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Total NHTSA Complaints
526
Owner filings recorded
#1 Reported Problem
Visibility, Wipers & Glass
130 reports (24.7%)
Crash Incident Reports
13
Filings citing a crash
Fire & Injury Reports
16
7 fire • 9 injury filings
Defect Investigation Analysis

Executive Problem Findings

AutoUtility currently tracks 526 official NHTSA owner defect complaints for the 2020 Hyundai Palisade. Visibility, Wipers & Glass issues are the most frequently reported category, appearing in 130 complaints (24.7% of submitted records). Among these NHTSA complaint records, 13 filings cite a crash, 7 cite a fire, 9 report one or more injuries.

Methodology Notice: Consumer complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Filings are not normalized for sales volume or vehicle mileage and do not constitute an audited component failure rate.
Incident & Severity Profile
  • • Total Owner Reports: 526 complaints submitted under federal penalty.
  • • Primary Subsystem: Visibility, Wipers & Glass accounts for 24.7% of submissions (130 reports).
  • • Secondary Systems: Engine & Cooling (122), Air Bags & Restraints (65).
  • • Crash Incidents: 13 filings cite an impact or collision.
  • • Thermal Incidents: 7 filings cite smoke or fire.
  • • Reported Casualties: 9 injury filings • 0 fatality filings.
Category Distribution

Reported Defect Categories for 2020 Hyundai Palisade

Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records

Visibility, Wipers & Glass
130
24.7%
Engine & Cooling
122
23.2%
Air Bags & Restraints
65
12.4%
Suspension
60
11.4%
Electrical System
45
8.6%
#1 24.7% SHARE

Visibility, Wipers & Glass

130 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 1 Crash 🩹 2 Injury
⚠️ 3 Associated Recall Campaigns
#2 23.2% SHARE

Engine & Cooling

122 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 1 Crash 🔥 5 Fire
#3 12.4% SHARE

Air Bags & Restraints

65 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 4 Crash 🔥 1 Fire 🩹 7 Injury
⚠️ 3 Associated Recall Campaigns
#4 11.4% SHARE

Suspension

60 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
Deterministic Text Analysis

Recurring Symptoms Identified in Owner Reports

Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis

Engine & Cooling 4.8%

Engine Coolant Intrusion / Oil Leak

25 complaint narratives describe this symptom.

NHTSA Narrative Match
Powertrain & Transmission 2.3%

Loss of Motive Power While Driving

12 complaint narratives describe this symptom.

NHTSA Narrative Match
Federal Oversight

Official NHTSA Defect Investigations (1)

Formal engineering analyses and preliminary evaluations opened by the NHTSA Office of Defects Investigation

ODI Action #PE24021 CLOSED Preliminary Evaluation (PE)
Opened: 2024-08-07 • Closed: 2025-12-12
Subject / Subsystem
Inadvertent Seat Belt Unlatch
Affected Component
SEAT BELTS
Recall Linkage
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 2020-2025 Palisade vehicles in the U.S. and Canada.  Hyundai subsequently initiated a request for warranty parts returns to support further analysis by the buckle supplier, ZF Lifetec. The warranty extension (reference “Z06”) noted that certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation.   Hyundai extended the warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use.  This action is valid for original and subsequent owners. On September 11, 2025, Hyundai filed recall 25V-607 for certain 2020-2025 Hyundai Palisade vehicles.  Hyundai explained in its recall filing that the subject vehicles are equipped with seat belt buckle assemblies in the front row and second row outer seating positions that may contain out-of-specification components manufactured by the supplier.  These components can cause interference within the latch channel, potentially increasing friction, particularly under cold ambient temperatures. Improperly produced seat belt buckles, combined with slow insertion of the seat belt tongue plate, may prevent the seat belt buckle from fully latching. The recall remedy is currently under development. In view of Hyundai’s recall action, ODI is closing this Preliminary Evaluation, but will continue to monitor the issue as a remedy is developed and implemented. ODI will take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Consumer Filings

Recent NHTSA Owner Reports for 2020 Hyundai Palisade

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Other / Miscellaneous ODI #11758600
Filed: 08/21/2026
Defect Report

"I am experiencing an issue with the power liftgate struts on my 2020 Hyundai Palisade SEL that appears to be a common problem among other Palisade owners. The liftgate support struts are beginning to fail, causing the liftgate to no longer stay fully open. When the liftgate is opened, it slowly..."

Electrical System ODI #11758456
Filed: 08/21/2026
🔥 Fire Cited

"I believe this is related to RECALL 235, Veh was parked on the street, thank god. The Palisade then spontaniusly caught fire, fire department had to be called and insurance company says its a total loss. Fire started in the rear driver side."

