 Chrysler Pacifica 190 4 14 View 2023 Problems →
2024 Chrysler Pacifica Current Page 66 2 11 Current
2025 Chrysler Pacifica 27 3 8 View 2025 Problems →
2026 Chrysler Pacifica 0 0 4 View 2026 Problems →
Exhaustive System Audit

Detailed NHTSA Component Breakdown for 2024 Chrysler Pacifica

Complete distribution of consumer defect reports across all 30 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Injury Entries Fatality Entries
Powertrain NHTSA category: POWER TRAIN 10 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 7 0 0 0 0
Air Bags NHTSA category: AIR BAGS 6 0 0 0 0
Engine NHTSA category: ENGINE 6 0 0 0 0
ELECTRICAL SYSTEM,ENGINE 3 0 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 3 0 0 0 0
AIR BAGS,UNKNOWN OR OTHER 2 0 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 2 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 2 0 0 0 0
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 2 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE 2 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 2 0 0 0 0
Steering NHTSA category: STEERING 2 0 0 0 0
AIR BAGS,SEAT BELTS 1 0 0 0 0
ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER 1 0 0 0 0
ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE 1 0 0 0 0
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 1 0 0 0 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
POWER TRAIN,STRUCTURE 1 0 0 0 0
Seat Belts NHTSA category: SEAT BELTS 1 0 0 0 0
Seats & Restraints NHTSA category: SEATS 1 1 0 2 0
SERVICE BRAKES,ENGINE 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,ENGINE 1 0 0 0 0
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 1 1 0 0 0
VEHICLE SPEED CONTROL,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
Wheels & Hubs NHTSA category: WHEELS 1 0 0 0 0
Search Intelligence

Quick Answers: Common Problems & Reliability Questions for the 2024 Chrysler Pacifica

Direct, deterministic answers synthesized from verified United States government databases for the 2024 Chrysler Pacifica

What are the most common reported problems with the 2024 Chrysler Pacifica?

In official NHTSA consumer records, the most frequently cited issue area for the 2024 Chrysler Pacifica is Powertrain & Transmission, appearing in 24 records (36.4% of submitted filings).

Secondary reported categories include Engine & Cooling (22) and Electrical System (19).

Source: NHTSA Office of Defects Investigation (ODI)

Is the 2024 Chrysler Pacifica a reliable vehicle?

AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 66 consumer defect complaints and 11 safety recall campaigns for the 2024 Chrysler Pacifica.

Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.

Source: NHTSA ODI & Safety Recalls Databases

Are there crash, fire, or injury reports associated with the 2024 Chrysler Pacifica?

Among consumer complaint records on file with NHTSA for the 2024 Chrysler Pacifica, 2 filings cite a crash, 0 cite smoke or fire, and 1 report one or more injuries.

Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.

Source: NHTSA Office of Defects Investigation Consumer Logs

Has NHTSA formally investigated defects on the 2024 Chrysler Pacifica?

NHTSA ODI records list 1 formal defect investigation involving the 2024 Chrysler Pacifica (all closed).

Federal defect investigations are formal engineering evaluations opened when safety defect trends emerge, and do not by themselves establish a confirmed defect or mandatory recall.

Source: NHTSA Office of Defects Investigation Registry
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.