Powertrain & Transmission ODI #11757633
Filed: 08/18/2026
Defect Report

"This vehicle has suffered two identical, catastrophic electrical failures causing an immediate and total loss of engine power while traveling at highway speeds. The first incident occurred after the engine was replaced under a Hyundai extended warranty. The dealership service department blamed that..."

Electrical System ODI #11757193
Filed: 08/15/2026
Defect Report

"In my 2020 Palisade with automated third and second row seats, the third row automated seat button was accidentally pushed and started to close on my grandchild who was sitting in the third row. The seat did not detect that anyone was sitting in it and kept closing. Luckily I was able to hit the..."

Other / Miscellaneous ODI #11757107
Filed: 08/15/2026
Defect Report

"Sunroof was opened and a slim metal piece fell down into the car landing in the console. I wasn’t sure where it came from so I tried to close the sunroof. It would slide to close but would not go down the last inch or so on the back. I tried to open and close it a couple times to see if it was just..."

Multi-Year Trend

Complaint History for Hyundai Palisade

Reported defect complaint volume across sibling model years (2020–2026)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2020 Hyundai Palisade Current Page 526 13 5 Current
2021 Hyundai Palisade 423 8 6 View 2021 Problems →
2022 Hyundai Palisade 302 5 5 View 2022 Problems →
2023 Hyundai Palisade 390 6 5 View 2023 Problems →
2024 Hyundai Palisade 380 15 5 View 2024 Problems →
2025 Hyundai Palisade 235 8 3 View 2025 Problems →
2026 Hyundai Palisade 0 0 3 View 2026 Problems →
Exhaustive System Audit

Detailed NHTSA Component Breakdown for 2020 Hyundai Palisade

Complete distribution of consumer defect reports across all 104 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Injury Entries Fatality Entries
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 98 0 0 0 0
Engine NHTSA category: ENGINE 65 0 3 0 0
Suspension NHTSA category: SUSPENSION 49 0 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 47 1 1 0 0
Seat Belts NHTSA category: SEAT BELTS 36 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 17 0 0 2 0
POWER TRAIN,ENGINE 15 0 1 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 14 0 1 1 0
Visibility / Glass NHTSA category: VISIBILITY 12 1 0 2 0
Powertrain NHTSA category: POWER TRAIN 11 0 0 0 0
Air Bags NHTSA category: AIR BAGS 10 3 0 6 0
TRAILER HITCHES 9 0 0 0 0
AIR BAGS,SEAT BELTS 6 0 0 0 0
Seats & Restraints NHTSA category: SEATS 6 0 0 0 0
UNKNOWN OR OTHER,VISIBILITY/WIPER 6 0 0 0 0
Steering NHTSA category: STEERING 5 1 0 0 0
UNKNOWN OR OTHER,ENGINE 5 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM,ENGINE 4 0 0 0 0
ELECTRICAL SYSTEM,ENGINE 3 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 3 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL 3 0 0 0 0
Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING 3 0 0 0 0
ENGINE,FUEL/PROPULSION SYSTEM 3 0 0 0 0
Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE 3 1 0 0 0
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 3 0 0 0 0
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 3 1 0 1 0
STRUCTURE,UNKNOWN OR OTHER 3 0 0 0 0
SEAT BELTS,ENGINE 2 0 0 0 0
SEATS,UNKNOWN OR OTHER 2 0 0 0 0
SUSPENSION,UNKNOWN OR OTHER,ENGINE 2 0 0 0 0
SUSPENSION,VISIBILITY/WIPER 2 0 0 0 0
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM 2 0 0 0 0
VISIBILITY,AIR BAGS,SEAT BELTS 2 0 0 0 0
Wheels & Hubs NHTSA category: WHEELS 2 0 0 0 0
AIR BAGS,ENGINE 1 0 0 0 0
AIR BAGS,SEAT BELTS,ENGINE 1 0 0 0 0
AIR BAGS,SEATS 1 0 0 0 0
AIR BAGS,SEATS,ENGINE 1 0 0 0 0
AIR BAGS,STRUCTURE,ENGINE 1 0 1 0 0
Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION 1 0 0 0 0
CHEST CLIP, BUCKLE, HARNESS 1 0 0 0 0
ELECTRICAL SYSTEM,BACK OVER PREVENTION 1 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,LANE DEPARTURE 1 0 0 0 0
ELECTRICAL SYSTEM,SEATS 1 0 0 0 0
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 1 1 0 3 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,VISIBILITY/WIPER 1 0 0 0 0
ENGINE AND ENGINE COOLING,AIR BAGS,SEAT BELTS 1 0 0 0 0
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM 1 0 0 0 0
ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
ENGINE AND ENGINE COOLING,ENGINE 1 0 0 0 0
ENGINE,ENGINE AND ENGINE COOLING 1 0 0 0 0
ENGINE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
FORWARD COLLISION AVOIDANCE,BACK OVER PREVENTION 1 0 0 0 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 1 0 0 0 0
LANE DEPARTURE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
Doors, Latches & Locks NHTSA category: LATCHES/LOCKS/LINKAGES 1 0 0 0 0
POWER TRAIN,ELECTRICAL SYSTEM 1 0 0 0 0
POWER TRAIN,ENGINE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
POWER TRAIN,SERVICE BRAKES 1 0 0 0 0
POWER TRAIN,SERVICE BRAKES,ENGINE 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE 1 1 0 0 0
SEAT BELTS,FUEL/PROPULSION SYSTEM 1 0 0 0 0
SEAT BELTS,SEATS 1 0 0 0 0
SEATS,ENGINE 1 0 0 0 0
SEATS,UNKNOWN OR OTHER,ENGINE 1 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 1 0 0 0 0
SERVICE BRAKES,ENGINE 1 0 0 0 0
STEERING,AIR BAGS 1 1 0 1 0
STEERING,ELECTRICAL SYSTEM,ENGINE 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,SUSPENSION 1 0 0 0 0
STEERING,UNKNOWN OR OTHER 1 0 0 0 0
STEERING,VISIBILITY/WIPER 1 0 0 0 0
STEERING,WHEELS 1 0 0 0 0
STEERING,WHEELS,UNKNOWN OR OTHER 1 1 0 0 0
STRUCTURE,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
STRUCTURE,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
STRUCTURE,SEATS,UNKNOWN OR OTHER 1 0 0 0 0
STRUCTURE,WHEELS 1 0 0 0 0
SUSPENSION,LANE DEPARTURE 1 0 0 0 0
SUSPENSION,POWER TRAIN,ENGINE 1 0 0 0 0
SUSPENSION,TIRES 1 0 0 0 0
SUSPENSION,UNKNOWN OR OTHER 1 0 0 0 0
SUSPENSION,WHEELS 1 0 0 0 0
SUSPENSION,WHEELS,UNKNOWN OR OTHER 1 0 0 0 0
TRAILER HITCHES,VISIBILITY 1 0 0 0 0
TRAILER HITCHES,VISIBILITY/WIPER 1 0 0 0 0
UNKNOWN OR OTHER,BACK OVER PREVENTION 1 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES,VISIBILITY/WIPER 1 0 0 0 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 1 0 0 0 0
VEHICLE SPEED CONTROL,ELECTRICAL SYSTEM 1 0 0 0 0
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 1 1 0 0 0
VISIBILITY,ENGINE 1 0 0 0 0
VISIBILITY,VISIBILITY/WIPER 1 0 0 0 0
VISIBILITY/WIPER,LANE DEPARTURE 1 0 0 0 0
VISIBILITY/WIPER,VISIBILITY 1 0 0 0 0
Search Intelligence

Quick Answers: Common Problems & Reliability Questions for the 2020 Hyundai Palisade

Direct, deterministic answers synthesized from verified United States government databases for the 2020 Hyundai Palisade

What are the most common reported problems with the 2020 Hyundai Palisade?

In official NHTSA consumer records, the most frequently cited issue area for the 2020 Hyundai Palisade is Visibility, Wipers & Glass, appearing in 130 records (24.7% of submitted filings).

Secondary reported categories include Engine & Cooling (122) and Air Bags & Restraints (65).

Source: NHTSA Office of Defects Investigation (ODI)

Is the 2020 Hyundai Palisade a reliable vehicle?

AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 526 consumer defect complaints and 5 safety recall campaigns for the 2020 Hyundai Palisade.

Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.

Source: NHTSA ODI & Safety Recalls Databases

Are there crash, fire, or injury reports associated with the 2020 Hyundai Palisade?

Among consumer complaint records on file with NHTSA for the 2020 Hyundai Palisade, 13 filings cite a crash, 7 cite smoke or fire, and 9 report one or more injuries.

Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.

Source: NHTSA Office of Defects Investigation Consumer Logs

Has NHTSA formally investigated defects on the 2020 Hyundai Palisade?

NHTSA ODI records list 1 formal defect investigation involving the 2020 Hyundai Palisade (all closed).

Federal defect investigations are formal engineering evaluations opened when safety defect trends emerge, and do not by themselves establish a confirmed defect or mandatory recall.

Source: NHTSA Office of Defects Investigation Registry
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.